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Penske Toyota

Downey, CA

4.8
1,661 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,661 Reviews of Penske Toyota

June 08, 2022

So far so good when we brought our Car to Penske Toyota of Downey ( Alex Ramirez ) Assistant Service Manager is very accommodating person . We really appreciated . Thank you for fixing our Highlander. More

by Eppie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Report | Print
Jun 11, 2022 -

Penske Toyota responded

Your star rating is truly appreciated. Thank you for choosing to do business with Penske Toyota.

Jun 13, 2022 -

Penske Toyota responded

Your star rating is truly appreciated. Thank you for choosing to do business with Penske Toyota.

Jun 13, 2022 -

Penske Toyota responded

Your star rating is truly appreciated. Thank you for choosing to do business with Penske Toyota.

Jun 17, 2022 -

Penske Toyota responded

Your star rating is truly appreciated. Thank you for choosing to do business with Penske Toyota.

June 06, 2022

Great people, always making sure we are satisfied with anything. Dealership is awesome to get a new car More

by rudysegura99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Jun 07, 2022 -

Penske Toyota responded

Rudy, thank you for the great review. We at Penske Toyota appreciate your business and hope to see you back for any future needs.

June 05, 2022

Every time I go in for service I’m treated with respect and excellent service More

by Jcor2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Jun 07, 2022 -

Penske Toyota responded

Hello and thank you for choosing Penske Toyota. We are happy to know that our Service Team always offers you a great service experience. We appreciate your continued business and feedback.

June 05, 2022

Every time I go in for service I’m always treated with respect and excellent setvice More

by Jcor2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Jun 07, 2022 -

Penske Toyota responded

Hi and thank you for taking the time to leave feedback regarding your experience with our Service Team at Penske Toyota. Thanks again for your business.

June 04, 2022

El trato de sus empleados fue muy profesional y muy eficiente , nos prometieron algo y lo cumplieron hasta el Final del proceso de la compra More

by rosaromo16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Omar Flores
Report | Print
Jun 05, 2022 -

Penske Toyota responded

Thank you for your five-star review. We are happy to learn you had a positive experience working with our Sales Team. Congratulations on your new vehicle. Come back and visit us again soon at Penske Toyota.

June 04, 2022

My service guy DIEGO was very professional and he gave a fast and great service. THANKS DIEGO!!!!! More

by mpriscillab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DIEGO
Report | Print
Jun 06, 2022 -

Penske Toyota responded

Hi and thank you for choosing Penske Toyota for your automotive needs. We're pleased to know that our Service Team offered professional and efficient service. Your business and feedback is truly important to us.

June 03, 2022

This dealership is close to my home. Scheduling an appointment was easy. My first maintenance service was done in 1 1/2 hours. Customer service was good More

by Ireneflores
Recommend Dealer
Yes
Employees Worked With
I don’t know their names
Report | Print
Jun 03, 2022 -

Penske Toyota responded

Thank you for doing business with us. Your five-star review is greatly appreciated.

June 02, 2022

Good employees and staff. They explain everything. The experience was good. I recommend it for sure. More

by maciasmigue91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Report | Print
Jun 03, 2022 -

Penske Toyota responded

Thank you so much for doing business with us. Your four-star review is truly appreciated.

June 01, 2022

Excellent service, Done in an exact time it was promise, Service Representive could not ask for more. More

by Rfbecky35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Jun 01, 2022 -

Penske Toyota responded

Hello! Thank you for choosing Penske Toyota of Downey for your service needs. We are pleased to know that our Service Team was able to complete the work within the quoted time. Please let us know if there is anything else we can do for you.

June 01, 2022

Diego was the person who helped out when I got to the dealership. Very kind and friendly. Easy to speak to and was able to break down every for me and took the time to explain to me step by step what the More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Ferrero
Report | Print
Jun 03, 2022 -

Penske Toyota responded

Hello Steph, Our Service-Team is glad to read that you had a great experience here at Penske Toyota of Downey. We are grateful to you for leaving this thoughtful feedback here on DealerRater. We appreciate you as a customer and are here for any future needs.

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