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Plaza Cadillac
Leesburg, FL
1,638 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,638 reviews
November 03, 2019
Great Salesman Allan was very professional and helpful: this was our second Cadillac purchased from Plaza . We have always been pleased with the service ove Salesman Allan was very professional and helpful: this was our second Cadillac purchased from Plaza . We have always been pleased with the service over the past 3 years More
by DEDOB25
Verified Customer
Helpful November 01, 2019
A good experience at Plaza Cadillac The staff was shorthanded, do checking in and out took a little longer. In spite of that they were pleasant to customers and accomplished the job. The staff was shorthanded, do checking in and out took a little longer. In spite of that they were pleasant to customers and accomplished the job. More
by KM16808
Employees Worked With
Harry, Steve and cashier, Vevi?, Christopher Ballard
October 31, 2019
Crooks at work! Took my car to plaza Cadillac, was running very rough! They said it needed timing chain repair, @$2,500.00 when done it was the same! Said I need oil Took my car to plaza Cadillac, was running very rough! They said it needed timing chain repair, @$2,500.00 when done it was the same! Said I need oil journals cleaned out in the head! After that the car ran fine! Not sure even what they did, but I was very up set! The held my car for ransom of the $2,500 till I paid the bill. I never believed the Service Manager, The Service Tech and certainly not the Mechanic! Terrible Mechanical Service, Bad Customer Service! Nothing to say but the worst I have ever been treated by a Dealership! In my Book they are Crooks! I’m sure this review won’t be posted on their website! Rick Harris , A very dissatisfied Customer! More
by Mad as xxxx
Employees Worked With
Service Manager
October 31, 2019
Service call The visit was fast, thorough and efficient. I was also pleasantly surprised by the quality of the car wash. It was a lot more than just driving the ca The visit was fast, thorough and efficient. I was also pleasantly surprised by the quality of the car wash. It was a lot more than just driving the car through a wash rack which has been my experience at other Cadillac dealers. More
by George
Employees Worked With
Russ Bennett
October 30, 2019
Very professional and thorough Steve, service tech, got through the paperwork process quickly and service was very efficient. I was out in 90 minutes. I appreciate the free car wash Steve, service tech, got through the paperwork process quickly and service was very efficient. I was out in 90 minutes. I appreciate the free car wash. More
by JMH2317
Employees Worked With
Steve
October 29, 2019
Trustworthy After a bad experience elsewhere, it was so nice to deal with the people at Plaza service center. They are honest, you can trust them !!! After a bad experience elsewhere, it was so nice to deal with the people at Plaza service center. They are honest, you can trust them !!! More
by Larry
Employees Worked With
Steve Wiggins
October 24, 2019
Walt Pierce Service I have always been pleased with Plaza Cadillac and how hard they try to satisfy their customers. This would include prompt scheduling and doing their I have always been pleased with Plaza Cadillac and how hard they try to satisfy their customers. This would include prompt scheduling and doing their work in a very expeditious manner. More
by WaltPierce
Employees Worked With
Harry Arcay
October 23, 2019
Service Steve Wiggins is always very helpful & will listen to our concerns. Steve goes above & beyond to our satisfaction. Steve runs a very good team in the Steve Wiggins is always very helpful & will listen to our concerns. Steve goes above & beyond to our satisfaction. Steve runs a very good team in the service department. More
by Judy Kias
October 23, 2019
Very good dealership. These people in this dealership are very friendly and helpful. I have called them 2 or 3 times since i purchased the car with questions. They have alw These people in this dealership are very friendly and helpful. I have called them 2 or 3 times since i purchased the car with questions. They have always answered my questions and returned my calls quickly. I have purchased 3 cars from this dealership and my primary home is in Indiana. It is a very good dealership in every way that is why I keep coming back. More
by P.LINDLEY3641
October 23, 2019
Overall, GREAT. We came in for service but there are no names of service staff in the: 10 people to chose from. We worked with Steve. He was great. We came in for service but there are no names of service staff in the: 10 people to chose from. We worked with Steve. He was great. More
by J.R.MCCANDLESS
Employees Worked With
