
Penske Toyota
Downey, CA
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1,661 Reviews of Penske Toyota
Excellent service. Needs to be more friendly. Some workers very helpful. Check about the time costumers spend for service. Needs to be more friendly. Some workers very helpful. Check about the time costumers spend for service. More
Nancy Velasco in the service department, made my experience a very nice one. She went above and beyond by making sure that she followed up with me with the status and finally getting the issue resol experience a very nice one. She went above and beyond by making sure that she followed up with me with the status and finally getting the issue resolved with my vehicle. I have gained confidence that my vehicle is in good hands when she is overseeing it. In my opinion, she has outstanding customer service skills and is a great asset to the department. Thank you Nancy for everything you did, you are very much appreciated. More
Esteban helped me with amazing customer service. He was very knowledgeable and answered all of my questions. I was impressed with his patience and excellent customer service. He was very knowledgeable and answered all of my questions. I was impressed with his patience and excellent customer service. More
Vehicle is exactly what I wanted. Sales walked me through all operations of vehicle, including setting up smart phone app. Finance was thorough and fast. The best car buying experi Sales walked me through all operations of vehicle, including setting up smart phone app. Finance was thorough and fast. The best car buying experience I’ve had. More
Great service everyone is always helpful specially Alex. He always goes above and expectations also the mechanics are very knowledgeable and helpful. He always goes above and expectations also the mechanics are very knowledgeable and helpful. More