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Plaza Cadillac

Leesburg, FL

4.6
1,664 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida. We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help. Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes. We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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8893 US-441

Leesburg, FL

34788

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Showing 1,664 reviews

September 18, 2019

Quick n Easy oil change and Rotation Had an Appointment and was waited on right on time. No waiting. Service mgr was friendly and courteous. Oil change and rotation done quickly and effic More

by jcr500b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
September 16, 2019

Car wouldn’t start I was treated with professionalism and was quickly on my way with a loaner car. Both Steve and Harry could not have been more helpful. What I am m More

by lfalmlen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service. Steve and Harry
September 14, 2019

Took longer than told Had ripples on the dash board top, was told when appt was made it would take a couple of hours, got there a ahead of time and was told it would probab More

by BAINS4GOLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve (service)
September 13, 2019

Quality service We have been getting cars serviced here for over 4 years. They always perform the required work completely. The staff at service desk are very pleasan More

by PAINTERPAT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2019

ok fast good job for what they did. No help with run flat tires, that are AWFUL.I guess i am stuck with them or buy new tires. To bad for me. More

by B39SCOOTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins
September 04, 2019

Intermittent problem They were unable to duplicate my problem with the car going totally dead. They tightened the fuse module and battery terminals then suggested new tire More

by OLTHOFFWM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
August 28, 2019

Purchased car, 3600.00 repair Purchased a car, had problems. $3600 repair bill. Replaced both headlights, just one was foggy,$2600. Senior women treated unfairly. Horrible service, More

by vzeeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Harry
Aug 28, 2019 -

Plaza Cadillac responded

We always strive to help and satisfy our customer. we are also sorry you feel this way about our service department. This vehicle though was not purchased here at Cadillac, it was purchased at the Lincoln store. They ask us to work on it for them because it is a GM produce. There authorized repairs on A/c unit that they paid us to do and as for headlamps it was up to them to charge you or help. as for repairing vehicle I believe we did that and in a timely matter. I do understand your frustration but again you filled out review for wrong store.

August 28, 2019

Amazing purchase experience. Purchasing a vehicle at Plaza Cadillac was a wonderful experience. They were super fast and had me out driving my new car in no time. Thank you John More

by Tammym352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colt, John Troutman, Louie Nolette, Russ Bennett
August 28, 2019

Oil change tire rotation Excellent service! Quick adjust tire sensors, easy to schedule appointment, and multi point inspection! Relaxing waiting area will be back . Gotta lov More

by Pol620
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Wiggins
August 25, 2019

Easy to deal with Alan was the best salesman. We had the pleasure of dealing with. Easy and fast and truly is an asset to Plaza Cadillac. One of the best experiences of More

by Diane&Brake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Statan
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