Back

Plaza Cadillac - Service Center

Leesburg, FL

4.5
1,310 Reviews

1,310 Reviews of Plaza Cadillac - Service Center

Sort by
August 25, 2024

Always prompt and courteous service. Everyone is friendly and helpful. We would recommend them to anyone. More

by JOHNNYSUTHERIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept is super
August 23, 2024

I had a problem with one of my seats coming loose at the seam. The service department fixed it quickly and did a great job. This is the second Cadillac that I bought here and would highly recommend them More

by normarae38
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christie Cook
August 06, 2024

Always pleasant, friendly and eager to help. Everyone at this dealership seems to make you feel welcomed. More

by rmmmzplus2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

It was okay. ...kind of had to wait for a few minutes but, overall it was good service More

by charlesbarron989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eve
August 04, 2024

Accommodated my requested repair time and completed repairs ahead of time. Service Agent, Christy, top notch!! Kudos to Eve bedside manners over the phone! More

by MRCARDINAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy , Eve and Ron
July 24, 2024

Christy was professional & friendly. It’s my first visit so I appreciate the service. Eve was amazing upon my first call to Plaza, so thorough More

by NANCYFMCCALLAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy
July 16, 2024

You always find a friendly, happy, knowledgeable, ready to help person you can depend on. A great crew that will understand you and your situation. More

by EMORSE930
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Accident fix.
July 16, 2024

Always pleasant, friendly and eager to help. Everyone at this dealership seems to make you feel welcomed and that is the reason for my business. More

by PAMBARBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service area
July 16, 2024

Dealership is great. Robbie our sales rep is great. Service work is less then par. More

by landefeldp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Plaza Cadillac responded

thank you for the review and are really sorry that the service took 2 or three visits. We did not realize that the repair required a Bodyshop to help and tried to minimize you time but failed. Please feel free to connected me any time to review or and additional help you may need. Patrick

July 13, 2024

The service reps are very professional and courteous and really tried to resolve the problem with my car. But I still have an issue and would like to get it resolved, Hopefully I hear back soon from them. More

by PAT.SMID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
...
5
...