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Penske Toyota

Downey, CA

4.8
1,493 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,493 Reviews of Penske Toyota

April 09, 2022

Very polite personal. Steven & rick took very good care of me. Couldn't be better More

by Rickdonkey1269
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Burges
Report | Print
Apr 10, 2022 -

Penske Toyota responded

Thank you for the spectacular rating and review for our team here at Penske Toyota of Downey.

April 08, 2022

Long time svc advisor no longer there. New advisor Jerry Guzman was friendly & helpful. Advised upcoming service work. More

by K27oh
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Guzman
Report | Print
Apr 09, 2022 -

Penske Toyota responded

We strive to provide top-tier service to all of our customers and we're glad you experienced that. Penske Toyota of Downey looks forward to seeing you back again in the future!

April 07, 2022

Diego is awesome & trustworthy. Never try’s to up sell me on something I don’t need. I highly recommend you ask for Diego when servicing your Toyota, or any other vehicle at Penske More

by XRAD.MGM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
Report | Print
Apr 08, 2022 -

Penske Toyota responded

We appreciate your kind feedback and we are happy to know our Service Team took excellent care of you and your service needs. Your business with Penske Toyota of Downey is appreciated and we look forward to serving you again.

April 07, 2022

Athony Arambula gave us great customer service helping us to find the right vehicle. Thank you. More

by afrost63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Arambula , Sean Weaver, Jennifer Norsworthy
Report | Print
Apr 08, 2022 -

Penske Toyota responded

Thanks for the excellent review! Congratulations on your new ride! Don't hesitate to reach out to us when we can work with you down the road at Penske Toyota of Downey.

April 04, 2022

Very helpful personnel and friendly, did everything veey professional..and I will definitely keep coming back More

by Rickdonkey1269
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Rick Burges
Report | Print
Apr 11, 2022 -

Penske Toyota responded

Thank you for taking the time to review us. We are honored to have earned your business and look forward to seeing you back at Penske Toyota of Downey again down the road.

April 04, 2022

Sales Rep Ruben very professional, friendly, knowledgeable, listened to my needs and met my expectations very satisfied and happy with my new car!!!! More

by Norma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Apr 04, 2022 -

Penske Toyota responded

Congratulations on your new car. It is great to see our team here at Penske Toyota of Downey was able to provide a professional, knowledgable, and friendly experience.

April 03, 2022

Great Customer service Mgr is a great person. will continue to go back for service. More

by Mags34jc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Apr 03, 2022 -

Penske Toyota responded

We pride ourselves on the excellent customer service standards we maintain here at Penske Toyota of Downey, and we are pleased to know they did not go unnoticed by you! We look forward to seeing you again!

April 02, 2022

The service performed was done within the time that I was told it would take. I was pleased with thorough and completed work done. I was also impressed by the offer to wash my car. More

by luis_c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Potter
Report | Print
Apr 03, 2022 -

Penske Toyota responded

Thank you for the positive feedback. We are pleased to know our Service Team took excellent care of your service needs and we appreciate your business with Penske Toyota of Downey.

March 31, 2022

Richard Tee is my Service Manager who I'm very pleased with. He always greets me with a smile & advices me what needs to be done to keep my vehicle running good. Thank you Richard & Toyota for your great More

by Gloria.csc.contreras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
Mar 31, 2022 -

Penske Toyota responded

Hi Gloria, We are pleased that our Service Department always provides you with great service. Thank you for choosing Penske Toyota of Downey and we look forward to seeing you next time.

March 31, 2022

Great experience buying our car with Karen Moore and Danish, excellent customer service except for Tony on Finance Front Desk I believe He can do better on Customer service and attitude. Karen and Dani More

by businessklar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen and Danish
Report | Print
Apr 01, 2022 -

Penske Toyota responded

Thank you for the great review. We appreciate your feedback regarding the staff. We are happy to assist with any of your automotive needs at Penske Toyota of Downey.

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