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Penske Toyota

Downey, CA

4.8
1,493 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,493 Reviews of Penske Toyota

March 16, 2022

Thomas Arthur, Asst Svc Mgr was amazing! He was helpful, patient, pleasant to work with. More

by carr605
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Mar 17, 2022 -

Penske Toyota responded

Penske Toyota of Downey appreciates the 5-stars and feedback. We look forward to more amazing visits.

March 15, 2022

The individual that assisted me was very cheerful and made the experience at the dealership welcoming. More

by lososos.rr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cant remember who assisted me
Report | Print
Mar 16, 2022 -

Penske Toyota responded

Hi there, Thanks for letting us know about your cheerful and welcoming experience. At Penske Toyota of Downey, we appreciate your business and look forward to seeing you again.

March 14, 2022

Great service, great people! Everyone is very helpful my experience was great!! Thank you! Y More

by Mariafigueroa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Flores
Report | Print
Mar 14, 2022 -

Penske Toyota responded

We strive for excellent reviews like yours, which is always our goal. Thank you for taking the time out of your busy day to recognize us at Penske Toyota of Downey.

March 11, 2022

If you every want a good sales person ask for Mr, Rick Burgess. This man will help you out to the fullest. More

by Ivemason444com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Burgess
Report | Print
Mar 11, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

March 09, 2022

It was very easy and the home delivery was absolutely great. Customer service was outstanding More

by catherineasoau
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Lihn Lam
Report | Print
Mar 09, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review, Catherine! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

March 07, 2022

Thomas always take good care of us he is a profesional and very helpful on everything we need More

by Pedro v. Frias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Mar 07, 2022 -

Penske Toyota responded

Hello Pedro! We appreciate your business with Penske Toyota of Downey and we are pleased that you always receive great customer service. Thank you for sharing your feedback.

March 07, 2022

I found all employees very attentive courteous and also very helpful. They all were willing to help and payed attention to my needs. More

by fcampossports
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Guzman and Juan Rodriguez
Report | Print
Mar 07, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

March 06, 2022

Service advisor was able to help me with future services i would need in the future More

by Tambor333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney
Report | Print
Mar 06, 2022 -

Tambor333 responded

Thank you

Mar 06, 2022 -

Penske Toyota responded

Hi there, We are pleased that our team could assist you. Thank you for choosing Penske Toyota of Downey and we look forward to working with you again.

March 06, 2022

You guys are awesome 👌 the costumers service and I feel so good 👍 thanks for helping us More

by geovannymelara223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Potter , Sean Weaver, Jennifer Norsworthy
Report | Print
Mar 06, 2022 -

Penske Toyota responded

Hello, Your kind words mean a lot to us and we appreciate your business. Thank you for choosing Penske Toyota of Downey and please know that we are always here for you.

March 05, 2022

Best car buying experience ever! Just bought our 5th car from there, and will get our next there too! More

by Tsaatzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Report | Print
Mar 06, 2022 -

Penske Toyota responded

Thank you for your positive feedback! Our Sales Team at Penske Toyota of Downey is happy to hear we provided you with your best car-buying experience ever with our quality and professional service. Your continued support is greatly appreciated, so reach out to Penske Toyota of Downey for any future auto needs. Enjoy the new car!

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