Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza Cadillac
Leesburg, FL
1,640 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,640 reviews
June 02, 2020
I have been a customer of Plaza Cadillac ever since I moved to The Villages 7 years ago. My positive experiences have made me feel like my next car will be a Cadillac. moved to The Villages 7 years ago. My positive experiences have made me feel like my next car will be a Cadillac. More
by WaltPierce
Verified CustomerEmployees Worked With
Harry Acary
Helpful June 02, 2020
Overall great experience. The entire staff is always pleasant and helpful. Our sales rep Colt was fantastic! He was very knowledgeable and took the time to explain the cars features and did everything t pleasant and helpful. Our sales rep Colt was fantastic! He was very knowledgeable and took the time to explain the cars features and did everything to make sure we were satisfied. More
by M.WILBER
June 02, 2020
Came in to look around, did a test drive, next thing I know I’m buying a car. No pressure and everyone was friendly and down to earth. They all act like they’re having a good day at work! know I’m buying a car. No pressure and everyone was friendly and down to earth. They all act like they’re having a good day at work! More
by donnahoward
Employees Worked With
Other Employees :
Ron Lemonovich, Amanda Head, DAVID STONE
June 01, 2020
Great service service was on time great teamwork always pleasant one going to Plaza Cadillac thank you again HarryI also enjoyed the donuts and coffee pleasant one going to Plaza Cadillac thank you again HarryI also enjoyed the donuts and coffee More
by PATDIANTO
Employees Worked With
Service department
May 31, 2020
Fast, Easy, Courteous Service! Appointment was made online and was easy to get an appointment date/time of my choosing. Service advisor (Steve Wiggins) was knowledgeable, very perso Appointment was made online and was easy to get an appointment date/time of my choosing. Service advisor (Steve Wiggins) was knowledgeable, very personable and understood my problem before I got there after reading my vehicle symptoms in my online appointment information. Steve was great! Explained the actions to be taken to remedy the issue and kept me informed of the progress. Plaza washed my vehicle even though it was raining to remove all the bugs from the vehicle that I collected on a very recent trip back from South Carolina. Outstanding service! More
by jcr500b
Employees Worked With
Steve Wiggins
May 31, 2020
Everyone there is absolutely wonderful Very satisfied would hardly recommend Steve Wiggins goes out of his way to help his clientele So happy that we found this dealership would hardly recommend Steve Wiggins goes out of his way to help his clientele So happy that we found this dealership More
by Mary
Employees Worked With
Steve Wiggins
May 30, 2020
It was a wonderful experience purchasing my ATS. Rick was such a knowledgeable salesperson. He knew the answer to every question I had. I love my car. The professionalism of the entire staff was outsta was such a knowledgeable salesperson. He knew the answer to every question I had. I love my car. The professionalism of the entire staff was outstanding. This car is my third Cadillac and I wii definitely get another one in the future. More
by sassasue
May 26, 2020
Best dealership ever! Mark and Chris went above and beyond to make my dream vehicle a reality. Everything went just as we negotiated. Thanks again. beyond to make my dream vehicle a reality. Everything went just as we negotiated. Thanks again. More
by mickeykesner01
Employees Worked With
May 26, 2020
The dealership does a great job representing the Cadillac name. We were impressed with what the dealership had to offer and so far we are pleased with the friendliness of all at the facility! We hope Plaza name. We were impressed with what the dealership had to offer and so far we are pleased with the friendliness of all at the facility! We hope Plaza will continue on this path! More
by Grim14
Employees Worked With
May 25, 2020
Very Professional, But Not Perfect I brought my '13 ATS there because the transmission was failing. They tried to correct the problem but were unable to without a major and expensive re I brought my '13 ATS there because the transmission was failing. They tried to correct the problem but were unable to without a major and expensive rebuild. Instead, I asked if they could find a transmission at a salvage yard as I no longer wanted to keep the vehicle. They were able to locate one with 37K miles less than were on the vehicle. They installed the unit, completed the repair to my satisfaction, and saved me some money! That should have been the end of the story, but it wasn't. While I was waiting for the repair to be finished, I spoke with a member of the Sales Dept. I indicated what I was looking for, how much I was willing to spend, and provided my contact information. I never heard a thing back from them. Meanwhile, I was able to locate my "dream car" at another dealership ('13 CTS Premium coupe, 65K miles at a great price). Carvana came and took away my ATS. Plaza lost a great chance for a sale... More
by rockinstephen
Employees Worked With
Steve (in Service Dept.)
