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Plaza Cadillac

Leesburg, FL

4.5
1,738 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida. We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help. Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes. We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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8893 US-441

Leesburg, FL

34788

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Showing 1,738 reviews

September 30, 2019

Always good Always receive good service ! Miss Greg the old GM . Seems like more used cars . I bought a new Escalade in Texas because you had no good inventor More

by Drctx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2019

Fourth purchase from an excellent dealership The 2020 XT5 just acquired is my fourth purchase from Plaza Cadillac. I have high praise for the service and support I have received from this excelle More

by WNW1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2019

Went in because I had a leak in my tire Went in to have my tire fixed because I had a leak in my tire now previous before this I went in for the same reason about three or four months ago f More

by cawest47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The person in the sales department that help me there’s nothing wrong with him he was very nice everybody there was very nice
Oct 09, 2019 -

Plaza Cadillac responded

Road Hazard is a separate contract that you can purchase through finance when vehicle new or through tire manufacturer and some distributors as well as insurance company. We only offer manufacture warranty when we sell tires.

September 20, 2019

Very fast completion of purchasing paperwork. I was very impressed with my sales associate, Jonathan. He was very knowledgeable about the xt6 I purchased. No pressure, no hard sales talk. Nice More

by DJMORGAN1451
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Molzof, Amanda Head
September 18, 2019

Quick n Easy oil change and Rotation Had an Appointment and was waited on right on time. No waiting. Service mgr was friendly and courteous. Oil change and rotation done quickly and effic More

by jcr500b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
September 16, 2019

Car wouldn’t start I was treated with professionalism and was quickly on my way with a loaner car. Both Steve and Harry could not have been more helpful. What I am m More

by lfalmlen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service. Steve and Harry
September 14, 2019

Took longer than told Had ripples on the dash board top, was told when appt was made it would take a couple of hours, got there a ahead of time and was told it would probab More

by BAINS4GOLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve (service)
September 13, 2019

Quality service We have been getting cars serviced here for over 4 years. They always perform the required work completely. The staff at service desk are very pleasan More

by PAINTERPAT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2019

ok fast good job for what they did. No help with run flat tires, that are AWFUL.I guess i am stuck with them or buy new tires. To bad for me. More

by B39SCOOTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins
September 04, 2019

Intermittent problem They were unable to duplicate my problem with the car going totally dead. They tightened the fuse module and battery terminals then suggested new tire More

by OLTHOFFWM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
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