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Penske Toyota

Downey, CA

4.8
1,664 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

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1,664 Reviews of Penske Toyota

December 01, 2022

Muy Buena atencion cordial. La estancia tambien solo mucha espera , lo entirndo por q hay muchos clients. Gracias. More

by norbertcardona68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex ramirez
Report | Print
Dec 02, 2022 -

Penske Toyota responded

Hello! Thank you so much for your positive star rating. We at Penske Toyota appreciate your business and are here for all of your future automotive needs.

November 30, 2022

Great service every single time. I know I can always get the work done on car fast. More

by Yesenia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Dec 01, 2022 -

Penske Toyota responded

Yesenia, thank you for taking the time to write about your great service experience with our team. It's rewarding to learn that our team always takes care of you and your vehicle in a speedy fashion. We hope that you will continue to choose Penske Toyota in the future!

November 29, 2022

I appreciate that everyone was generous with their time, & so patient in explaining everything to me. More

by Librarian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danish & financing person
Report | Print
Nov 29, 2022 -

Penske Toyota responded

Thank you for the awesome rating. Should you need anything else, please reach out to our friendly team at Penske Toyota.

November 26, 2022

Friendly fast service but tight crowded uninviting lounge area. Lounge area need to be redesigned to make it pleasant to wait while your service is done More

by lovehappy1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ceasar Medina is accommodating with my service questions regarding tires promotion & brake pad
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Nov 27, 2022 -

Penske Toyota responded

Hello, Your feedback is important to us here at Penske Toyota and I would appreciate the opportunity to speak with you with regard to your experience in our lounge area. Please email me with your preferred contact information. Thank you, Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

November 25, 2022

Employees are always professional, knowledgeable and courteous. We are always satisfied with the service we receive More

by victorwadel2x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
Report | Print
Nov 27, 2022 -

Penske Toyota responded

We enjoy having you as a valued customer, and look forward to providing you with the same highly-rated service for years to come. We hope to see you again at Penske Toyota.

November 25, 2022

Great service my car was ready at time everyone very nice the person who helped me great person More

by isaiascotes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro zuñeja
Report | Print
Nov 26, 2022 -

Penske Toyota responded

We truly appreciate you leaving us such a spectacular rating. Come back to see us at Penske Toyota anytime.

November 23, 2022

The gentleman that helped me was very curious. I only waited an hour and like 10 minutes. Great job, especially a couple of days before Thanksgiving holiday. More

by Jaybird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomas Arthur
Report | Print
Nov 24, 2022 -

Penske Toyota responded

Hello, thank you for sharing your positive feedback. We are elated that you had a great experience and that we were able to help you promptly. Penske Toyota looks forward to being of service to you in the future.

November 22, 2022

Amazing customer service, which is hard to come by nowadays. I will definitely share the great experience with my friends & family. Oh and the waiting area was clean…that’s an added bonus. More

by Christineayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Nov 25, 2022 -

Penske Toyota responded

Christine, thank you for your kind feedback and review. We are pleased to read of your positive experience here at Penske Toyota and appreciate your recommendation. Have a wonderful day.

November 22, 2022

Beyond happy and satisfied with the service. Excellent falls short to describe how I felt and the process entirely. Recommend! More

by luisa.barragan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Burgess
Report | Print
Nov 25, 2022 -

Penske Toyota responded

Thank you for your great review and recommendation, Luisa. Nothing makes our day brighter than reading how much you enjoyed working with our team. Let us know if you need any further assistance, we at Penske Toyota are always here to help.

November 19, 2022

Convenient, courteous and very professional Thank you It was a very pleasant visit with coffee and TV. More

by Silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
Report | Print
Nov 24, 2022 -

Penske Toyota responded

Hi Silva. Each and every day the staff of Penske Toyota strives to be excellent. Stellar ratings like yours are always our goal.

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