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Plaza Cadillac
Leesburg, FL
1,737 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,737 reviews
July 26, 2023
Service was awesome as usual. Manager Steve kept me updated during the entire waiting time. Steve made sure to tell me about rebate from Michelin and made sure that I had the pap Manager Steve kept me updated during the entire waiting time. Steve made sure to tell me about rebate from Michelin and made sure that I had the paperwork to apply for it. More
by Paulineoleary
Verified CustomerEmployees Worked With
Steve in Service.
July 25, 2023
Just a oil change. My service rep. Was very courteous, I had a 1:00 app. It was 2:20 before I got out of there. Just a little long for a oil change and tire rotation. My service rep. Was very courteous, I had a 1:00 app. It was 2:20 before I got out of there. Just a little long for a oil change and tire rotation. More
by billcrusingfl
Employees Worked With
Service department
July 23, 2023
Professional customer service and very responsive and attentive to my needs. Thank you and I look forward to a long relationship with Plaza Lincoln of Leesburg. attentive to my needs. Thank you and I look forward to a long relationship with Plaza Lincoln of Leesburg. More
by bohammonds
Employees Worked With
David Guzman
July 22, 2023
Great service by our sales person Rick and Mark Allen that did all our paperwork. that did all our paperwork. More
by JAS1939
July 15, 2023
Five stars for the technician that installed the new taillights in my CTS Sport Wagon. Nice job. Also enjoyed working with Harry Akarcay in setting up the appointment. Harry also gives great directions taillights in my CTS Sport Wagon. Nice job. Also enjoyed working with Harry Akarcay in setting up the appointment. Harry also gives great directions for bypassing a traffic jam on 441. More
by psp4101
Employees Worked With
Service Advisor
July 10, 2023
FIRST TIME - HAD “INFOTAINMENT SYSTEM” replaced. DID GREAT JOB! COME FROM OCALA - SULLIVAN IS TERRIBLE. HOPE TO DO BUSINESS AGAIN with Plaza Cadillac and on a regular basis, including as I get cl DID GREAT JOB! COME FROM OCALA - SULLIVAN IS TERRIBLE. HOPE TO DO BUSINESS AGAIN with Plaza Cadillac and on a regular basis, including as I get closer to my bucket list Cadillac More
by WJCOCO1
Employees Worked With
The service manager sat us down in his office, explained what we needed called both warranty companies, who covered repairs. He was Great to Work with
July 09, 2023
Solid and expected service, with nice customer benefits with friendly service throughout. The cadillac experience with coffee and donuts was very appreciated. I felt attended to entirely love our cadilla with friendly service throughout. The cadillac experience with coffee and donuts was very appreciated. I felt attended to entirely love our cadillacs. Thx... More
by Krtipton1962
Employees Worked With
Service department plus eve as point.
