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Plaza Cadillac

Leesburg, FL

4.6
1,664 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida. We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help. Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes. We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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8893 US-441

Leesburg, FL

34788

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Showing 1,664 reviews

April 24, 2020

Fine experience Routine service. Timely and they found a few additional service needs to be completed. Kept me informed along the way. Appreciated the car wash too. More

by ROC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Just Service rep who sits at far right computer terminal. Good guy.
April 23, 2020

Knowledge of my issue and quick to fix. Very friendly and made sure my car was cleaned. Will definitely use the service department again if needed. More

by Sdcoffel
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins
April 16, 2020

Treated like royalty while we looking at vehicles only to be treated like 2nd class citizens after we committed to buy. Management needs improvement! Unfortunately- we didn’t get names. More

by Rjsnyder75
Recommend Dealer
No
Employees Worked With
Mark Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman Colt Cyr did a good job in spite of the situation
May 08, 2020 -

Plaza Cadillac responded

upgraded copy to ownership

April 14, 2020

We utilized the concierge service for the first service on our new XT4. It was a seamless procedure, with a reminder call, extensive precautions taken by the driver during the Coronavirus pandemic, and pr More

by RKK
Recommend Dealer
Yes
Employees Worked With
Service personnel and the driver!
April 12, 2020

Friendly, helpful, works with you to meet the customers needs. During this coronavirus, they were very concerned about keeping everything sanitized even the pens. service department is great also and I li More

by ROBINPOLANSKI
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2020

I’ve been to Plaza many times with problems they always solved them in a quick and timely way 😀the staff was helpful and friendly I appreciated that extra much ( happy car- happy life) Thanks Plaza for yo More

by D. Burke
Recommend Dealer
Yes
Employees Worked With
Steve and Harry, guy in the parts dept.
April 10, 2020

Steve did a superb job with recommending services needed for my CTS. Customer service was excellent. I will continue to bring my car to Plaza Cadillac for repairs and servicing. More

by DerekDonna Hill
Recommend Dealer
Yes
Employees Worked With
Steve
April 09, 2020

Patient assessment and understanding of believed problem with AC vents, and hands on demonstration of correct operational procedures. Thorough and to the point in all areas of support. Customer focused rece More

by Larry
Recommend Dealer
Yes
Employees Worked With
Steve
April 07, 2020

Friendly people that listen to you , they don’t try to sell you stuff unless you need it . I’ll always do business with them sales and service. More

by Freddie1260
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Molzof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Bennett, John Giovanetti, John Bach, Ron Lemonovich, Christopher Ballard, DOUG YODER
April 04, 2020

Staff was friendly and efficient. Waiting area was clean and car was returned clean. Very happy with the service can’t wait to lease another car. Very impressed with Cadillac More

by Graceelectricinc
Recommend Dealer
Yes
Employees Worked With
Steve in service
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