Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza Cadillac
Leesburg, FL
1,738 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,738 reviews
May 07, 2025
The salesman was very nice but…. . I wish I had not traded (that’s on me) I miss my old car and really want that same make and model. However the dealership was a nice clean place an . I wish I had not traded (that’s on me) I miss my old car and really want that same make and model. However the dealership was a nice clean place and the people were very nice. More
by kydowdy
Verified Customer
April 26, 2025
This dealership is a small dealership but full service. I have been there a few times and have had a very good experience each time. I would highly recommend them. I have been there a few times and have had a very good experience each time. I would highly recommend them. More
by mstammy1998
April 24, 2025
A small no frills dealership seemingly family like while providing personalized professional service. I felt supported and was listened to in the purchase process. Small but mighty! providing personalized professional service. I felt supported and was listened to in the purchase process. Small but mighty! More
by roselleajarosz
Employees Worked With
April 21, 2025
Overall good experience with the sales process and service dept. Worked with Rick for a couple weeks before I decided to pull the trigger on my new Cadilac XT6. Rick hung in there the whole time and service dept. Worked with Rick for a couple weeks before I decided to pull the trigger on my new Cadilac XT6. Rick hung in there the whole time and was a pleasure to work with. More
by lmarquez1
April 19, 2025
Professional and friendly staff, excellent service department. Patrick was personally involved in assuring that my service concerns were met. department. Patrick was personally involved in assuring that my service concerns were met. More
by JIMBALB
April 14, 2025
was not open to give all information, like the price changed from 32000 to 42000.although very friendly, that is my only problem with them. changed from 32000 to 42000.although very friendly, that is my only problem with them. More
by williamyoung1942
April 06, 2025
The check-in person was wonderful - he put a new battery in my key fob and now it works perfectly again. However - it took over 2 hours for an oil change and tire rotation and car wash - totally unaccept in my key fob and now it works perfectly again. However - it took over 2 hours for an oil change and tire rotation and car wash - totally unacceptable I was not happy!!! More
by PATANDMIKEHOLMES
Employees Worked With
April 04, 2025
Salesman Michael Land was very helpful in the sale of the Lyriq! Mike was enthusiastic and knowledgeable about the EV! He made sure I understood the basics: MyCadillac app download and setup; OnStar setup, a Lyriq! Mike was enthusiastic and knowledgeable about the EV! He made sure I understood the basics: MyCadillac app download and setup; OnStar setup, apple car setup and Google profile setup! Mike has not hassled me about providing a review about his services which is a HUGE plus! My wife purchased a Lincoln two years ago and all the sales guy talked about was receiving a 5 Star rating….jeeze! Plaza Cadillac doesn’t have a pressure buyers as their service is outstanding!! Also, Mark the Finance Manager and Mark the Parts Manager were both outstanding!!! Their knowledge and advice is paying off significantly!!! Thanks again Plaza Cadillac!! I am enjoying the 2024 Lyriq Sport 3!!!! It drives like I am riding on a cloud!!! More
by khjones25
