
Penske Toyota
Downey, CA
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1,661 Reviews of Penske Toyota
Brian at your service department, is such a great asset to your company giving excellent customer service will return and request him as my next representative time and time again . to your company giving excellent customer service will return and request him as my next representative time and time again . More
I always have a pleasant experience at Penske Toyota. I always have a great experience with Linh Lam, he's very helpful, he's very knowledgeable, I always go to him to purchase my vehicles. I always have a great experience with Linh Lam, he's very helpful, he's very knowledgeable, I always go to him to purchase my vehicles. More
Great experience servicing my truck here. I received excellent customer service. My service advisor, Jasmine, went the extra step and found me the information I was looking for regarding my v I received excellent customer service. My service advisor, Jasmine, went the extra step and found me the information I was looking for regarding my vehicle. More
Positive experience with my advisor, Thomas Arthur always. He’s trustworthy and professional. My phone call with Alfonso was also good when inquiring about tire quotes and more. My experience with fro always. He’s trustworthy and professional. My phone call with Alfonso was also good when inquiring about tire quotes and more. My experience with front desk was just okay. The scheduling system is not the greatest! Lobby and restrooms always clean and fully stocked. The Wifi was down for technicians to detect air pressure signal on dashboard and unfortunately this was not solved. Definitely recommend Penske Downey to others. I’ve been one happy customer for years. However, prices may be higher than other places but I like to get my Toyota serviced by Toyota only! More
Bring back the shuttle service, customers spend enough already at your dealership to have customers wait 2 plus hours or have them pay their own Uber. Other than that Ivan Huerta has amazing customer serv already at your dealership to have customers wait 2 plus hours or have them pay their own Uber. Other than that Ivan Huerta has amazing customer service. More