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Plaza Cadillac
Leesburg, FL
1,665 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,665 reviews
December 02, 2018
2012 Silverado LT Buying experience was very easy. Everyone was so friendly and helpful. They went out of their way to meet our needs. Would definitely buy there a Buying experience was very easy. Everyone was so friendly and helpful. They went out of their way to meet our needs. Would definitely buy there again. More
by truckguy
Verified Customer
December 02, 2018
Got my new XT4 2019 I had taken my XT5 in for oil change. Asked about my current lease on this SUV thinking that I’d have to wait before I could look at the XT4. Plaz I had taken my XT5 in for oil change. Asked about my current lease on this SUV thinking that I’d have to wait before I could look at the XT4. Plaza Cadillac made it happen and I bought my XT4. They are so nice as they had to get my SUV in another part of Florida so I could get the interior that I wanted. It’s a gorgeous Crossover. Thank you so much for my Christmas gift. Nice people and great service. Ask for Jesse. More
by Love My XT4
December 01, 2018
Good buying experience I was able to get a vehicle I was happy with in a short period of time. The salesman, manager and other staff were pleasant to work with. I would rec I was able to get a vehicle I was happy with in a short period of time. The salesman, manager and other staff were pleasant to work with. I would recommend this dealership to friends. More
by Mike C
December 01, 2018
Poor communication from service dept. Came in with my 2014 cts 2.0t due to multiple check engine lights and rough idle. 44k miles on car. Technician believed exhaust valve had broken. Rece Came in with my 2014 cts 2.0t due to multiple check engine lights and rough idle. 44k miles on car. Technician believed exhaust valve had broken. Received a phone call advising me car was 3 weeks out of warranty, and 4k miles out of warranty. Repairs for a broken exhaust valve would be approx. $800. Advised dealer to proceed with repairs. While doing research on common 2.0t problems, I learned there was a 6 yr. 60k. mile powertrain warranty. I called dealer back, and was told yes, the warranty will cover exhaust valve under warranty. Several days later I asked for a loaner car, which I received a few days later. After a week I was told the whole motor was being replaced for a cracked piston, and car would be done in another week. When I picked my car up, the dash lights had a mind of their own, going bright and dim. Dealer advised they would call me with a solution, after a week never did. The night after getting car with a new motor, low oil light came on, car was a quart low. The oil life was also never reset as my new motor was indicating 67% oil life. Would not take my lawnmower in for service. If you like not having any communication with the people working on your vehicle, please use this service dept. More
by CTSowner13
Employees Worked With
Steve, harry
December 01, 2018
Efficient and professional I have never been disappointed in my visits to Plaza Cadillac, from my first visit & my first “Caddie” to my current one. All visitors are treated lik I have never been disappointed in my visits to Plaza Cadillac, from my first visit & my first “Caddie” to my current one. All visitors are treated like customers where the customer is always a priority. I have and will continue to recommend Plaza Cadillac for their courtesy, knowledge, and professionalism. No dealership could offer more. More
by Caddy16
Employees Worked With
Patrick Bianchi, Harry Akarcay, Steve Wiggins, and Ron Pollino
December 01, 2018
So convenient!! Thank you Plaza. Steve and Plaza Cadillac made servicing my ‘15 Escalade a snap. Picked it up from my office, did everything and more I asked then returned it to a dif Steve and Plaza Cadillac made servicing my ‘15 Escalade a snap. Picked it up from my office, did everything and more I asked then returned it to a different address farther away. Really made it easy for me. Love Plaza. More
by Beau33
Employees Worked With
Steve in service
December 01, 2018
Great folks wonderful services! Always received great service ! The sales and management team us great,, Greg Yeager has assembled a good team to work with . Always friendly and re Always received great service ! The sales and management team us great,, Greg Yeager has assembled a good team to work with . Always friendly and render great services! More
by Drctx
December 01, 2018
CT6 and lots of toys needing checked I was hoping after a long extensive trip that my CT6 Plug-in just needed a reboot on the computer but service said all five systems needed to be check I was hoping after a long extensive trip that my CT6 Plug-in just needed a reboot on the computer but service said all five systems needed to be checked out. So out the door in a new 2018 XT5 while my car was tended too. All seems well now . Happy Motoring again . More
by Ocalakid55
December 01, 2018
Plaza Cadillac service. Plaza Cadillac has always given me outstanding service.. I’ve never had any issues with there work, it was always completed in a timely manner with no Plaza Cadillac has always given me outstanding service.. I’ve never had any issues with there work, it was always completed in a timely manner with no issues. I’ve been lucky enough to have Steve help me when ever I had to take my vehical in. They don’t come any better than Steve and Plaza Cadallic should feel lucky to have him as one of there employees. Plaza Cadillac and Steve are simply the BEST. More
by QUAKA2
Employees Worked With
Steve in service.
December 01, 2018
Excellent service I was able to schedule same day service and they handled my issues effectively. Nice friendly personnel and they kept me informed of necessary mainte I was able to schedule same day service and they handled my issues effectively. Nice friendly personnel and they kept me informed of necessary maintenance. More
by Larkinwfields
Employees Worked With
Maintenance service staff
