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Penske Toyota

Downey, CA

4.8
1,493 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,493 Reviews of Penske Toyota

March 22, 2022

Had a wonderful experience working with Rick Burgess to purchase a new car from Penske! For starters I was able to see incoming cars on their website that provided me accurate and up to date information, w More

by Joannmmedrano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Burgess
Mar 22, 2022 -

Penske Toyota responded

Hi there, Thank you for your positive review and for sharing your experience. We are thrilled you had a professional, accomodating, helpful purchasing visit. We hope you enjoy your new purchase and we are looking forward to your next visit with us here at Penske Toyota of Downey.

March 22, 2022

My car was done sooner than expected! Very happy that it was such a stress free experience. More

by floradowney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service agent that helped me
Mar 22, 2022 -

Penske Toyota responded

Hello, We are happy that our team could get you back on the road in a timely manner. Thank you for choosing Penske Toyota of Downey and please let us know if there is anything else we can help with.

March 22, 2022

Great customer experience provided by alex Ramirez. Easy and fast check out with a short wait. More

by mhs_2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Mar 23, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

March 22, 2022

Good service! Everyone there is helpful and friendly, the wait for my car service wasn’t long. More

by Vera.anna63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Mar 22, 2022 -

Penske Toyota responded

We're pleased to learn that our staff went above and beyond your expectations during your recent visit! We hope you continue to choose us for all your automotive needs! Take care!

March 20, 2022

Alex is always pleasant and professional he goes the extra mile making sure my car is always cared for. More

by Yesenia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 21, 2022 -

Penske Toyota responded

Thank you for the 5-star review! We hope to continue to be your go-to dealer and please don't hesitate to reach out when you need anything in the future. Thank you very much for choosing to bring your business to us here at Penske Toyota of Downey.

March 19, 2022

Of 3 other dealerships this location was the most helpful and accommodating. Very professional too! More

by Rose
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
Mar 20, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review, Rose! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

March 18, 2022

Really good service from your employees, they answered all my questions and they complied with all my requests. More

by Victor Xilo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Huerta
Mar 19, 2022 -

Penske Toyota responded

Hi Victor, Thank you for your positive review and for sharing your experience. We are looking forward to your next visit with us here at Penske Toyota of Downey.

March 17, 2022

My go to dealer for maintenance . Thomas Arthur goes above and beyond and always takes care of my concerns and makes sure to keep me inform and shows me what has been done to my car. More

by Kitten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
THOMAS ARTHUR
Mar 18, 2022 -

Penske Toyota responded

Thank you for choosing Penske Toyota of Downey. We are happy to know that you always enjoy your maintenance experiences with our Service Team. Let us know if there is anything else we can help you with.

March 17, 2022

Very professional. Our vehicle was serviced in the timeframe that was given and we received excellent communication from their staff from start to finish. I would rate More

by jamesdingram17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Mar 18, 2022 -

Penske Toyota responded

Thank you for your kind words! We're happy we could help and appreciate you choosing Penske Toyota of Downey!

March 16, 2022

From beginning to end, the process of buying a car was pretty easy and overall great. More

by anavarrete80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicco Marra
Mar 17, 2022 -

Penske Toyota responded

We appreciate you taking the time to leave us a wonderful review and 5-star rating. It is great to see that our Team made the process great and easy from start to finish.

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