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Penske Toyota

Downey, CA

4.8
1,660 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

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1,660 Reviews of Penske Toyota

February 10, 2023

Great service ,always very honest,fair prices and no body can beat original parts Thank you Penske Toyota always top notch service More

by CMARTINEZ The Arc
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex,Juan ,Isidro Berenice
Report | Print
Feb 11, 2023 -

Penske Toyota responded

Thanks for the great feedback. Honesty, integrity, and customer service are top priorities here at Penske Toyota. We're so glad to learn you had a great experience with our Service Team. We hope you continue to choose Penske Toyota for all your automotive needs.

February 09, 2023

I am very satisfied with the service my RAV4 got from your Service zcrnyrr and will happily recommend it all my friends as well. More

by mtpablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Rios
Report | Print
Feb 09, 2023 -

Penske Toyota responded

Thank you for your 5-star rating and review. It was our Sales Teams pleasure to do business with you here at Penske Toyota. Congratulations on your Toyota RAV4!

February 09, 2023

Supervisor Richard Tee was great to work with. The tires he ordered for my Toyota Prius are great. The ride is so much smoother than before, I got a good deal on 4 Michelins tires. Thanks Penske T More

by Jesseb862004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
Feb 09, 2023 -

Penske Toyota responded

Thank you kindly for the 5-star rating, receiving reviews like yours is what our Service Team strives for here at Penske Toyota. Thank you so much for letting us know that we could provide a professional service experience for you at your service appointment that exceeded your expectations. We are pleased to see that we are your go-to Service Department. Your business is genuinely appreciated. Feel free to let us know if we can help with anything else. Have a wonderful day.

February 07, 2023

Very satisfying & we appreciate the courtesy received in the process! Will highly recommend services to others! More

by zenypablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Feb 07, 2023 -

zenypablo responded

Thank you for services rendered & looking forward to dealing with your dealership.

Feb 07, 2023 -

Penske Toyota responded

Thanks for the highly-rated review. We are happy to learn the Team was able to meet all your needs and expectations. We hope you continue to choose Penske Toyota for all your automotive needs.

Feb 07, 2023 -

Penske Toyota responded

We're so glad that you had a positive experience at Penske Toyota and left such a kind 5-star rating. All of our teams work hard to ensure customer satisfaction. Please don't hesitate to reach out if there's anything else we can do for you.

February 06, 2023

Daniel vidales made my experience very smooth purchasing my car super helpful the whole way through overall great experience More

by Andre G
Recommend Dealer
Yes
Employees Worked With
Daniel Vidales
Report | Print
Feb 07, 2023 -

Penske Toyota responded

Hi Andre, it's great to know that our Sales Team has provided you with such a positive car-buying experience here at Penske Toyota! Thanks for the five stars and we hope you continue to choose us for all your automotive needs. Have a terrific day.

February 04, 2023

First time visit and use this rating site. Not sure my last input was complete or not. Anyway helpful tech advisor, Steven, you can trust. I’m happy with the service! More

by KC Huntington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Feb 05, 2023 -

Penske Toyota responded

KC, we sincerely appreciate you taking the time to leave us this fantastic 5-star review. We are pleased that you chose Penske Toyota for your automotive needs. Should you need assistance with anything else, please reach out to us anytime. Have a wonderful rest of your day.

February 01, 2023

Dealer service is good. Richard Tee has been my service advisor and is always helpful as well as cheerful More

by abeschloss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
Feb 01, 2023 -

Penske Toyota responded

We really appreciate your great rating and review. Our Service Team hopes that you continue to choose Penske Toyota for all of your automotive needs. Take care.

January 31, 2023

Ive been there 2 times and both times the staff was very helpful and paciente. The guy that works with the banks always tries to give you the best deal, they even work with you downpayment. More

by Gil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan and Yu
Report | Print
Jan 31, 2023 -

Penske Toyota responded

Hi Gil, thank you for taking the time to leave a positive rating and review for us at Penske Toyota. We're happy our Sales Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2023

Absolutely great service! ! I was updated constantly about the status of my car. My advisor Steve Caballero had great customer service More

by bruce01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caballero
Report | Print
Jan 31, 2023 -

Penske Toyota responded

We strive to give all of our customers informative and efficient, 5-star service on every visit. We are delighted to see you received exactly that! Thank you for taking the time to share this great review. If you have any further automotive needs, please let us at Penske Toyota know.

January 30, 2023

Been here for last 10 years. Service has been excellent. Richard Tee was great in helping me understand the issue and why it costs that much. More

by priyanka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
Jan 31, 2023 -

Penske Toyota responded

Receiving reviews like yours is what our Service Team strives for here at Penske Toyota. Our Service Team is thankful for your kind words and your 5-star rating. Thank you so much for letting us know that we could provide a professional service experience for you at your service appointment that exceeded your expectations. We are pleased to see that we are your go-to Service Department. Your business is genuinely appreciated. Feel free to let us know if we can help with anything else. Have a wonderful day.

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