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Penske Toyota

Downey, CA

4.8
1,661 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,661 Reviews of Penske Toyota

December 30, 2022

I am very happy with the staff, all of them are very helpful and kind. I like the accurate technology this Toyota dealer has. More

by Sebastianycamila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Naranjo
Report | Print
Dec 30, 2022 -

Penske Toyota responded

We are glad you enjoyed great customer service working with our team at Penske Toyota. Thank you for your positive review. We are here if you need any further assistance.

December 30, 2022

It was a gift for my dad and he love his new truck and thank u all More

by Adie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Dec 31, 2022 -

Penske Toyota responded

Hello Adie, we are ecstatic to learn that your dad loves his new truck! Thank you for choosing Penske Toyota, and thank you for your 5-Star review. Enjoy your day.

December 30, 2022

Great customer service. Very nice people to talk with. Laura and Yesenia are great representatives of Penske Toyota More

by sgguillen25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura and Yesenia , Sean Weaver, Jennifer Norsworthy
Report | Print
Dec 31, 2022 -

Penske Toyota responded

Thanks so much for leaving us a 5-star review. The welcoming team of Penske Toyota will be waiting to welcome you on your next visit.

December 27, 2022

Excellent customer service. Very fast transaction and clear explanation of the buying and financing products and services. More

by rx78nt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Report | Print
Dec 28, 2022 -

Penske Toyota responded

Hello! We are glad to see that our Sales Team provided you with excellent customer service here at Penske Toyota. We are very grateful to you for submitting this heartfelt recommendation of our location. Thank you for being a valued customer.

December 27, 2022

I always take my vehicle to this dealer. The service staff are very friendly and they have a good appointment system. They sent me text confirmations so I could keep everything in my phone. More

by KirstenS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Yanez
Report | Print
Dec 28, 2022 -

Penske Toyota responded

Hello Kirsten. We understand that our customers are particular about the quality of automotive care they receive. It is a pleasure to learn our Service Department provided you with a professional and updated service experience. Thank you for taking the time to share your amazing five-star review with us. We're glad that you consistently leave Penske Toyota pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your car!

December 24, 2022

Service has always been excellent and taken care of in a timely manner. Everyone one has always been very corterous More

by Dsmith1437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Dec 24, 2022 -

Penske Toyota responded

We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our Service Department at Penske Toyota. Your business is valued and thank you for trusting us with your car.

December 24, 2022

Another service, another great experience. Richard Te is always efficient. See you at next service. More

by Nmunguia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Te
Report | Print
Dec 25, 2022 -

Penske Toyota responded

Hi, we are excited to read that our Service Team provided an enjoyable experience. Thank you for your amazing 5-star review and for trusting us with your vehicle. Let us know if we can be of any further assistance here at Penske Toyota.

December 22, 2022

very good service good customer support. very good communication Esteban is the best worker willing to always help. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estaban
Report | Print
Dec 22, 2022 -

Penske Toyota responded

Hi Jose, thank you so much for sharing your positive words about our team at Penske Toyota. Please don't hesitate to reach out if there's anything else we can do for you. We hope you have a fantastic day.

December 22, 2022

Service Department is excellent. My experience was very good. Adviser very knowledgeable. Always good service. More

by stcors2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Martinez
Report | Print
Dec 23, 2022 -

Penske Toyota responded

Thank you so much for taking the time to write about your excellent experience with our Service Department here at Penske Toyota. If you ever need help with your vehicle in the future, you know we'll be here for you.

December 21, 2022

Estimated time for my vehicle was advised and was within range. Professional, knowledgeable, and respectful. More

by Gkmaritim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Medina
Report | Print
Dec 21, 2022 -

Penske Toyota responded

Thanks for your great review and for giving our dealership such a highly-rated review! We always strive to provide top-quality service to every guest and are pleased to learn that you enjoyed your experience. It's our hope that you continue to choose Penske Toyota for all your automotive needs!

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