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Plaza Cadillac
Leesburg, FL
1,737 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,737 reviews
October 17, 2020
2 oil changes ago- had appt. it took 3 hours! Last oil change- did not vacuum the car. This time- had to buy new tires- 37k miles!! Had new battery put in the day before. 2 1/2 hours later— did not wash o change- did not vacuum the car. This time- had to buy new tires- 37k miles!! Had new battery put in the day before. 2 1/2 hours later— did not wash or vacuum the car!! More
by D1MCDANIEL
Verified CustomerEmployees Worked With
Not Harry’s fault.
October 17, 2020
Steve was excellent, did an excellent service recovery with me! Great customer service! Will be back soon. Finance person worked well with service advisor too. with me! Great customer service! Will be back soon. Finance person worked well with service advisor too. More
by Markellis1975
Employees Worked With
October 16, 2020
Steve has been our service writer for several years. He is always very professional, courteous and helpful. I will continue to have my service done by Plaza mainly because of him. is always very professional, courteous and helpful. I will continue to have my service done by Plaza mainly because of him. More
by ELLISJACKSON6787
Employees Worked With
Only worked with service
October 15, 2020
Excellent dealership. Helpful, efficient and high quality. Colt Cyr was very patient and helpful especially with the high technology in the vehicle. Very pleased with the overall service experience quality. Colt Cyr was very patient and helpful especially with the high technology in the vehicle. Very pleased with the overall service experience More
by chris.thibert
Employees Worked With
Cole Cyr is excellent. Very patient and helpful.
October 10, 2020
Fast service while I waited for my car to be serviced. Price was reasonable. Liked the $10 off coupon and the car wash. Would like to see the service advisors wearing masks Price was reasonable. Liked the $10 off coupon and the car wash. Would like to see the service advisors wearing masks More
by jtumbush
Employees Worked With
Harryu
October 08, 2020
Excellent service always friendly, helpful and accommodating. I would recommend them to friends and family. service is on a timely manner and the waiting area is more than generous with coffee an accommodating. I would recommend them to friends and family. service is on a timely manner and the waiting area is more than generous with coffee and donuts. More
by Marshalynnc
Employees Worked With
Steve in service
October 03, 2020
I made my appointment on Wednesday for Thursday and the service was great. Every one was helpful and efficient and I was very pleased with the service. service was great. Every one was helpful and efficient and I was very pleased with the service. More
by pamijok
October 03, 2020
All aspects of my vehicle purchase were excellent. Rick Jimenez my salesman was very thorough, knowledgeable and took his time explaining everything to me and my wife. Mark Allen in finance was great. Ha Jimenez my salesman was very thorough, knowledgeable and took his time explaining everything to me and my wife. Mark Allen in finance was great. Harry Akarcay in service always takes care of me. Plaza Cadillac is the best More
by Don and Ida Luther
