Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Penske Toyota

Downey, CA

4.8
1,493 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,493 Reviews of Penske Toyota

March 29, 2022

Berenice is good advice service and delivery my car at time and clean good customer service More

by Litorafael5801
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Berenice Martínez
Report | Print
Mar 30, 2022 -

Penske Toyota responded

Hi there, Thank you for letting us know about your good customer service experience. At Penske Toyota of Downey, we appreciate your business, and we hope to see you again.

Mar 30, 2022 -

Litorafael5801 responded

Good service

March 27, 2022

Excellent fast Service as well as friendly staff and I would definitely recommend this place. More

by Adhc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Mar 28, 2022 -

Penske Toyota responded

Hi there, Thank you for your positive review and for sharing your experience. We are looking forward to your next visit. Thank you for choosing Penske Toyota of Downey.

March 27, 2022

Great people working good customer service it was our first time in Penske Toyota and service was great More

by gjose3969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Berenice
Report | Print
Mar 28, 2022 -

Penske Toyota responded

Hello, We are happy that you found our team to be great. Thank you for choosing Penske Toyota of Downey and please let us know if we can be of any further assistance.

March 27, 2022

Pronta atención, good service , excellent advisor helping to maintaining vehículo in good condition, always place to feel confidence to have the car running in good condition. More

by Huca51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard tee
Report | Print
Mar 28, 2022 -

Penske Toyota responded

Huca, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 26, 2022

The best experience always honest affordable prices excellent aptitude and knowledge and good explanation of the issues and remedies Thank you More

by CMARTINEZ The Arc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex and Jonny, Sean Weaver
Report | Print
Mar 27, 2022 -

Penske Toyota responded

Thank you for the excellent review! Congratulations on your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Penske Toyota of Downey.

March 25, 2022

Great customer service always treat us like family and one of the best employees named Johnny Jimenez reason why we come back More

by Jascencio8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
Report | Print
Mar 26, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

March 24, 2022

I was greeted by Thomas Arthur. He explained what my service would include. He was extremely helpful and friendly. He also text me about an extra service my truck needed. He explain More

by nytbatts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Mar 25, 2022 -

Penske Toyota responded

Sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Penske Toyota of Downey and we look forward to servicing your car again when needed.

March 24, 2022

It has a good service department. The car was not ready when promised. The wait time for a service employee is long. More

by dadpnut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
Report | Print
Mar 25, 2022 -

Penske Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Penske Toyota of Downey! Thank you again for choosing us, and we hope to see you again soon!

March 24, 2022

Everything time I come in for service , whether it's for my oil change , or whatever I need , I'm always greeted, in person an on the phone , But my Service Technician Esteban at Penske Toyota of Downey, al More

by abelortega427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esteban
Report | Print
Mar 25, 2022 -

Penske Toyota responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Penske Toyota of Downey.

March 23, 2022

Awesome service! My vehicle was ready in no time! The only Toyota dealer I take my car! Thank you! More

by bravitoely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia Vasquez , Sean Weaver, Jennifer Norsworthy
Report | Print
Mar 24, 2022 -

Penske Toyota responded

Thank you! We are excited to have you as a customer and know that you can always expect that same level of service, no matter what you need help with!

1
...
85
86
87
...
150