Pohanka Hyundai of Fredericksburg

Great Job They were polite and straight to the point of what wanted. They gave me what I asked for and I thank them for it. They took care of my needs including They were polite and straight to the point of what wanted. They gave me what I asked for and I thank them for it. They took care of my needs including making sure that my family and I were comfortable. More

Hyundai Accent Adam was fantastic. Was not pushy did not try to sell me a car I did not want. Will definitely go back to him when I am in the market for another ve Adam was fantastic. Was not pushy did not try to sell me a car I did not want. Will definitely go back to him when I am in the market for another vehicle More

My opus on customer service Okay, so not an opus. But, it is important. So often these days, customer service is swallowed by the bottom line. Sell, sell, sell. And often ther Okay, so not an opus. But, it is important. So often these days, customer service is swallowed by the bottom line. Sell, sell, sell. And often there are disaffected and disinterested workers manning customer service positions. To be honest, I dread the car-buying experience. I went into one dealership a couple of years ago, just to browse for a possible commuter car for my husband. There were so many people that were trying to do the hard sell with us - to the point of even grabbing the dealership manager to make their pitch - that I fled as quickly as I could. It was refreshing to have one person guiding me through the process and answering my questions. It was also nice to not have to deal with someone pushing a product on me that I may or may not want. I originally showed up to test drive the Hyundai Veloster. I was going to go to a couple other dealerships to test drive the Mazda 3 and the Toyota Prius afterward. I realized I was too claustrophobic to even take the Veloster for a test drive, but, Adam showed me other options that had all the techno-baubles that I really wanted. So, it turned out, that I didn't even need to test drive something else, because I met the Hyundai Elantra Limited and fell in love. it was Adam that helped me to realize a long-term relationship possible with my Elantra. So, I guess this is sort-of a love story and not so much about customer service, isn't it? Anyway, thanks bunches Adam. Shawn More

Buy here - you'll be glad you did! Great rapport with the staff's representatives. Steven Guzman was our salesman. We appreciated his time and efforts on behalf of our family. I didn't Great rapport with the staff's representatives. Steven Guzman was our salesman. We appreciated his time and efforts on behalf of our family. I didn't anticipate buying but one vehicle. The Hyundais' quality and end of year bargains on 2016 Elantras made me buy two of them - one for my granddaughter - and my wife as well. Excellent service department at this dealership also. We're very glad of our experience here at Pohanka Hyundai of Fredericksburg.. It was not stressful at all. It means a lot to me to be able to say that. More

Great Vehicles, Great Sales Staff This is a great place to purchase a car. They have a huge inventory. The sales staff are very professional and they are extremely efficient. When I pu This is a great place to purchase a car. They have a huge inventory. The sales staff are very professional and they are extremely efficient. When I purchased my vehicle the entire process from start to finish took under 2 hours. I came in to purchase a Santa Fe and this is exactly what I wanted. Because I was trading in a Hyundai I was not interested in assistance with the radio, bluetooth pairing, etc. so the staff did not hassle me. As I said earlier, I have purchased 3 vehicles from this dealership and as long as I am in the area, I plan to continue purchasing vehicles here. This dealership also does all service on my vehicle. My trade was in such good shape thanks to the care the dealership provided, that one of the staff purchased the vehicle. More

Thank you Chris & Adam Adam was most helpful after my father contacted him from N. Carolina. about a possible purchase. While Chris carried the sale through with my father Adam was most helpful after my father contacted him from N. Carolina. about a possible purchase. While Chris carried the sale through with my father and myself. We truly appreciate their assistance with this process. Thanks More

Pohanka Hyundai The sales associate was very attentive and listen to what I wanted out of a new vehicle. They were able to get me the car I wanted for the price I wan The sales associate was very attentive and listen to what I wanted out of a new vehicle. They were able to get me the car I wanted for the price I wanted. The finance team was very professional and did not try to talk me into a lot of extra features that I did not want. More

Love my new hyundai I had a great experience with my dales associate. I hate the idea of buying a new car but she made it so easy and comforting. I had a great experience with my dales associate. I hate the idea of buying a new car but she made it so easy and comforting. More