Pohanka Hyundai of Fredericksburg

Surprised anybody has gotten good service here-- True story: **This is for Fredericksburg, Virginia Hyundai** We are buying a new vehicle and *solely* because of poor service at Pohanka Hyundai, we w True story: **This is for Fredericksburg, Virginia Hyundai** We are buying a new vehicle and *solely* because of poor service at Pohanka Hyundai, we will not get another Hyundai. We have had to take our vehicle there a half dozen times (for repeat problem). Each time we find poor communication and high prices but most importantly, they telegraph very clearly that they literally could not care less about fixing your car. They don't care about when they fix it, about what's wrong with it, about communicating timing --or anything else. Over the phone it sounds like they are moving with the urgency and speed of molasses on a cold winter day. This is the only Hyundai dealer available in our area and we cannot bear the thought of continuing to have to rely on them for service in the future, so will not buy another Hyundai. More

Excellent Experience I brought my car in for maintenance and decided to look at the new 2018 Sonata. I loved the way the car drove and all the new features on my new car. I brought my car in for maintenance and decided to look at the new 2018 Sonata. I loved the way the car drove and all the new features on my new car. More

Job well done I am truly pleased with my experience at Pohanka Hyundai. I have dealt with Mr. Guzman several times over the past 2 years and he's the reason I kept I am truly pleased with my experience at Pohanka Hyundai. I have dealt with Mr. Guzman several times over the past 2 years and he's the reason I kept coming back. More

Professional and courteous I actually enjoyed my car buying experience, such professional salesmen and courtesy at Pohanka..I won't go any where else. Thank you for making the b I actually enjoyed my car buying experience, such professional salesmen and courtesy at Pohanka..I won't go any where else. Thank you for making the but so easy. More

Pohanka Hyundai You should have all your employees cloned in the mold of Kylee, Adam and Matt. They took very good care of me throughout the process that resulted in You should have all your employees cloned in the mold of Kylee, Adam and Matt. They took very good care of me throughout the process that resulted in my leasing a 2018 G80. More

Thanks for the Elantra Very good thank you. Dealership is kind of small, but overall experience was positive. I had a deadline and needed to leave and they helped me get ou Very good thank you. Dealership is kind of small, but overall experience was positive. I had a deadline and needed to leave and they helped me get out quick. Thanks! More

Wonderful It was a wonderful experience. I felt like they were attentive and courteous. They were paitent and listened to my needs. I liked my experience so muc It was a wonderful experience. I felt like they were attentive and courteous. They were paitent and listened to my needs. I liked my experience so much I sent over another member of my family. More

New Car This was my first time purchasing a new car and I was fairly nervous about the whole process since I didn't know what to expect. The representative I This was my first time purchasing a new car and I was fairly nervous about the whole process since I didn't know what to expect. The representative I worked with (Brandon Rosiere) did stellar in making the process smooth and ensuring I got what I wanted. I did my own research prior to coming in on how dealership salespeople interact with customers, the kinds of things to expect them to say, etc, and I was pleasantly surprised to not feel as if he was trying to pressure me into buying the car. I didn't purchase the first night I came in because I had a few other dealerships I wanted to check out but ultimately the Elantra ended up being the car my gut feeling told me to go with, and I do not regret it at all. It was nice to walk out of the dealership the second night feeling like I made a very fair purchase! My previous car was a used Elantra, and so far, that & this newer model have been worthwhile investments. More

Outstanding Great service. I was referred to Pohanka Hyundai by a friend and was pleased with the professional service they provided. I would recommend Pohanka t Great service. I was referred to Pohanka Hyundai by a friend and was pleased with the professional service they provided. I would recommend Pohanka to friends and family. More

Best dealership My experience with the dealership was great I will be back and will recommend this dealership to all my family and friends. This was the best experien My experience with the dealership was great I will be back and will recommend this dealership to all my family and friends. This was the best experience at a car dealer ship I've ever had! More