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Penske Toyota

Downey, CA

4.8
1,493 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,493 Reviews of Penske Toyota

February 28, 2022

The service was great. The time waiting was very long. The assistant service manager was excellent and very professional. Thank you for your services and I can recommend th More

by cecymonte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Huerta-Zacarías
Mar 01, 2022 -

Penske Toyota responded

Penske Toyota of Downey appreciates the 5-stars and feedback. The team is glad your service experience was great, and we hope to see you back for more excellent visits. Safe travels on the road ahead!

February 28, 2022

Hey take too much time bath is ok thanks for your help and service I love May Toyota More

by (323) 473-2847
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Mar 01, 2022 -

Penske Toyota responded

Thank you for the great review! We are happy to know that you had a positive experience with us, and if there is anything else we can do for you, please let us know at Penske Toyota of Downey.

February 27, 2022

Great service delivered by Jerry Guzman. He was attentive and friendly. My vehicle was ready when promised. More

by winson.gin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Guzman
Feb 28, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review, Winson! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

February 26, 2022

Awesome team of workers! !! I will definitely bring my car here for service! Very professional, they are easy to work with. More

by Kmatsheslin@gmail.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Roberts Iven Vargas
Feb 26, 2022 -

Penske Toyota responded

Hello, Thank you for your kind words and at Penske Toyota of Downey, we look forward to working together again.

February 26, 2022

Everyone is kind and helpful. The minute that you get there , after their nice greeting, they try to help you and answer any concerns that you may have More

by RAV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Guzman
Feb 27, 2022 -

Penske Toyota responded

Penske Toyota of Downey appreciates the 5-stars and feedback. The team is glad your experience was kind and helpful, and we look forward to seeing you back for future visits. Safe travels on the road ahead!

February 26, 2022

A salesperson Alex Ramirez was a lot of help and good information he helped me out on everything I need it More

by Juanrodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Feb 27, 2022 -

Penske Toyota responded

Hi, Juan! Thank you for the 5-stars and kind words. Our Sales Team is delighted your experience with us was helpful and informative. We hope to see you back at Penske Toyota of Downey for more great visits. Safe travels!

February 25, 2022

My experience with Toyota Penske was exceptional from start to finish. Ruben Bustamante was my sales person. He was amazing. Excellent customer service. Very professional. Full of positive energy. More

by angelaflynt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustamante
Feb 26, 2022 -

Penske Toyota responded

Thank you for your positive feedback! Our Sales Team at Penske Toyota of Downey knows how important the car-buying process is, so we always aim to provide professional and exceptional service and support to assist. Glad we provided an amazing experience, so reach out to Penske Toyota of Downey for any future auto needs. Enjoy your new vehicle!

February 25, 2022

This was my first time visiting Penske, and I must say I was very impressed I was able to get Sunday appt they took the car as soon as I pulled in the best part ever it took them under a hour to do my oil More

by cdmoore133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Feb 25, 2022 -

Penske Toyota responded

Hi- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear you're satisfied with the high level of customer service you received with our Service Team, and with your repairs. We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future at Penske Toyota of Downey.

February 24, 2022

Awesome experience - Always. Richard Tee is the best. Have been bring my cars here for service for years. Will continue return in the future for sure. More

by Shadow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Feb 24, 2022 -

Penske Toyota responded

It is wonderful to know our Service Department always provides you with an excellent experience. We truly appreciate your loyal business with us at Penske Toyota of Downey, and we look forward to any future visits.

February 24, 2022

The service department was very helpful, kept me advised of everything that was happening with my car. I definitely bring my car back for service. More

by Code3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Huerta
Feb 24, 2022 -

Penske Toyota responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Penske Toyota of Downey.

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