Back

Penske Toyota

Downey, CA

4.8
1,493 Reviews

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,493 Reviews of Penske Toyota

January 01, 2022

This is our second car from this dealership and Linh has helped us both times. He is well versed in the product he sells and always goes above and beyond in making the experience a pleasure. More

by jjyoung909
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Jan 02, 2022 -

Penske Toyota responded

Thank you for letting us know about another positive sales experience! Our Sales Team at Penske Toyota of Downey always aims to provide quality and professional support to assist with the car-buying process. Please don't hesitate to reach out to Penske Toyota of Downey for any future auto needs, and enjoy the new car!

December 30, 2021

I needed my vehicle to be looked at urgently because I had one of my dashboard lights come on. Fortunately I was able to be helped out the same day. The employees at PENSKE Toyota were friendly and very h More

by Mr. Deleon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Huerta Zacarias, Sean Weaver, Jennifer Norsworthy
Dec 30, 2021 -

Mr. Deleon responded

Thank you.

Dec 30, 2021 -

Penske Toyota responded

Hi there, We are happy to hear that our Service Department could get you back on the road in a timely manner. Thank you for choosing Penske Toyota of Downey and know that you are always welcome here.

December 29, 2021

I took my car for an oil change and was assisted by Ivan Vargas. He provided excellent service. He is very friendly and knowledgeable on the services that are need for my vehicle. I did not wait long for my More

by Brittanymavelar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Vargas
Dec 29, 2021 -

Penske Toyota responded

Hello, We are happy to know that you received excellent service and that our team was friendly and knowledgeable. At Penske Toyota of Downey we appreciate your recommendation and we look forward to seeing you again.

December 29, 2021

Jesus was awesome since the beginning. I will recommend this dealer to close friends and family More

by Anna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus, Dan and Israel
Dec 30, 2021 -

Penske Toyota responded

Thank you for the 5-stars and kind words, Anna! We look forward to more awesome visits.

December 27, 2021

Very courteous and they do explain in detail what your vehicle needs. I was just surprised that they didn’t wash my van but other then that they have great customer service. More

by pedrozaestela
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant
Dec 27, 2021 -

Penske Toyota responded

Hello, We strive to ensure that we keep our customers updated and informed, so we are happy to know about your recent experience. We take on board your feedback about washing your vehicle. Thank you for choosing Penske Toyota of Downey and know that we are always here should you need us.

December 27, 2021

Everyone was extremely professional and helpful. I had a great experience shopping for my new car. More

by ibec.diaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Deleon
Dec 28, 2021 -

Penske Toyota responded

Hello, We are pleased that you found our team to be extremely professional and helpful whilst working with you. Enjoy your purchase and we appreciate your business. Thank you for choosing Penske Toyota of Downey and we hope to continue to assist with all of your future automotive needs.

December 25, 2021

Very nice and informative experience at the dealership It just took a little longer than we expected More

by Agustin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lara, Vu and Alex
Dec 26, 2021 -

Penske Toyota responded

Thank you for taking the time to leave us a great review, Agustin! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

December 24, 2021

I knew the car I wanted and called several dealerships. Penske had one and was very helpful in giving me a good deal and in taking care of all the paperwork, etc. so that I could drive out with the car I More

by lbooherjr
Recommend Dealer
Yes
Employees Worked With
Oscar (salesman), the guy at the sales desk, and the accountant that took care of the paperwork.
Dec 24, 2021 -

Penske Toyota responded

Thank you for your positive feedback! It is indeed the goal of our Sales Team at Penske Toyota of Downey to provide professional and quality support to assist with the car-buying experience. Glad we were able to help you find the car you wanted, so reach out to Penske Toyota of Downey if you ever need any auto-related needs in the future!

December 23, 2021

Service is great! Although the time they take is too long specially if you have an appointment why would it take more than two hours? Everything else is great! More

by chivabro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Dec 25, 2021 -

Penske Toyota responded

Hello, I appreciate you taking the time to share your overall great feedback regarding your recent visit here at Penske Toyota of Downey and would like the opportunity to discuss any wait experienced. Can you please send your contact information to me at eswanenburg@socalpenske.com? I look forward to hearing from you. Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

December 17, 2021

Great people excellent services good experience I recommending Penske Toyota of Downey and you should take your car service always with them More

by Zaida Milagreros Medina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ceaser Arzate , Sean Weaver, Jennifer Norsworthy
Dec 17, 2021 -

Penske Toyota responded

We strive for excellent reviews like yours, which is always our goal. Thank you for taking the time out of your busy day to recognize us at Penske Toyota of Downey.

...
96
...