Penske Toyota

Worst shop around LA manager said that AAA ORDER them to repair YOUR car with JUNK YARD PARTS from “pick your part” and claim inexistente damages so please the insurance and rip them off good luck if you ta repair YOUR car with JUNK YARD PARTS from “pick your part” and claim inexistente damages so please the insurance and rip them off good luck if you take your car here More

Lleve mi carro a servicio. Entregue mi carro a las 8:10. Para las 10:45 no me había llegado Ninguna notificación de que mi carro ya estaba listo. Ya casi 3 horas de espera. F Entregue mi carro a las 8:10. Para las 10:45 no me había llegado Ninguna notificación de que mi carro ya estaba listo. Ya casi 3 horas de espera. Fue hasta que me acerque con los agentes y pregunté por mi carro, me comentaba que se entretuvo con otro cliente pero que ya estaba listo. Solicite cambio de batería en llaves y por el inconveniente me dice que no me cobrarían por el cambio de batería. Me entregaron mi carro, y la etiqueta donde actualizan la fecha y las millas para el próximo servicio, no la habían actualizado como en las ocasiones anteriores. Es la primera vez que recibí un trato muy descuidado y sin atención a los detalles, que es lo que hace la diferencia. More

Made an appointment, arrived at dealership and was greeted by the service writer... we talked about the required service for my vehicle and some warranty concern I had... all in all a good and easy greeted by the service writer... we talked about the required service for my vehicle and some warranty concern I had... all in all a good and easy experience. More

This dealership does good business, straight to the point with no games. This is the second vehicle I purchase from here. I strongly recommend that you work with Ruben Bustamante he’s very patient and nice t with no games. This is the second vehicle I purchase from here. I strongly recommend that you work with Ruben Bustamante he’s very patient and nice to work with. More

Friendly, knowledgeable staff. Answer all my questions and while there had a free Cofee, while waiting for my car. Answer all my questions and while there had a free Cofee, while waiting for my car. More

They're very good. Better than I expected. These guys are awesome. I highly recommend them. Better than I expected. These guys are awesome. I highly recommend them. More

Friendly staff, quick service. I always feel welcomed and valued as a customer. Excellent customer experience. I always feel welcomed and valued as a customer. Excellent customer experience. More

My service experience with Thomas Arthur in the Service Department was 5 star. Thomas always goes above and beyond. Yesterday he stayed 1 1/2 hours pass the end of his work day to make sure my car service Department was 5 star. Thomas always goes above and beyond. Yesterday he stayed 1 1/2 hours pass the end of his work day to make sure my car service was completed. Thomas has been servicing my car for close to 15 years. My experience with him is always 5 star service. I highly recommend Thomas any time someone needs Toyota service. More

Very polite staff, on time when promised and they don’t insist on doing services if you’re not financially ready. insist on doing services if you’re not financially ready. More

Great service fast and efficient everyone was helpful and friendly thank you for everything b friendly thank you for everything b More