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Plaza Cadillac
Leesburg, FL
1,638 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,638 reviews
April 10, 2020
Steve did a superb job with recommending services needed for my CTS. Customer service was excellent. I will continue to bring my car to Plaza Cadillac for repairs and servicing. for my CTS. Customer service was excellent. I will continue to bring my car to Plaza Cadillac for repairs and servicing. More
by DerekDonna Hill
Verified CustomerEmployees Worked With
Steve
Helpful April 09, 2020
Patient assessment and understanding of believed problem with AC vents, and hands on demonstration of correct operational procedures. Thorough and to the point in all areas of support. Customer focused rece with AC vents, and hands on demonstration of correct operational procedures. Thorough and to the point in all areas of support. Customer focused reception and care with quality, on time results. More
by Larry
Employees Worked With
Steve
April 07, 2020
Friendly people that listen to you , they don’t try to sell you stuff unless you need it . I’ll always do business with them sales and service. sell you stuff unless you need it . I’ll always do business with them sales and service. More
by Freddie1260
Employees Worked With
Other Employees :
Russ Bennett, John Giovanetti, John Bach, Ron Lemonovich, Christopher Ballard, DOUG YODER
April 04, 2020
Staff was friendly and efficient. Waiting area was clean and car was returned clean. Very happy with the service can’t wait to lease another car. Very impressed with Cadillac and car was returned clean. Very happy with the service can’t wait to lease another car. Very impressed with Cadillac More
by Graceelectricinc
Employees Worked With
Steve in service
April 02, 2020
Great customer service and staff. Highly recommend patrons to visit local dealership. In the future maybe a purchase of a automobile from this dealership could be in the making! patrons to visit local dealership. In the future maybe a purchase of a automobile from this dealership could be in the making! More
by Lawanda
Employees Worked With
DAVID STONE
April 01, 2020
Service reps great, but I’ve spent over 5,000$ on the same issues, I would never recommend this dealership. It was a huge waste of money and time. Terrible same issues, I would never recommend this dealership. It was a huge waste of money and time. Terrible More
by MICHAEL.POTILLO
Employees Worked With
Service reps
April 01, 2020
The sales people and the manager very very helpful getting my deal done Russ the manager help me finalize my deal Robbie the sales person was excellent explaining everything on the car to meGot my car getting my deal done Russ the manager help me finalize my deal Robbie the sales person was excellent explaining everything on the car to meGot my car ready to same day it was unbelievable thank you Russ and Bobby Tony Prettitore More
by Tony XT5 prett
April 01, 2020
Been very friendly and easy to work withThe service Been very friendly and easy to work with The service rendered has been very good Have enjoyed all transactions to date with the dealership and all w Been very friendly and easy to work with The service rendered has been very good Have enjoyed all transactions to date with the dealership and all workers dealt with More
by Nick
March 31, 2020
The people who work there are very nice, so polite and so patient with all my questions. However, I do wish they had pick and return service like my dealership in northern Illinois. patient with all my questions. However, I do wish they had pick and return service like my dealership in northern Illinois. More
by Sharilackey1943
Employees Worked With
Steven Wiggins 5 stars
March 29, 2020
Enjoyed my buying experience with Plaza Cadillac. Coty my sales person was knowledgeable and easy to deal with. Russ the GM was hands on and delivered on what he promised. I would highly recommend this deale sales person was knowledgeable and easy to deal with. Russ the GM was hands on and delivered on what he promised. I would highly recommend this dealership if you are looking to purchase a Cadillac and want to get great customer service and a great deal !! More
by bkp052261
