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1,316 Reviews of Plaza Cadillac - Service Center
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Verified Customer
September 08, 2024
Oil change and tire rotation in under an hour, not bad. Waiting room had WIFI and bottled water. Waiting room had WIFI and bottled water. More
by mjschwerin1
Employees Worked With
September 03, 2024
Plaza Cadillac has very professional and knowledgeable sales people. Robby was very helpful in showing us a variety of vehicles that would fit our needs and wants. The service department has always worked sales people. Robby was very helpful in showing us a variety of vehicles that would fit our needs and wants. The service department has always worked us into the schedule as needed. More
by elbjjohns71
August 29, 2024
Plaza Cadillac went out of their way to help me get my dream car at a price that was more than fair. Robby Giovanetti and David Guzman went out and beyond assisting me with any and all requests. BEST sal dream car at a price that was more than fair. Robby Giovanetti and David Guzman went out and beyond assisting me with any and all requests. BEST salesmen and service department in Florida, they treat you like FAMILY. More
by bgalasso
August 27, 2024
I brought my car into your facility because of error messages I was receiving. I was told the battery was low and it was charged to 60%. Even though the battery was replaced in January I was told as the messages I was receiving. I was told the battery was low and it was charged to 60%. Even though the battery was replaced in January I was told as the car was no longer under warranty the battery was not under warranty and to replace the battery would be $400. In lieu of replacing the battery I was told to drive it more. We drive it every day and last week I drove to Gainesville twice. Sunday morning the car would not start and I had a neighbor jump start it and drove it to a local service center. They determined that the battery was bad and needed to be replaced. I am lucky this did not happen when I was traveling to Gainesville. It is unfortunate that your mechanic could not determine the state of the battery, and you charged me $68. to tell me my battery was good and I should drive more (11,000 miles last year should suffice). Luckily there is a Cadillac dealer in Ocala I can go to for service and my next car. More
by stmelnick
Employees Worked With
Christy - poor
August 23, 2024
I had a problem with one of my seats coming loose at the seam. The service department fixed it quickly and did a great job. This is the second Cadillac that I bought here and would highly recommend them seam. The service department fixed it quickly and did a great job. This is the second Cadillac that I bought here and would highly recommend them to all my friends and neighbors. More
by normarae38
Employees Worked With
Christie Cook
August 06, 2024
Always pleasant, friendly and eager to help. Everyone at this dealership seems to make you feel welcomed. Everyone at this dealership seems to make you feel welcomed. More
by rmmmzplus2
Employees Worked With
