Piazza Volkswagen of Ardmore

This was the 3rd new car purchased or leased from your dealership by this family in 4 months.My son in-law leased a Passat in Nov.2012, my son a Jetta in Dec. 2012 and I got my CC in Feb.2013. We dealt wi dealership by this family in 4 months.My son in-law leased a Passat in Nov.2012, my son a Jetta in Dec. 2012 and I got my CC in Feb.2013. We dealt with Sue Choi,Lauren Murphy and Steve Mills.We felt that our expectations were exceeded in all aspects of the sale process.I retired as a car salesman a few years ago and the family usually consults with me on their vehicle purchases,the fact that 3 vehicles in 4 months were purchased from your dealership should speak volumns for Volkswagon,your dealership and the above mentioned people.You have an excellent,knowledgable,friendly staff.They come highly recommended by myself and the rest of the family. More

My initial contact with Piazza was with Lauren Murphy, through the dealer's website. She was very helpful regarding both their current and inbound inventory. I appreciated that she was respectful of my through the dealer's website. She was very helpful regarding both their current and inbound inventory. I appreciated that she was respectful of my time and didn't pressure me to "come look at what we have and make a deal" even though it was close to the end of the month. I elected to visit the dealership to view a car that was close to what my son wanted. Sue Choi allowed my son to take a test drive that bordered on a road trip, allowing him to drive the car on a variety of roads. Sue was knowledgeable about the car and its features and was able to answer my son's questions. We elected to make an offer on the car and Sue met our price. The car was delivered the next day, and the only issue we needed to address was to update the inspection sticker, which the dealership readily agreed to do. The only complaint in the whole process was with VW Credit. Since VW Credit had sent the approval to a different dealer (at my request), the application process had to be redone. This has nothing to do with Piazza, but I would suggest that VW Credit issue and approval to the customer, and the customer should be free to take that approval to any dealer. More

The Check Engine Light came on and the problem was fixed the next day with no cost. I got a ride home and everybody is very friendly all the time. the next day with no cost. I got a ride home and everybody is very friendly all the time. More

Danit was amazing. I was relocating to Philladelphia and Danit faciltated everything prior to my move to Philadelphia, all I had to do is pick up the car. The service was amazing. Thank you Danit and Piazza Danit faciltated everything prior to my move to Philadelphia, all I had to do is pick up the car. The service was amazing. Thank you Danit and Piazza. More

Excellent service, my battery died and they replaced it same day, on a Saturday. The inspection was due and they did that too so I didn't have to return for a second time. Very friendly and efficient, we same day, on a Saturday. The inspection was due and they did that too so I didn't have to return for a second time. Very friendly and efficient, went out of their way for me. More

Before I set out to buy a car I was very apprehensive because of all the bad experiences people have had with sales consultants. To my surprise those fears vanished when I was introduced to Mr. Bob Vos. because of all the bad experiences people have had with sales consultants. To my surprise those fears vanished when I was introduced to Mr. Bob Vos. He was very pleasant, patient ,efficient , answered all my questions and above all I never felt pressured. I really appreciated the time he took in explaining all the technical features which were new to me in the VW Jetta SEL. In fact everyone that I spoke to was very friendly and efficient and I would certainly recommend this dealership. Thanks again to you Bob and to all for the great service! More

Mel was great from the very start. He was a pleasure to work with and took care of every request I made. He was on top of every detail and made the purchase of the car a pleasure. He took time to explain work with and took care of every request I made. He was on top of every detail and made the purchase of the car a pleasure. He took time to explain every detail of the car. I will certainly work with Mel again More

My visit to the dealership was a fantastic experience. My sales manager Sue Choi was very friendly and related well to what I was looking for. She also showed great interest in things I enjoyed beyond ju My sales manager Sue Choi was very friendly and related well to what I was looking for. She also showed great interest in things I enjoyed beyond just looking for a car which was very good to make the visit easy going. Sue also showed excellent knowledge of the Passat I purchased and fully covered every detail and option in the car. The test drive was a very good expereince to get a feel for the handling of the car. Everyone in the dealership was very pleasant as well and worked well as a team to help Sue and I work out a deal on the new Passat. The service center looked very professional and everyone was very pleasant there as well and I look forward to bringing the car in for the 1st checkup. Overall this was by far the best experience I had in getting a new car and am very pleased with the dealership as well as my sales manager Sue Choi. More

Great service. Everything was taken care of quickly and I felt that they were really willing to work with us to find a car that fit out budget felt that they were really willing to work with us to find a car that fit out budget More

Leased 2013 VW CC. Worked with Danit Klovsky and her manager. In overall, great people and great experience. Was able to pick up the color I like within the same day. Smooth transaction! Thanks to them. manager. In overall, great people and great experience. Was able to pick up the color I like within the same day. Smooth transaction! Thanks to them. More