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Penske Toyota

Downey, CA

4.8
1,493 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,493 Reviews of Penske Toyota

December 16, 2021

The service was great. I had my tire done quickly. My car was ready in less than 1 hour. I highly recommend this dealership. More

by Tsaiandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Dec 16, 2021 -

Penske Toyota responded

Thank you for choosing Penske Toyota of Downey! It is great to know our Service Department was able to repair your tire quickly and efficiently! Please come back and see us for any future automotive needs.

December 13, 2021

Very good on every thing and time wise , they have good customer service and call care More

by Sleal46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy velasco, Sean Weaver
Dec 14, 2021 -

Penske Toyota responded

Thank you for your positive review. We always strive to provide personable and excellent customer service. Take care!

December 11, 2021

Everyone was very friendly and professional. Was recommended by a friend. Was able to buy a car in approx two hrs. More

by Cmsbee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam, Vu Trang
Dec 12, 2021 -

Penske Toyota responded

We are so pleased to read that our Sales Team took amazing care of you here at Penske Toyota of Downey. We strive to provide the best service possible for our customers. We appreciate your business and hope you love your new vehicle.

December 09, 2021

We had an appointment set up before we arrived, but all the staff was ready and eager to assist if we had just walked in. This was our first new car because we were scared of the dealership experience, but More

by Tillman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lihn Lam
Dec 09, 2021 -

Penske Toyota responded

Tillman, we truly appreciate and value your business here at Penske Toyota of Downey. We are so pleased to read that our Sales Team took incredible care of you. We value your business. We hope you love your new vehicle.

December 08, 2021

Very friendly,efficient staff. I like bringing my car here. Always greet me with a smile. Thank you. More

by jose.a.argueta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Arauz
Dec 08, 2021 -

Penske Toyota responded

Thank you for the feedback on our staff and we look forward to seeing you next time at Penske Toyota of Downey.

December 04, 2021

El mejor servicio, Alex muy profesional y cortes ..contestando todas las preguntas q tenemos, yo le pongo un 100 al profesionalismo More

by MIRKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 04, 2021 -

MIRKA responded

💯

Dec 05, 2021 -

Penske Toyota responded

Mirka, thank you so much for your positive feedback! At Penske Toyota of Downey, our staff always strives to provide professional and efficient service when you come in for a visit. Penske Toyota of Downey looks forward to assisting you in the future with any of your auto needs!

December 04, 2021

It was a good experience, I appreciate Dan who waited for us when we were running late and Sergio as well for helping us out. Go talk to these guys if your in the market for a new car. More

by Luis Campos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, and Sergio
Dec 05, 2021 -

Penske Toyota responded

Thank you for your positive feedback, Luis! Our team at Penske Toyota of Downey is always happy to help.

December 04, 2021

fails to provide the best customer service always enjoys a little small talk. Which is something to get to often. He also advised me in my recalls that my Corolla had issues with the battery. Penske Toyota More

by Bonilla85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez , Sean Weaver, Jennifer Norsworthy
Dec 04, 2021 -

Penske Toyota responded

Thank you for your choice in Penske Toyota of Downey for your service needs. We're delighted to have helped you out, and we look forward to the next time we can assist again in the future.

December 01, 2021

Very professional, helpful - kept us updated on the status of the car and total price of the service More

by Sofia.fitzgerakd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Dec 01, 2021 -

Penske Toyota responded

Thank you for your feedback! We hope we can earn that 5th star during your next visit! Have a wonderful day!

November 29, 2021

Jesus and tony were really helpful people they helped us with so much and they were really great!!! Thank you for all your help there was another gentlemen that helped as well but I totally forgot what his More

by nataliearevalo613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
Nov 30, 2021 -

Penske Toyota responded

Thank you for choosing Penske Toyota of Downey, Natalie! It is a pleasure to learn our Sales Team provided you with an excellent first time car-buying experience. Please do not hesitate to contact us if we can be of further assistance.

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