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Penske Toyota

Downey, CA

4.8
1,660 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

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1,660 Reviews of Penske Toyota

February 22, 2023

Service adviser is top tier very helpful, definitely goes the extra mile, thank you to Alex More

by Porsheblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Feb 24, 2023 -

Penske Toyota responded

It brings us joy to receive your five-star rating and review. We'll be sure to let our Service Team here at Penske Toyota know about their accommodating great service.

February 22, 2023

Yesenia Rios was super helpful! ! Made the whole process so easy and fast!! She explained everything my car needed in detail and answered all my questions and concerns!! More

by celly_95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Rios
Report | Print
Feb 23, 2023 -

Penske Toyota responded

Thank you for the great rating and review. We are happy to see that you had an awesome car-buying experience at Penske Toyota. Congratulations on the new car!

February 20, 2023

Vendedor muy atento explico todo bien ,tambien en financiamento muy bieno me dio mejor es opciones que parecieron mejor para mi beneficial gracias por el servicio. More

by valdezricachon60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Feb 21, 2023 -

Penske Toyota responded

Thank you very much for this 5-star review of our Sales Team. We are happy to see they were attentive and informative and could give you a great car-buying experience. If you have any questions about your new car, please let us know at Penske Toyota. Have a fantastic day.

February 20, 2023

Very nice and informative it was fast ready within the time she said it would be ready More

by GlasElady
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Berumen
Report | Print
Feb 21, 2023 -

Penske Toyota responded

We are excited to have you as a valued customer and receive your five-star review about our Service Team at Penske Toyota. Be assured that you can always expect that same level of automotive care from our Service Team, no matter what you need help with.

February 20, 2023

Great customer service. When we thought we couldn't buy they had other options. Thank you Penske More

by delia.caceres23
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Feb 21, 2023 -

Penske Toyota responded

Hello, here at Penske Toyota we strive for great customer service with everyone who comes in. We appreciate your 5-star review and are so glad that our Sales Team was able to provide you with exceptional service. If there is anything else we can do for you, please reach out to us.

February 19, 2023

Laura was an exceptional sales person she a duffle approach yet to the point. My second experience in buying a car here was better than the first time I got a full tank of gas s gift from Laura great More

by Lb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian and Laura
Report | Print
Feb 20, 2023 -

Penske Toyota responded

It is exciting to see this 5-star review for our Sales Team. We are happy to learn they were able to provide you with an exceptional and unforgettable car-buying experience. We hope you continue to choose Penske Toyota for all your automotive needs. Have a wonderful day.

February 15, 2023

Excellent service and very fast. The staff is really kind. Place was clean. Excellent experience!!! More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Medina, Sean Weaver, Jennifer Norsworthy
Report | Print
Feb 16, 2023 -

Penske Toyota responded

Hi Maria. You deserve nothing but the best. We're grateful to receive your five-star rating and review. Our Service Team is pleased to know you were satisfied with the quality care you received from Penske Toyota.

February 14, 2023

Penske Toyota are very very reliable and good service. I really recommend people to come and get their cars serviced and to buy cars from Penske Toyota. I have bought two cars already actually three cars More

by hclaudio1470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Berumen
Report | Print
Feb 14, 2023 -

Penske Toyota responded

We really appreciate your great rating and review. Our Service Team is pleased to learn that they were able to efficiently assist you. It's our hope that you continue to choose Penske Toyota for all of your automotive needs. Take care.

February 13, 2023

Cristina & Daniel made the purchasing of a car an amazing experience. Great customer Services. A+ More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Morales and Daniel Vidales
Report | Print
Feb 13, 2023 -

Penske Toyota responded

Thank you, James, for this great review. We are delighted to see that our Sales Team could give you an amazing car-buying experience. If you have any questions about your new car, please let our friendly team at Penske Toyota know.

February 13, 2023

Great customer service and done in a timely manner and service provider was really knowledgeable More

by Chrisorozco04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Feb 13, 2023 -

Penske Toyota responded

Thank you for taking the time to write about your five-star experience. It's pleasing to learn that our team took care of your vehicle in a timely fashion. Should you need anything else, please feel free to reach out to us at Penske Toyota.

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