Pohanka Honda

Overall, I had a pretty good experience at Pohanka Honda. I was assisted by Megan Bailey and was quite pleased with her customer service. I told her what I was looking for and she helped me select a very goo I was assisted by Megan Bailey and was quite pleased with her customer service. I told her what I was looking for and she helped me select a very good used vehicle. I have already recommended her and Pohanka Honda to a few of my friends who are in the market to purchase a new vehicle. More

My experience 10/5/2013 was awesome. My salesperson(Sabrina Cato was very professional and did not hesitate about any questions I had regarding me purchasing my new car. I greatly appreciat salesperson(Sabrina Cato was very professional and did not hesitate about any questions I had regarding me purchasing my new car. I greatly appreciated the service she gave and have recommended my friends as always since this is my third car from Pohanka. Again Great job to Sabrina. Thank you Mrs.T. Woodland More

One of the most important parts of buying a car is the sales person who is selling the vehicle to you. Ive had bad experiences in the past with sales people, where they were trying to over charge me. My r sales person who is selling the vehicle to you. Ive had bad experiences in the past with sales people, where they were trying to over charge me. My recent purchase from Pohanka Honda was different. I worked with Mr. Wardell and he made sure I got the best deal possible. I would most definitely recommend Pohanka Honda :) More

Mr. Farrare was extremely mannerly. He conducted business in a professional manner. Mr. Farrare was quite knowledgeable regarding the subject manner and it was a pleasure doing business with him. in a professional manner. Mr. Farrare was quite knowledgeable regarding the subject manner and it was a pleasure doing business with him. More

My experience with BUYING my new car from your dealership was very GREAT. Also with the help of the young lady (Felicia McAllister) that help me with the sale of me purchasing it now I'm very HAPPY that I ca was very GREAT. Also with the help of the young lady (Felicia McAllister) that help me with the sale of me purchasing it now I'm very HAPPY that I came onto the parking lot that day an at that point of time as she was walking an I was walking it seem that we were meant to meet each other. She was very helpful as she asked me what type of vehicle I was looking to buy & I told her what I wanted. I'm VERY, VERY, VERY HAPPY with my 2013 Honda Accord. I will tell ALL my family & friends where to go to buy them a new vehicle at Pohanka . Thanks Felicia for your assistance & concern of my needs to purchase my car. Lillian More

Felicia worked very hard to get me the car I wanted for a very good price! I was very happy with my overall experience! I will definitely recommend friends and family looking to buy a new car to her! very good price! I was very happy with my overall experience! I will definitely recommend friends and family looking to buy a new car to her! More

I had a great experience buying my new 2013 Honda Accord EX-L with Pohanka Honda dealirship at Capitol Heights, MD. Salesperson made every effort to get the car with choice of my color and close to my offer EX-L with Pohanka Honda dealirship at Capitol Heights, MD. Salesperson made every effort to get the car with choice of my color and close to my offer. She deserves to be commended for her dedication to her job. I had great experience at this dealership during my first visit. More

I wanted to take this opportunity to thank Ms. Felicia McAllister for the excellent service which she provided when purchasing a car. Ms. McAllister was helpful and informative and made it easy to make my McAllister for the excellent service which she provided when purchasing a car. Ms. McAllister was helpful and informative and made it easy to make my choice of the 2014 Honda CRV EX-L. Because of her affable and dependable nature, I have relied on her expertise and ability to search for and find the perfect vehicle, according to my expectations. And she has yet to disappoint me in this endeavor, and I am very appreciative of this. Buying a car is at best taxing and time-consuming: therefore, having a knowledgeable and honest broker is indeed rare. Having the extra bonus of feeling a personal bond with this individual is even more unique. I do not hesitate to tout your praises whenever anyone mentions the ordeal of purchasing a vehicle. I proudly display mines as evidence of my satisfaction. More

Our experience was surreal....it rocked!!!! Went to Our experience was surreal....it rocked!!!! Went to another area Honda dealership. Couldn't make the deal we wanted because they didn't have the 201 Our experience was surreal....it rocked!!!! Went to another area Honda dealership. Couldn't make the deal we wanted because they didn't have the 2014 Odyssey in the color combo we wanted. Walked into Pohanka and named the price we wanted to pay and told them we were willing to walk out the door with the van that afternoon if they could make it happen. We dealt with Tiffany, a sales consultant, and Malcolm the manager. These two folks are seriously great at what they do. I watched Malcolm walk around shaking hands with customers, saw him defuse what could have been a dissatisfied customer (but ended up being a satisfied one), and saw him go out of his way to congratulate someone else on their new car. He was "out and about" more than any other manager I have seen at area Honda dealerships. (We bought a Honda last year from Bowie and have also visited a few other area dealerships previously). So A+ to Malcolm, even if we couldn't work out the deal.....which we could! We were psyched, and Tiffany, who was new (which you definitely could NOT tell) did a great job as a sales consultant. She asked us if we wanted any more info on the vehicle and how all of the bells & whistles worked (we didn't), she walked us through the entire process, apologized profusely for the amount of time it took (which we thought was very reasonable, in and out of the dealership with the new vehicle in under three hours). She was friendly and professional, and we also liked that she spoke very highly of the dealership and the management. Actually, looking around, all of the sales staff seemed to be busy working with customers, and the whole place had a good vibe. Back to the Odyssey purchase....after the price was negotiated, I realized that they had a military offer going on and was able to get the van for $500 less than the original out the door price we asked for. That was just incredible. We would definitely go to Pohanka again to purchase a vehicle, and would definitely recommend this dealership. Luna and Patrick (Financing) were also really pleasant and knowledgeable. Go give Pohanka a look if you are in the market for a new Honda. Ask for Tiffany Hooper. She was really excellent and has already followed up with us on our purchase. We got great service and a GREAT price and we're lovin' our new (sigh) minivan!!!! More

I am unable to provide this Pohanka Honda located at 1772 Ritchie Station Court at Beltway 13, Capitol Heights, MD 20743 with a good customer service rating. I am giving this organization a zero for performa Ritchie Station Court at Beltway 13, Capitol Heights, MD 20743 with a good customer service rating. I am giving this organization a zero for performance. The employees lack professionalism in providing good customer service. Most important the team located at this facility does not exhibit good integrity with their sales approach. Based on this experience, I would never purchase any future vehicles from this organization. I recommend that customers be aware of their strange sales approach (i.e. obsessive telephones, failure to provide in a timely manner estimate on your vehicle of trade before discussing with finance options, unable to provide the consumer a copy or review of their credit report, over talking the customer (rude), obsessive long waiting although showroom is not busy, etc. I have watched the Sales Associates and Sales Managers talk about personal items, while the customer is waiting patiently to conduct the business transitions. Before you sign any papers with this dealership, secure your auto loan yourself through your vendor of choice to avoid them trying to trick you into a high interest rate. The experience with Pohanka Honda so was frustrating and appalling. Most importantly seek other dealerships in the Washington Metropolitan Area in regard to obtaining quotes, finance options, vehicle accessories, etc. More