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Penske Toyota

Downey, CA

4.8
1,493 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,493 Reviews of Penske Toyota

January 31, 2022

It is a place where you leave happy with the costumer service they give you More

by Florencio.Sanchez2727
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Ontivero, Sean Weaver, Jennifer Norsworthy
Feb 02, 2022 -

Penske Toyota responded

Hi there, It means a lot to us to know that you left our team feeling happy. Thank you for choosing Penske Toyota of Downey and please know that you are always welcome here.

January 28, 2022

Very quick response from the moment I arrived. Professional and friendly all around. Very happy with advice and discounts👍🙏 More

by H_gom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Velasco
Feb 01, 2022 -

Penske Toyota responded

Hi there, It is nice that our team could assist you in a timely manner. Thank you for choosing Penske Toyota of Downey and we look forward to seeing you again.

January 26, 2022

Service people were very cordial and helpful and I got my car back within a reasonable time. The waiting area was very comfortable. More

by grandmamargo90660
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Ferrer
Jan 27, 2022 -

grandmamargo90660 responded

Same as above

Feb 01, 2022 -

Penske Toyota responded

Thank you for choosing Penske Toyota of Downey. We are happy to know that you enjoyed a cordial, helpful, and accommodating experience. Let us know if there is anything else we can help you with. Until next time.

January 26, 2022

Great service as usual, I would not go anywhere else! Service department is on top of everything and always lets you know if anything is needed for your vehicle. They aren’t pushing and are also always More

by Leigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila Vasquez
Feb 01, 2022 -

Penske Toyota responded

Hi Leigh, We appreciate your kind words and at Penske Toyota of Downey please know that you are always welcome.

January 25, 2022

Great honest service, Best place to go for any of your Toyota needs. Thank you Sheila! I don’t go anywhere else! More

by Leigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila Vasquez
Jan 25, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review, Leigh! It was a pleasure to work with you, and we look forward to your next visit.

January 25, 2022

Super great customer service great deal and honesty but most important to me is communication and I certainly got it More

by cruz9294
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh
Jan 26, 2022 -

Penske Toyota responded

Hi there, We are happy that your experience with our team was great and communicative. Thank you for choosing Penske Toyota of Downey and know that we are always here should you need us.

January 24, 2022

When I take my car for maintenance, I have my friend Thomas he is very honest he takes care of the problem right away he always tell me about the deals that are having at the dealership More

by melaramanuel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Jan 24, 2022 -

Penske Toyota responded

Hi- We truly appreciate you taking the time to write such a nice review, and trusting us at Penske Toyota of Downey to take great care of your vehicle. We'll make sure you always get treated to top-notch service every time you visit.

January 24, 2022

Make your appointment with Jerry Guzman, he is professional and very friendly. Their team of mechanics got the job done quick even with the shortage of staff. Jerry explained and offered me packag More

by Charlie1441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Guzman
Jan 25, 2022 -

Penske Toyota responded

Charlie, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

January 23, 2022

We had a good experience with Penske Toyota and our salesperson, Rick Burgess. I have done business with him for 20 years. and have always had good service. More

by fred.1944
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Burgess
Jan 24, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review, Fred! It was a pleasure to work with you, and we look forward to your next visit.

January 20, 2022

Excelente customer service. Excelente information about the car that we bought. I will recommend Downey Penske Toyota More

by Ivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria
Jan 20, 2022 -

Penske Toyota responded

Ivan- I will make sure to pass this review along. Thank you for taking the time to share your positive feedback and give us 5-stars here at Penske Toyota of Downey. Come back and visit us any time, we will be glad to assist, as always!

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