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Penske Toyota

Downey, CA

4.8
1,661 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,661 Reviews of Penske Toyota

May 26, 2022

Great place to do businesses I love it I recommend it to every Toyota owners More

by Adeluca6186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben, Sean Weaver, Jennifer Norsworthy
Report | Print
May 26, 2022 -

Adeluca6186 responded

Great place to do businesses

May 25, 2022

Like they have always done. ..excellent service! I've never experienced a problem with this Dealership. More

by gwenmb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Vasquez and Richard Tee
Report | Print
May 26, 2022 -

Penske Toyota responded

We appreciate your input. We are glad to learn that you are consistently impressed with our service. Thank you so much for being one of our valued guests, and we look forward to your next visit at Penske Toyota of Downey!

May 25, 2022

My car stayed wet after a car wash. They turn off the machine at last moment! More

by jossie_alicea1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
Report | Print
May 26, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us with your feedback. We appreciate your business and hope to see you again! Have a great day and stay safe!

May 25, 2022

Good service appointment time was kept Got car back in a timely man Would recommend location More

by Rnraway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy’s my service writer always has been
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May 26, 2022 -

Penske Toyota responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Penske Toyota of Downey as your first choice for your servicing.

May 23, 2022

Always very attentive! Thank you for the warm service, always feel welcomed here. I appreciate that the guy at the counter, think his name is Samuel Aguilar . Gave me optio More

by Arlen Miramontes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Aguilar
Report | Print
May 25, 2022 -

Penske Toyota responded

Hi Arlen, At Penske Toyota of Downey, we appreciate your kind words and return business. Please know that we are always here should you need us.

May 22, 2022

This is the most professional and reliable Toyota dealership in SoCal. It is efficiently managed with honesty & integrity at its core. I highly recommend for a positive dealer experience in all ways. More

by cabeauB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lihn Lam
Report | Print
May 23, 2022 -

Penske Toyota responded

Hello, Thank you for your recommendation we appreciate your kind words. At Penske Toyota of Downey, we appreciate your business and we look forward to your next visit.

May 22, 2022

Excellent, Patient, clear dealers. Assist step by step with clear and through instructions and suggestions More

by CL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina, Dan
Report | Print
May 23, 2022 -

Penske Toyota responded

Thank you for your five-star review. We appreciate your business here at Penske Toyota of Downey and look forward to welcoming you back for any future needs.

May 22, 2022

Alex, is awesome. He is very knowledgeable and is able to explain in a form that I can understand when dealing with car problems. He is trustworthy. More

by Aby Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
May 23, 2022 -

Penske Toyota responded

Thank you for the great review and five stars, Aby! We are thrilled to learn that you enjoyed awesome service during your most recent experience with us here at Penske Toyota of Downey. We appreciate your business and look forward to seeing you back again next time.

May 21, 2022

Vey nice people liked the customer service I received today would recommend to my family More

by Kristinam1802
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luciano
Report | Print
May 21, 2022 -

Penske Toyota responded

We strive to provide top-tier service to all of our customers and we're glad you experienced that. We look forward to seeing you back again in the future!

May 21, 2022

I’m happy the the service I received and the waiting time was excellent they provide me with free car wash More

by Juanperez9568
Customer Service
Recommend Dealer
Yes
Employees Worked With
Diego Ferrer
Report | Print
May 22, 2022 -

Penske Toyota responded

Juan, thank you for your positive review. We are happy to learn our Service Team provided a positive experience. We look forward to welcoming you back to Penske Toyota of Downey for any future needs.

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