Pohanka Hyundai of Fredericksburg

Excellent Experience This is my second time dealing with Pohanka and both times it was an excellent experience. Brandon was very professional as was everyone else I met th This is my second time dealing with Pohanka and both times it was an excellent experience. Brandon was very professional as was everyone else I met there. More

Satisfied customer Working with Brandon Rosiere was awesome! He was friendly and not too aggressive which was unexpected. I spoke to a sweet young lady in the finance de Working with Brandon Rosiere was awesome! He was friendly and not too aggressive which was unexpected. I spoke to a sweet young lady in the finance department and sales manager but I unfortunately forgot their names. More

I got a car I enjoyed my time at the dealership and I was able to walk in and walk out with the brand new I was looking for thanks to Adam Zaccagnino I enjoyed my time at the dealership and I was able to walk in and walk out with the brand new I was looking for thanks to Adam Zaccagnino More

Excellent Was very pleased with the dealership. Unfortunately I can't remember the finance gentlemens name, but he was fantastic. Was able to really help me w Was very pleased with the dealership. Unfortunately I can't remember the finance gentlemens name, but he was fantastic. Was able to really help me with my interest rate and I couldn't have been happier. More

Sold new used car Purchased new 2016 Sonata, received 8.5 month old Sonata with exhaust system damage, possible steering damage and out of alignment, filthy dirty and n Purchased new 2016 Sonata, received 8.5 month old Sonata with exhaust system damage, possible steering damage and out of alignment, filthy dirty and no pre-delivery check conducted. I had to take off from work three separate days to resolve these issues, wont know about the steering issue until I drive it again for some distance. I commend Brad in Service for his concern for the customer and his efforts in correcting my vehicle steering issue. he went above and beyond to satisfy me and Milton for his patience with my frustration on my third visit to Service. Jared in Service needs attention to detail and customer service training and the Sales Manager is a puppet who recites standard company policy lingo. Adam and Nicholas sold me the vehicle, and both were helpful and listened to my issues, but Nicholas sold me the unclean and damaged car and Adam continued to steer me away from speaking with the Pohanka Hyundai owner, Mr. Pohanka. Every attempt on my part to see the owner met with "he is not in today". Overall, very negative experience with some good mixed in. More

Sonata 2016 Review This was the best car buying experience we've ever had. We stopped by while our kids were in school and we were able to test drive two vehicles and ch This was the best car buying experience we've ever had. We stopped by while our kids were in school and we were able to test drive two vehicles and chat about numbers. Since we were tight on time, we were able to chat via email and work out a deal. The first offer was realistic and to our liking. The process at signing was smooth and quick and we were essentially "in & out." Adam was friendly and sociable. He was willing to assist in any way. More

Great Job as Always Adam and Matt. I have dealt with this dealer for many years. I only have to make phone call now and they will have a new car for me to come see and purchase. Adam I have dealt with this dealer for many years. I only have to make phone call now and they will have a new car for me to come see and purchase. Adam provides the latest information on the vehicle and Matt works the finances. I thank you both for your time and expertise. You make buying a new car a good experience every time. More

Great Car buying experience! They got me the car I wanted at the price I wanted and the only thing that could top that was the great customer service I received! They got me the car I wanted at the price I wanted and the only thing that could top that was the great customer service I received! More

My new lease I had to get a lot of thing in order before I leased my me Sonata. At no time was I pressured to buy early. They gave me the time I needed. I had to get a lot of thing in order before I leased my me Sonata. At no time was I pressured to buy early. They gave me the time I needed. More

Worst experience of my Life The sales and finance team at this dealership are the worst set of people I have ever had the misfortune to deal with. I was sent online quote for the The sales and finance team at this dealership are the worst set of people I have ever had the misfortune to deal with. I was sent online quote for the vehicle which was not honored when I got to the dealership. I had a better deal with another dealership out of town but they promised to match the price if I come to them. None of this happened and instead I ended up paying way more for the car than I need to. In order to sell me the gap insurance, the finance director, Matt Himes lied to me that I couldn't get the gap through my insurance company as that would be a conflict of interest. I found out from my insurance agent that this was not true. More