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Plaza Cadillac
Leesburg, FL
1,665 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,665 reviews
Verified Customer
February 22, 2021
I was satisfied with Harry but I did not like the out come on my 2020 CT4 Cadillac navigation system not being repaired until they can get an upgrade. I think that is terrible for a brand like Cadillac o come on my 2020 CT4 Cadillac navigation system not being repaired until they can get an upgrade. I think that is terrible for a brand like Cadillac on a new vehicle so with no navigation system on star does not work so the free three months were in vein you think the bugs would have been work out by now....xxxx More
by Dtrain
February 20, 2021
Steve has always been great. It always appears to me that mechanical work is also wonderful. I asked for the 25 pt check. It revealed a few problems Steve suggested should be done. Car returned with work c mechanical work is also wonderful. I asked for the 25 pt check. It revealed a few problems Steve suggested should be done. Car returned with work completed and washed. Felt like a new car on drive home. Thanks Steve and mechanics. More
by MIKEJMAYER
Employees Worked With
Steve
February 19, 2021
Plaza Cadillac has always serviced my Cadillac DTS excellently and fixed other mechanical issues I wasn’t aware of before bringing in the car in for service which prevented moor expensive repairs. excellently and fixed other mechanical issues I wasn’t aware of before bringing in the car in for service which prevented moor expensive repairs. I highly recommend Plaza Cadillac. More
by Larry123
Employees Worked With
Harry
February 19, 2021
Very happy with this dealership. Great customer service. Great product!! I was so happy that I wrote an email to the owner and manager but have not heard back yet. Great product!! I was so happy that I wrote an email to the owner and manager but have not heard back yet. More
by thomaseclem
February 17, 2021
Nice group of people. No pressure. Allan Staton was a great guy!!!explained everything to us. We would drive to the dealership for service even though it's 130 miles away. great guy!!!explained everything to us. We would drive to the dealership for service even though it's 130 miles away. More
by DSHELDON01
Employees Worked With
Allan Staton
February 13, 2021
Friendly service department and this time my key was not lost. Problem with tire sensors were explained well. Tire replacement required. Price and reason exact tire to be replaced was not available was ex lost. Problem with tire sensors were explained well. Tire replacement required. Price and reason exact tire to be replaced was not available was explained. Service and tire replacement complete with wash job done timely. More
by HOLADAB1
Employees Worked With
steve service dept.
February 13, 2021
You had a guy changed my oil ,but it 2nd time this happened, the present car and the my 2014 xts car ,he did not tightend the oil filter ,but I am buying Cadillac, because General moters are not makin happened, the present car and the my 2014 xts car ,he did not tightend the oil filter ,but I am buying Cadillac, because General moters are not making xts models anymore because, and I want a SUV MODEL,S dnd the other models are not same,I like a trumk where I can travel with security with personal items More
by JOHNDT39
Employees Worked With
Unknown service advisors
February 11, 2021
Staff made the purchase as easy as possible. Robby is very knowledgeable of products. He spent adequate time with us to ensure we had basic knowledge of operation of vehicle very knowledgeable of products. He spent adequate time with us to ensure we had basic knowledge of operation of vehicle More
by richgallaher
February 10, 2021
Always a pleasure to take my vehicle here. Although the facility is in need of a facelift, the quality of the service, techs, and staff is outstanding. facility is in need of a facelift, the quality of the service, techs, and staff is outstanding. More
by CLEON62558
Employees Worked With
Steven Wiggins
