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Penske Toyota

Downey, CA

4.8
1,493 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,493 Reviews of Penske Toyota

April 28, 2022

Service department is amazing. Super sweet staff!! It is always a pleasure taking my car in for maintenance. They are honest and very efficient. More

by Amrivera84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Apr 29, 2022 -

Penske Toyota responded

Thank you for taking the time to share your 5-Star review with us. It sounds like you had a quick and efficient visit for maintenance on your vehicle. When it's time for your next service visit, the Penske Toyota of Downey team will be ready to assist you.

April 28, 2022

Penske Toyota really made me feel at ease and like I was family. I have already recommended many friends. Thank you for making it easy and getting me the best deal I could have. More

by Codie G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danish Khan
Apr 29, 2022 -

Penske Toyota responded

We are glad to know that you had a pleasant and comfortable car-buying experience, Codie. Thank you for taking the time to share your review with us. Congratulations on your new vehicle. Should you need anything further, the Penske Toyota of Downey Team is ready and willing to assist you.

April 28, 2022

Linh Lam, the feet manager is amazing. I wanted a specific minivan and he got me exactly what I was looking for. It was such great experience all around. Easy, straight forward, polite a More

by Benkotler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Apr 29, 2022 -

Penske Toyota responded

We're pleased that your visit here at Penske Toyota of Downey easy, straight forward, polite, and so much more. We look forward to seeing you again in the future, Benkotler. Thank you for the five-star rating.

April 27, 2022

A very professional staff return car as promised. . The service manager Sheila is amazing along with her staff ! Thank you !! More

by claudiamiramontes6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SHIELA
Apr 28, 2022 -

Penske Toyota responded

Thank you for the amazing review. We are so happy to hear the staff was so great. We are happy to assist with any of your future automotive needs at Penske Toyota of Downey.

April 27, 2022

I have used Penske Toyota of Downey for the past 15 plus years for service on my vehicles. My wife and I are on our 5 Toyota. They have always met my expectations when servicing my cars, and have always han More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila (service manager) Sonia Vasquez (service advisor)
Apr 28, 2022 -

Penske Toyota responded

Thank you for the fantastic review. We are so happy to learn that you have always had your expectations met throughout the years. We look forward to assisting with any of your future automotive needs at Penske Toyota of Downey.

April 27, 2022

I like the fact that there main concerned that I was satisfied with their service and that all my needs were taken care of. Thank you Johnny Jimenez and your team for the excellent customer service More

by Larry Morales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
Apr 28, 2022 -

Penske Toyota responded

Larry, thank you for the great review. We are happy to assist with any of your future automotive needs at Penske Toyota of Downey.

April 26, 2022

Service was great,Customer service was awesome, the time they took to fixit good, price ok More

by LauraM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Apr 27, 2022 -

Penske Toyota responded

Hi Laura, sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Penske Toyota of Downey and we look forward to servicing your car again when needed.

April 24, 2022

I had a good experience. Everything was explained thoroughly. The process was easy and went smoothly. I was happy you offer a complimentary car wash. I would have given 5 sta More

by Toni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
Apr 25, 2022 -

Penske Toyota responded

Thank you for taking the time to review us! We are happy to provide a seamless service experience here at Penske Toyota of Downey and hope to welcome you back again next time.

April 24, 2022

N/A Thank you for you service and all your staff They are very professional More

by Lourdes Muniz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Apr 25, 2022 -

Penske Toyota responded

Our Team thanks you, Lourdes, for taking the time to leave this review. We sincerely appreciate your five-star review and look forward to doing business with you again in the future.

Apr 25, 2022 -

Lourdes Muniz responded

Thanks to Penske Toyota and all staff As a customer we appreciate your good work and kindness

April 24, 2022

I’m satisfied with all services that Penske provide and always on top of service reminders I definitely would recommend this dealers to all my friends and family members More

by ernestoosorio2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
Apr 26, 2022 -

Penske Toyota responded

It is great that our team here at Penske Toyota of Downey earned your recommendation. Please let us know if you need anything in the future.

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