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Plaza Cadillac
Leesburg, FL
1,664 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,664 reviews
January 29, 2019
Warranty Battery Replacement From start to finish my experience was wonderful! Harry and Steve, the service writers, were awesome! I called with a dead battery and they worked m From start to finish my experience was wonderful! Harry and Steve, the service writers, were awesome! I called with a dead battery and they worked me right in and I was out in about 90 minutes. Everyone I encountered was friendly, is gracious and professional. I would definitely recommend Plaza Cadillac! More
by Jamie G
Verified CustomerEmployees Worked With
Harry, Steve (both service writers). Bob (tech who took care of my car).
January 29, 2019
Very professional staff. Through and explain details. Very happy with the staff. Professional, through.and prompt. When I called for service they got me in right away. You were unable to do the necessary Very happy with the staff. Professional, through.and prompt. When I called for service they got me in right away. You were unable to do the necessary work and sent to the proper service More
by Bonnie1234
Employees Worked With
Christopher Ballard
January 25, 2019
experience with salesman Salesman knowledgeable and explained the features of the XT5 fully when we buy our next car we plan to talk with him this will be our second XT5 Salesman knowledgeable and explained the features of the XT5 fully when we buy our next car we plan to talk with him this will be our second XT5 More
by GDHENNING61
Employees Worked With
John Giovanetti
January 24, 2019
professional Cordial, knowledgeable desk staff. Throrough and timely service staff and loved the free wash. Wait was acceptable for work being performed with a com Cordial, knowledgeable desk staff. Throrough and timely service staff and loved the free wash. Wait was acceptable for work being performed with a comfortable setting. More
by PMACGRATH
Employees Worked With
Larry
January 23, 2019
Transmission repair Our transmission failed between Christmas and New Year and Steve from the service department was very helpful and professional. I live 59 miles away Our transmission failed between Christmas and New Year and Steve from the service department was very helpful and professional. I live 59 miles away but would definitely purchase from Plaza again. More
by DWH1211
Employees Worked With
Steve, Greg Yager
January 22, 2019
Excellent service The Service dept is very knowledgeable in understanding what my car was needing, courtesy in making sure I had a car to drive, very respectful as well The Service dept is very knowledgeable in understanding what my car was needing, courtesy in making sure I had a car to drive, very respectful as well as with super customer service More
by PAMELARATCLIFF
Employees Worked With
Harry and Steve
January 22, 2019
Service was excellent Service was quickly done and the service manager, Patrick, was very accommodating. Athena, the cashier, was courteous and professional, and explained Service was quickly done and the service manager, Patrick, was very accommodating. Athena, the cashier, was courteous and professional, and explained everything. I will definitely return with future needs. More
by Satisfied customer
Employees Worked With
Patrick and Athena
January 22, 2019
Friendly and professional We came in and told “John” what we wanted and our budget. No hassle, and lead us to the vehicles he could help us out with. Very smooth transactio We came in and told “John” what we wanted and our budget. No hassle, and lead us to the vehicles he could help us out with. Very smooth transaction. John went over and above to make our purchase awesome. More
by Melissa
January 21, 2019
Recall on steering of 2013 ATS I have never had an issue with anything on my 2013 Caddy, but received a notification to bring it in for tightening of bolts (?) on the steering. It w I have never had an issue with anything on my 2013 Caddy, but received a notification to bring it in for tightening of bolts (?) on the steering. It was done , at no charge to me, efficiently and in a reasonable amount of time. More
by MAGGIE.Fraser62379
Employees Worked With
Other Employees :
Steve in Service was pleasant and thoughtful
January 20, 2019
Plaza Cadillac Our salesman Jesse was very knowledgeable & extremely patient. We liked him right away. We never felt pressured even though the sale process was extr Our salesman Jesse was very knowledgeable & extremely patient. We liked him right away. We never felt pressured even though the sale process was extremely fast. We really like our new Cadillac & would definitely recommend this dealership to our friends! Actually everyone one we came into contact were very friendly. We know that our 2013 Cadillac XTS will be sold very quickly, in such a classy environment!!! More
by H&M
