Pohanka Hyundai of Fredericksburg

Make them do their job!!!! Displeased by the delivery of the car such as detailing it and trying to get a tutorial on how to use the technology of the car! Displeased by the delivery of the car such as detailing it and trying to get a tutorial on how to use the technology of the car! More

Excellent Service I called Pohanka after leaving another dealership. When I arrived, the car we had discussed on the phone was waiting for me in the front lot and I was I called Pohanka after leaving another dealership. When I arrived, the car we had discussed on the phone was waiting for me in the front lot and I was able to test drive it right away. The paperwork went quickly and I was able to leave feeling comfortable with my purchase. More

Excellence If you ever go here, you got to ask for Steven. He’s very straightforward honest and knows how to get you that deal that you want If you ever go here, you got to ask for Steven. He’s very straightforward honest and knows how to get you that deal that you want More

Sales person where awesome Kylee was one in a million She got it right on the first time and always kept me informed on prices even at 10:46pm at night and early as 730am in th Kylee was one in a million She got it right on the first time and always kept me informed on prices even at 10:46pm at night and early as 730am in the morning More

Awesome Dealership Excellent customer service - Kylee understood my vehicle needs and was not pushy like some dealerships that l have visited in the past. I was satisfi Excellent customer service - Kylee understood my vehicle needs and was not pushy like some dealerships that l have visited in the past. I was satisfied with purchase of vehicle. Process was seamless. More

purchase experience The staff was very helpful very friendly, answered all questions that I asked without any hesitation I would recommend this dealership to any of my fr The staff was very helpful very friendly, answered all questions that I asked without any hesitation I would recommend this dealership to any of my friends and will continue to be a Hyundai customer More

Lied To Me Went from 72 months to 75 months without telling me! No one said anything about the increase in months - almost as if it was a hidden agenda on their Went from 72 months to 75 months without telling me! No one said anything about the increase in months - almost as if it was a hidden agenda on their part. Hoping they will correct the lie - if not, would be difficult to go there for service or future visits. I was thoroughly impressed from my initial contact through the purchase - I thought I had finally found a dealership that was honest, up front and the best price around. Afterwards, without any word from them, I discovered the underhanded way they added 3 months to the financing - without one word to me. Plus, not return calls from several messages left about the situation. More

Great Experience Low visible inventory, but it actually helped because I purchased the showroom vehicle. Kylee was my sales agent and did a great job working with me. Low visible inventory, but it actually helped because I purchased the showroom vehicle. Kylee was my sales agent and did a great job working with me. Glad to do business with good people! More

Bubbles Thomas was a great employee to help me purchase my first car, he went above and beyond to get me in a car that fit all of my needs. He was very profes Thomas was a great employee to help me purchase my first car, he went above and beyond to get me in a car that fit all of my needs. He was very professional and caring. More

Happy customer We were very happy with Pohanka Hyundai, this is the 3rd vehicle that we have purchased from them. Everyone has been great!! They went beyond to meet We were very happy with Pohanka Hyundai, this is the 3rd vehicle that we have purchased from them. Everyone has been great!! They went beyond to meet my every need. More