Pohanka Hyundai of Fredericksburg

Awesome Dealership Excellent customer service - Kylee understood my vehicle needs and was not pushy like some dealerships that l have visited in the past. I was satisfi Excellent customer service - Kylee understood my vehicle needs and was not pushy like some dealerships that l have visited in the past. I was satisfied with purchase of vehicle. Process was seamless. More

Sales person where awesome Kylee was one in a million She got it right on the first time and always kept me informed on prices even at 10:46pm at night and early as 730am in th Kylee was one in a million She got it right on the first time and always kept me informed on prices even at 10:46pm at night and early as 730am in the morning More

Lied To Me Went from 72 months to 75 months without telling me! No one said anything about the increase in months - almost as if it was a hidden agenda on their Went from 72 months to 75 months without telling me! No one said anything about the increase in months - almost as if it was a hidden agenda on their part. Hoping they will correct the lie - if not, would be difficult to go there for service or future visits. I was thoroughly impressed from my initial contact through the purchase - I thought I had finally found a dealership that was honest, up front and the best price around. Afterwards, without any word from them, I discovered the underhanded way they added 3 months to the financing - without one word to me. Plus, not return calls from several messages left about the situation. More

purchase experience The staff was very helpful very friendly, answered all questions that I asked without any hesitation I would recommend this dealership to any of my fr The staff was very helpful very friendly, answered all questions that I asked without any hesitation I would recommend this dealership to any of my friends and will continue to be a Hyundai customer More

Great Experience Low visible inventory, but it actually helped because I purchased the showroom vehicle. Kylee was my sales agent and did a great job working with me. Low visible inventory, but it actually helped because I purchased the showroom vehicle. Kylee was my sales agent and did a great job working with me. Glad to do business with good people! More

Bubbles Thomas was a great employee to help me purchase my first car, he went above and beyond to get me in a car that fit all of my needs. He was very profes Thomas was a great employee to help me purchase my first car, he went above and beyond to get me in a car that fit all of my needs. He was very professional and caring. More

Happy customer We were very happy with Pohanka Hyundai, this is the 3rd vehicle that we have purchased from them. Everyone has been great!! They went beyond to meet We were very happy with Pohanka Hyundai, this is the 3rd vehicle that we have purchased from them. Everyone has been great!! They went beyond to meet my every need. More

Good Experience I came to the dealership having decided on the make and model of my next car. No attempts were made to up sell me. I hadn’t decided whether to buy o I came to the dealership having decided on the make and model of my next car. No attempts were made to up sell me. I hadn’t decided whether to buy or lease and my salesperson listed the pros and cons, financial and otherwise, to facilitate my decision. I wanted a particular color and the dealership was able to locate the exact color and model in less than 24 hours. My salesperson was competent, genuine and caring. He took a great deal of time to show me the many features of my car. It was a quick and stress free experience. I really like my new car. More

A Ellis My experience was very pleasant. came into the dealership for required service of my 2015 Sonata. After determining it was more cost effective to up My experience was very pleasant. came into the dealership for required service of my 2015 Sonata. After determining it was more cost effective to upgrade to a newer model, your staff was very proactive in finding me the car that fit my needs, price range and package that I wanted. I was in and out in about 3 hours total time from the time I returned to the dealership after running some other errands and was pleased with how well the salesman assisted in getting my bluelink service cancelled on my previous car since my new car came with 3 years of service free and assisted in having my xm radio service switched over. Your finance staff was also a blessing in recommending a package that would protect my new asset since I was a little upside down on the purchase due to high mileage on my trade in without going much over the pricerange I wanted to stay in. As always your staff made the entire process seamless without feeling pressured in any way. More

2017 Hyundai Tuscon I love the Tuscon and I appreciate that the dealer got me the color combo I wanted. The post purchase follow up hasn't been the greatest as I was told I love the Tuscon and I appreciate that the dealer got me the color combo I wanted. The post purchase follow up hasn't been the greatest as I was told parts would be ordered to replace some scratched panels on the car. I have had to reach out to my sales rep to ask what's going on with getting the parts. I was told "We are waiting on the parts department". I haven't heard anything since. More