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Penske Toyota

Downey, CA

4.8
1,493 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,493 Reviews of Penske Toyota

April 24, 2022

Thomas Arthur was great men, we love his honesty and service that he offers.Well done More

by Abraham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
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Apr 26, 2022 -

Penske Toyota responded

Abraham, Thank you for choosing our team here at Penske Toyota of Downey. We are here if you need us in the future.

April 24, 2022

This is a very good dealer, every ono are very friendly and the service is excellent More

by Enruizsol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar, Sean Weaver, Jennifer Norsworthy
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Apr 25, 2022 -

Penske Toyota responded

Thank you so much for your feedback as well as your five-star review. We welcome you back again at any time.

April 24, 2022

The overall experience was pleasant and Rick was great. The whole buying process was smooth. More

by Thornsie4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick burgess, Jennifer Norsworthy
Report | Print
Apr 26, 2022 -

Penske Toyota responded

We appreciate the feedback for our team here at Penske Toyota of Downey. Congratulations on your purchase.

April 23, 2022

It was good, my only concern it how many miles my car need oil change More

by Maria-carmen1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy , Jennifer Norsworthy
Report | Print
Apr 25, 2022 -

Penske Toyota responded

Thank you for taking the time to share your feedback and positive rating! We are honored to have earned your business here at Penske Toyota of Downey and happy to provide you with great service. We look forward to welcoming you back again next time.

April 21, 2022

Great experience buying my new car. Israel and Jason in finance were terrific and process was easy More

by Gman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Roberts
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Apr 23, 2022 -

Penske Toyota responded

Thank you for the excellent review! Congratulations on your new vehicle! Don't hesitate to reach out to us when we can work wtih you down the road at Penske Toyota of Downey.

April 20, 2022

Always top notch service employees are awesome! Everything is always explained before the service and after the service is completed. More

by Leigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
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Apr 20, 2022 -

Penske Toyota responded

We are pleased to hear you had such a positive experience with us, Leigh! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road at Penske Toyota of Downey!

April 20, 2022

I love everything about Penske Toyota, especially the way they conduct business when it comes to servicing your vehicle. More

by keithkjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Tee, Sean Weaver, Jennifer Norsworthy
Report | Print
Apr 20, 2022 -

Penske Toyota responded

We know the importance of having a great experience when servicing your car. We're so glad that you've had such a positive experience. Thank you for taking time out of your busy day to leave this rating. Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

April 20, 2022

Fast and courteous service. Esteban was especially nice and efficient, he is a asset to your business More

by franikfran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
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Apr 20, 2022 -

Penske Toyota responded

Hi, sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Penske Toyota of Downey and we look forward to servicing your car again when needed. Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

April 16, 2022

Thomas was super nice and informative! Had my car ready sooner than the time given! Sonia was sweet too! More

by alegravalentin@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Apr 18, 2022 -

Penske Toyota responded

Thank you for your positive feedback! Our Service Department at Penske Toyota of Downey always aims to provide quality and efficient service and support. Reach out to us for any future maintenance needs!

April 16, 2022

Very friendly and helpful. Answered my questions and made sure my vehicle was fixed promptly. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucio
Report | Print
Apr 17, 2022 -

Penske Toyota responded

Tom, thank you for your positive review! Penske Toyota of Downey appreciates your business, and we look forward to providing you with quality service again!

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