Plaza Cadillac

Outstanding! Service advisors, Steve and Harry were extremely professional. Steve was extremely thorough in his explanation of service and made sure we were comple Service advisors, Steve and Harry were extremely professional. Steve was extremely thorough in his explanation of service and made sure we were completely satisfied. Thank you Plaza Cadillac. More

Completely Satisfied Work yesterday was done in normal time and the car was left very clean on the outside and inside. I dealt with Steve and Harry, both of whom are know Work yesterday was done in normal time and the car was left very clean on the outside and inside. I dealt with Steve and Harry, both of whom are knowledgeable, friendly, and professional. I returned today with a couple of items which I thought were computer glitches but learned it was operator error dealing with the computer magic in the car. Their explanation was clear and spot on. Problem solved. Thanks. Robert L. More

OIl Change and More Had appt for oil change and tire rotation. Oil change and filter change went on as planned. Tires were rotated and filled with nitrogen and I was su Had appt for oil change and tire rotation. Oil change and filter change went on as planned. Tires were rotated and filled with nitrogen and I was sure to be told tires were ready for replacement, brakes were ready too. Check list was done to say that all services were performed according to protocol. Drove care home and found dash light to be on telling me tire inflation system was faulty. Called back to dealership and was told to bring back. Brought back to find out tire sensors were bad and that I would have to set up another appt to get fixed. I always seems to be that someone doesn't spend the time to do the job correctly like it has been done in the past. Final determination was the tire sensors work correctly and no repairs were needed once someone spent the time to take care of the problem correctly. It is also a shame that the mechanics name is not on the ticket. He is the one that screwed up the worst. More

Excellent service My wife and I were both treated with respect and curtesy by our salesman and his manager. Every question was answered professionally and helped us ma My wife and I were both treated with respect and curtesy by our salesman and his manager. Every question was answered professionally and helped us make our decision to lease our new beautiful Cadillac. The salesman went over every aspect that the XT4 offered and showed us how everything operated. Thanks for making everything a pleasant experience More

Steve and Harry are the best service agents I have ever met. Steve and Harry are the best. They care, are patient, knowledgable, go above and beyond to satisfy and remain the ultimate professionals. They deser Steve and Harry are the best. They care, are patient, knowledgable, go above and beyond to satisfy and remain the ultimate professionals. They deserve big raises and often. Phyllis B. Martin More

Could not be more satisfied, excellent and accommodating Plaza Cadillac will get all my business for years to come. I highly recommend them for all your new and used car needs. Service department is second t Plaza Cadillac will get all my business for years to come. I highly recommend them for all your new and used car needs. Service department is second to none! Everyone is welcoming and friendly. A very pleasant experience! More

Great buying experience! The XT4 was just the vehicle we were looking to replace 2017 Mercedes GLE. We chose Plaza Cadillac based on price, proximity to our home and most all The XT4 was just the vehicle we were looking to replace 2017 Mercedes GLE. We chose Plaza Cadillac based on price, proximity to our home and most all based on the personalities of management and employees they were easy to work with and provided good communications while we waited for the vehicle we ordered. More

Amazing customer service Very helpful and considerate. Stephen and Harry have always been very gracious and timely with contacting us regarding our vehicle. My vehicle has be Very helpful and considerate. Stephen and Harry have always been very gracious and timely with contacting us regarding our vehicle. My vehicle has been in several times and the prompt and courteousness they always show when I know they have been agitated but never has shown it. More

Work completed in a timely manner and very professional and The reason I gave the ratings that I gave is due to the fact that I've also had experience with another dealership in Ocala which I will not name but The reason I gave the ratings that I gave is due to the fact that I've also had experience with another dealership in Ocala which I will not name but it was definitely a Cadillac dealership and the service that I got there was so poor I actually thought I would never want to own another Cadillac then I visited the Plaza Cadillac of Leesburg where it was a totally different experience they restored my faith in Cadillac once again I recommend Plaza Cadillac to anyone who I come in contact with and they're looking for Cadillac More

Oil Change Great, attentive Cadillac service. Very good dealership with attention to every detail. Harry the service writer is amazing. Excellent place to get an Great, attentive Cadillac service. Very good dealership with attention to every detail. Harry the service writer is amazing. Excellent place to get anything done on your Cadillac in a clean, modern dealership. Makes you remember why you bought a Cadillac in the first place. More