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Penske Toyota

Downey, CA

4.8
1,493 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,493 Reviews of Penske Toyota

January 08, 2022

My experience in service department was great. Iven Vargas was very nice and knowledgeable. Nice More

by mar villa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iven Vargas
Report | Print
Jan 08, 2022 -

mar villa responded

Great service

Jan 08, 2022 -

Penske Toyota responded

Mar, your review made us smile. We love hearing that our employees are going above and beyond for our customers & delivering reliable service. Until we see you next again at Penske Toyota of Downey, we will be sure to keep up our timely services and courteousness.

January 07, 2022

Because they are so good and honest very friendly and explain everything clearly..especially the salesman Ruben Bustamante 👍 More

by rodehernandez3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Norsworthy
Report | Print
Jan 07, 2022 -

rodehernandez3 responded

My email address is rodehernandez3@gmail.com

Jan 07, 2022 -

Penske Toyota responded

Hi there, We are happy that you found our team to be honest and friendly and we hope that you enjoy your purchase. Thank you for choosing Penske Toyota of Downey and we look forward to working with you again.

January 05, 2022

Best service team in town - always friendly , and informative! Would r recommend Penske Toyota of Downey to all my family and friends More

by Katliepman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jan 05, 2022 -

Penske Toyota responded

Thank you for the 5-stars, Katlie! We look forward to seeing you back at Penske Toyota of Downey.

January 05, 2022

Great service when you have a scheduled appointment you’re in and out would you go back for service More

by Rnraway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the service writers name but he was good
Report | Print
Jan 06, 2022 -

Penske Toyota responded

Thank you for your positive feedback for our Service Department! Our team at Penske Toyota of Downey is always here to assist with any future automotive needs.

January 05, 2022

Awesome service as always at Penske Toyota of Downey ! I wouldn’t go anywhere else! Eddie and the team are the .best More

by Katliepman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jan 05, 2022 -

Penske Toyota responded

Penske Toyota of Downey appreciates the 5-stars and feedback. The team is glad you have always had awesome service. We look forward to future visits.

January 04, 2022

Referred to Linh Lam from a friend. He is honest, informative & professional! Made my new car experience easy. Highly recommend Linh @ Penske Toyota of Downey! More

by atlantajustin1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Report | Print
Jan 05, 2022 -

Penske Toyota responded

Penske Toyota of Downey appreciates the 5-stars and feedback. The team is glad your experience was informative and professional. We look forward to future visits.

January 04, 2022

Buen servicio. Amavilidad. Limpio. Muy atentos. Me ablan en mi idioma. Muy rapido. Muy profecionales. More

by gustavo27mm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jan 04, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review, Gustavo! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

January 03, 2022

Excellent service Jerry is great, he is friendly and very professional, he knows what he's doing More

by ggspaceflyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
Jan 04, 2022 -

Penske Toyota responded

We strive for excellent reviews like yours, which is always our goal. Thank you for taking the time out of your busy day to recognize us at Penske Toyota of Downey.

January 02, 2022

Nice people very helpful they have the knowledge and willingness to help treat customers whit respect thank you very much. More

by Cesareo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
Jan 03, 2022 -

Penske Toyota responded

We strive to ensure all of our guests are treated with respect and kindness and are thrilled your experience with our team reflects that. Thank you for taking the time to share your excellent feedback, Cesareo. We look forward to welcoming you back to Penske Toyota of Downey again next time. Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

January 01, 2022

Love this dealership! Service department is the best! Very clean and well managed, always the best customer service More

by Brokerjeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iven Vargas
Report | Print
Jan 02, 2022 -

Penske Toyota responded

Your positive feedback and kind words are greatly appreciated! Our Service Department at Penske Toyota of Downey knows how important maintenance is, so we always aim to provide the best service to assist with any of your auto needs. Penske Toyota of Downey looks forward to helping you in the future!

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