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Plaza Cadillac
Leesburg, FL
1,638 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,638 reviews
October 22, 2019
Excellent service Brought my Cadillac in for service and Steve kept me informed of the progress every day because it took three days to fix. Great job Brought my Cadillac in for service and Steve kept me informed of the progress every day because it took three days to fix. Great job More
by Dale
Verified CustomerEmployees Worked With
Steve ..Service
Helpful October 22, 2019
Very nice and fast service. I am very happy with their service. They are very professional and efficient. I was worried about the repairs cost but it was affordable. I would and I am very happy with their service. They are very professional and efficient. I was worried about the repairs cost but it was affordable. I would and do recommend them to anyone that needs help with their vehicle. More
by yilda.christian
Employees Worked With
Steve & Harry
October 19, 2019
The best customer service we’ve ever experienced! Steve has always taken care of us with honest and detailed service overviews. He continues to look out for our best interest and does everything he ca Steve has always taken care of us with honest and detailed service overviews. He continues to look out for our best interest and does everything he can to ensure timely and quality work to our vehicle. We are lucky to have him handle all our service needs and he represents Cadillac with honor. Thanks to Steve and the service team! More
by sstraugh1212
Employees Worked With
Steve
October 15, 2019
Cue replacement The service was a pleasant experience. I was met with a smile and expeditiously taken care of. The replacement only took about an hour and then I wa The service was a pleasant experience. I was met with a smile and expeditiously taken care of. The replacement only took about an hour and then I was on my way. The service at Plaza is always friendly! More
by GARYSCHAFFER53
Employees Worked With
Harry and Steve
October 14, 2019
Service with a can do attitude Always listens to issues and investigates thoroughly. Keeps informed on progress and solves any time issues. Had a difficult issue once and the team Always listens to issues and investigates thoroughly. Keeps informed on progress and solves any time issues. Had a difficult issue once and the team solved it by good old investigative hard work. A stellar performance! More
by FJSimone
Employees Worked With
Other Employees :
Harry and Steve In service
October 12, 2019
Tire problem Went for a tire problem. They were able to do a permanent patch at a reasonable price. Great service as usual. I have used them many times. Went for a tire problem. They were able to do a permanent patch at a reasonable price. Great service as usual. I have used them many times. More
by JGANNON43
Employees Worked With
Steve
October 11, 2019
Excellent Steve was very professional and explained the work detail. Excellent service and friendly I would recommend Plaza to anyone. Always efficient and t Steve was very professional and explained the work detail. Excellent service and friendly I would recommend Plaza to anyone. Always efficient and thorough. Good job! More
by Gatorfan
Employees Worked With
Steve Wiggins
October 10, 2019
Service department My service guy Harry Akarkay is attentive and respectful. The service folks in general are excellent in customer service. The parts department front My service guy Harry Akarkay is attentive and respectful. The service folks in general are excellent in customer service. The parts department front desk fellow is helpful and ready to serve. More
by Chancemydog
Employees Worked With
Harry Akarkay
October 10, 2019
Very incompetent These folks are very rude and not very willing to work with you. I was on travel and my wife bought supposedly a new 2019 XT5 Luxury FWD from them. These folks are very rude and not very willing to work with you. I was on travel and my wife bought supposedly a new 2019 XT5 Luxury FWD from them. The car had 388 miles on it and they told my wife it was a new car. When I returned and saw the car I questioned if it was new. They said it was, it was a dealer trade. After checking with CarGurus the car is worth $45000, she paid $54000 for the car. The sales manager said he lost money on it. Don't trust these people. They are con artists and are truly terrible people to deal with. Sure they took advantage of a woman but they have no scruples. Be aware of these terrible human beings. More
by mattmaloof
October 03, 2019
4 new tires Steve gave me a great price on new tires, installed and out the door. Great service. Easy to make appointment on line. In and out in just 1 and half h Steve gave me a great price on new tires, installed and out the door. Great service. Easy to make appointment on line. In and out in just 1 and half hours. More
by JAM1PUTT
Employees Worked With
Steve in service,
