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Plaza Cadillac
Leesburg, FL
1,737 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,737 reviews
April 26, 2020
Don’t know anyone but sales and service. Need salesperson that is caring and helpful. No this explains it all. Can’t say anything about those I donor know. that is caring and helpful. No this explains it all. Can’t say anything about those I donor know. More
by archanco352
Verified CustomerEmployees Worked With
Other Employees :
Colt Cyr; sales, and after the sales he does not care anymore.
April 24, 2020
Car was done when it was supposed to be car very clean when picked up Harry did an excellent job thank Very satisfied with Plaza Cadillac when picked up Harry did an excellent job thank Very satisfied with Plaza Cadillac More
by PATDIANTO
Employees Worked With
Harry great job thank you
April 24, 2020
Courteous prompt service. Gentleman was quick to let me know what was wrong. He kept me informed. Very happy with courteous prompt service on my car. know what was wrong. He kept me informed. Very happy with courteous prompt service on my car. More
by mcmanigellb
Employees Worked With
Gentleman in service dept.
April 24, 2020
Fine experience Routine service. Timely and they found a few additional service needs to be completed. Kept me informed along the way. Appreciated the car wash too. Routine service. Timely and they found a few additional service needs to be completed. Kept me informed along the way. Appreciated the car wash too. More
by ROC
Employees Worked With
Just Service rep who sits at far right computer terminal. Good guy.
April 23, 2020
Knowledge of my issue and quick to fix. Very friendly and made sure my car was cleaned. Will definitely use the service department again if needed. made sure my car was cleaned. Will definitely use the service department again if needed. More
by Sdcoffel
Employees Worked With
Steve Wiggins
April 16, 2020
Treated like royalty while we looking at vehicles only to be treated like 2nd class citizens after we committed to buy. Management needs improvement! Unfortunately- we didn’t get names. be treated like 2nd class citizens after we committed to buy. Management needs improvement! Unfortunately- we didn’t get names. More
by Rjsnyder75
Employees Worked With
Other Employees :
Salesman Colt Cyr did a good job in spite of the situation
April 14, 2020
We utilized the concierge service for the first service on our new XT4. It was a seamless procedure, with a reminder call, extensive precautions taken by the driver during the Coronavirus pandemic, and pr on our new XT4. It was a seamless procedure, with a reminder call, extensive precautions taken by the driver during the Coronavirus pandemic, and prompt and very courteous service. Thank you SO much, Plaza Cadillac! More
by RKK
Employees Worked With
Service personnel and the driver!
April 12, 2020
Friendly, helpful, works with you to meet the customers needs. During this coronavirus, they were very concerned about keeping everything sanitized even the pens. service department is great also and I li needs. During this coronavirus, they were very concerned about keeping everything sanitized even the pens. service department is great also and I like that they was your car. One of the best dealerships I have visited. More
by ROBINPOLANSKI
April 10, 2020
I’ve been to Plaza many times with problems they always solved them in a quick and timely way 😀the staff was helpful and friendly I appreciated that extra much ( happy car- happy life) Thanks Plaza for yo solved them in a quick and timely way 😀the staff was helpful and friendly I appreciated that extra much ( happy car- happy life) Thanks Plaza for your Service 😀 More
by D. Burke
Employees Worked With
Steve and Harry, guy in the parts dept.
April 10, 2020
Steve did a superb job with recommending services needed for my CTS. Customer service was excellent. I will continue to bring my car to Plaza Cadillac for repairs and servicing. for my CTS. Customer service was excellent. I will continue to bring my car to Plaza Cadillac for repairs and servicing. More
by DerekDonna Hill
Employees Worked With
Steve
