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Plaza Cadillac - Service Center

Leesburg, FL

4.5
1,308 Reviews

1,308 Reviews of Plaza Cadillac - Service Center

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January 04, 2019

Oil Change Great, attentive Cadillac service. Very good dealership with attention to every detail. Harry the service writer is amazing. Excellent place to get an More

by BDM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Jan 05, 2019 -

Plaza Cadillac responded

Thanks so much for your business and your wonderful review of our dealership and the employees that you dealt with. Greg Yager General Manager

January 04, 2019

Excellent ... employees are very nice... Always treating you with the upmost respect. Making sure that your experience at the dealership is a pleasant one. I am happy that I purchased my veh More

by Juan Valentin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2019 -

Plaza Cadillac responded

Juan, thanks so much for the great review. Your business is very much appreciated. Greg Yager General Manager

January 04, 2019

Work completed in a timely manner and very professional and The reason I gave the ratings that I gave is due to the fact that I've also had experience with another dealership in Ocala which I will not name but More

by Reneck1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in the service department
Jan 05, 2019 -

Plaza Cadillac responded

We appreciate you giving us the opportunity to provide you with service on your Cadillac. Thanks so much for the great review and we look forward to seeing you in the future.

January 01, 2019

Service Your service facility is top notch! Always on time and the technicians are excellent! Always a pleasure to have friendly competent service performed More

by peverett0518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Head
Jan 01, 2019 -

Plaza Cadillac responded

Great to hear that our service meets your expectations. Thanks so much for the great review. Greg Yager General Manager

Jan 02, 2019 -

Plaza Cadillac responded

So glad to hear that the Service Department met all of your expectation. Thanks so much for the great review. Greg Yager General Manager

January 01, 2019

Took in for oil change tire rotation top notch Top notch people always treat you well worth the wait time to get your car done as long as I come to Florida I will be back More

by my85redcorvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Head
Jan 02, 2019 -

Plaza Cadillac responded

Thanks so much for the great 5-star review and welcome back! Greg Yager General Manager

December 30, 2018

Tint, protective coating, cargo mat Wonderful service from the all-star Plaza Cadillac staff! Thank you for the phenomenal red carpet treatment. The service was completed at the time pro More

by BethTexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bach
Dec 31, 2018 -

Plaza Cadillac responded

Beth, thank you so much for the great review. Enjoy your vehicle to it's fullest! Greg Yager General Manager

December 30, 2018

Kenny did a good job taking care of my car Oil change. Tire rotation and car wash all done well. Staff was friendly Not much to say when you are having service done and the work appears to be More

by SUTHERLANDRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny in Service did a good job, Teresa Matey
Dec 31, 2018 -

Plaza Cadillac responded

Thanks so much for the wonderful 5-star review. Happy New Year! Greg Yager General Manager

December 30, 2018

Fuzzy Cameras I made an appointment repair front and rear cameras which were fuzzy The “cleaned “ the rear and ordered a front The rest is no better especially at More

by Gregg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Plaza Cadillac responded

Gregg, sorry to hear that you were not completely satisfied with the repair. Please feel free to contact my Service Manager, Patrick to discuss the issue personally. Greg Yager General Manager

December 30, 2018

Great Customer Service Professional, friendly and knowledgeable staff. Took care of our issues and kept us updated on progress of repairs while we were waiting. Changed ou More

by NANCYG1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Akarcay in Service
Dec 31, 2018 -

Plaza Cadillac responded

Nancy, so glad that Harry was able to take care of your service needs. Thanks so much for the great review. Greg Yager General Manager

December 29, 2018

Normal service and car wash. Made appointment for service and car wash. Was greeted and asked specifically what I needed. They explained they would preform the service that was More

by DGAMMON6
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Matey
Dec 29, 2018 -

Plaza Cadillac responded

Thanks so much for the fantastic review of our dealership. We appreciate your business very much. Greg Yager General Manager

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