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Penske Toyota

Downey, CA

4.8
1,493 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,493 Reviews of Penske Toyota

November 27, 2021

Linh was fast In preparing our papers for us to sign. He and his assistant were able to orient us regarding the features of the car. More

by Junji
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Report | Print
Nov 29, 2021 -

Penske Toyota responded

Hi, Junji! Penske Toyota of Downey appreciates the 5-stars and feedback. The team is glad your experience was fast. We look forward to future visits. Safe travels.

November 20, 2021

Albert araUZ , is attentive and a professional agent. excellence in my experience . Will be back & reccomend More

by izabeLLa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert araUZ
Report | Print
Nov 20, 2021 -

Penske Toyota responded

izabeLLa, we thank you for sharing your wonderful review of us here at Penske Toyota of Downey. We are happy to read that you had an excellent experience here. We strive to provide the best service possible. We value your business and thank you for being a loyal customer.

November 19, 2021

They always do a good job when i go there and have been honest with me More

by Dtran90247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas arthur
Report | Print
Nov 19, 2021 -

Penske Toyota responded

Thank you for taking the time to leave your review. We are always honest and professional. Our main goal is 100% customer satisfaction when you visit us at Penske Toyota of Downey. We truly appreciate your business.

November 14, 2021

Excellent customer service and very professional and friendly staff. I would go back and purchase a second car there. More

by Satisfied&Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Assistant
Report | Print
Nov 15, 2021 -

Penske Toyota responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again for years to come at Penske Toyota of Downey.

November 13, 2021

Even. without appt. My care got serviced and completed at time promised. Thomas was knowledgeable and answered all my questions. More

by Tommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas, Jose
Report | Print
Nov 15, 2021 -

Penske Toyota responded

This is wonderful to see, Tommy! We are pleased to learn your vehicle was serviced in a reasonable and timely manner. We hope you will continue to choose Penske Toyota of Downey for any future automotive needs.

November 12, 2021

I only deal with Thomas Arthur when I take my car for service. I get good service from Thomas Arthur. More

by marialeo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Nov 13, 2021 -

Penske Toyota responded

Maria, thank you for sharing your wonderful review of our Service Team here at Penske Toyota of Downey. We strive to provide the best service possible for our customers in a timely matter.

November 11, 2021

All the staff were very professional I was treated with a lot respect and professionalism More

by jorgemacedonio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Arauz
Report | Print
Nov 11, 2021 -

Penske Toyota responded

Jorge, thank you for sharing your wonderful review of us here at Penske Toyota of Downey. We are so pleased to read that you had a fantastic experience here.

Nov 12, 2021 -

jorgemacedonio responded

Very good service

November 11, 2021

Richard Tee was always helpful & trustworthy. Inspection is thorough. Rates are decent. Check in Wait time is better with an appointment. More

by enzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
Nov 11, 2021 -

Penske Toyota responded

Hi Enzo, Thank you for your positive review. We are thrilled you had a helpful, professional, quality service experience with our team, We are looking forward to your next visit with us here at Penske Toyota of Downey.

November 11, 2021

Fast and efficient. The employees are all very courteous. Always a pleasant experience. Thank you More

by ceballos_n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
Report | Print
Nov 12, 2021 -

Penske Toyota responded

Thank you for sharing your wonderful review of us here at Penske Toyota of Downey. We strive to provide the best service possible for our customers. We appreciate and value your business.

November 11, 2021

Excellent service. Answered all my questions. Fair and affordable pricing. Quick service with minimal wait. More

by cruelbr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rigoberto Avila
Report | Print
Nov 12, 2021 -

Penske Toyota responded

Thank you for sharing your review with us and we are happy to know your service visit went well and our Service Team took excellent care of you. We appreciate you and thank you for doing business with Penske Toyota of Downey.

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