Penske Toyota

Professional, courteous, genuinely interested in satisfying the customer's every need without absolutely zero sales pressure. From the customer perspective, that is truly appreciated. They activel satisfying the customer's every need without absolutely zero sales pressure. From the customer perspective, that is truly appreciated. They actively listen for the customer's transportation requirements and then translate that into action. Instead of pushing a similar vehicle that may be sitting on the lot, they aggressively pursue the exact vehicle the customer is looking for. The Penske organization is the best automobile dealership I have ever dealt with and I've referred dozens of relatives and friends to them. Everyone is treated with respect and total professionalism. As good as they are, they're still proactively looking to improve. Overall, they earn an A+. More

The person I worked/interacted with during the purchase of my 2011 Sienna Van was Linh Lam. From the start, he was extremtly patient and friendly through email inquiries. He took the time to answer my qu of my 2011 Sienna Van was Linh Lam. From the start, he was extremtly patient and friendly through email inquiries. He took the time to answer my questions in a clear and professional manner. He doesn't seem to rush me into buying the van. I had a pleasant time doing business w/ Penske and the person selling the car. Thank you. More

Lin and his associates were helpful, patient and not overly aggresive. Car buying can, and often has been, a not very pleasant experience. Lin and his team took the stress out of the process. Everything overly aggresive. Car buying can, and often has been, a not very pleasant experience. Lin and his team took the stress out of the process. Everything he said was true and everything he promised, he delivered. Good job! More

This dealership made buying a new car pleasant and stress-free. I have dealt with this excellent dealership many times in the past for sales and service. But this was my husband's first time. He was stress-free. I have dealt with this excellent dealership many times in the past for sales and service. But this was my husband's first time. He was amazed to discover that we were immediately given the lowest price possible, and then asked to go home and think about it! What a difference in the buying-a-new-car experience. More

Penske Toyota Downey had the best deal right out of the gate! We shopped via the internet and found the exact car at the price we wanted. When we arrived we were promptly attended too and the transaction w gate! We shopped via the internet and found the exact car at the price we wanted. When we arrived we were promptly attended too and the transaction was very quick for a car purchase. The entire process went flawlessly. Contact Linh Lam for a great sales experience. More

Talked with Mr. Lam a few times before coming in. Basically got all the important information over the phone and he ordered my Tacoma. Came in and was at the dealership for 45 minutes and drove off c Basically got all the important information over the phone and he ordered my Tacoma. Came in and was at the dealership for 45 minutes and drove off completely happy and satisfied. Everyone was friendly and the paperwork was easy to decipher and complete. More

Linh made the process as quick and smooth as possible, the whole process took less than 2 hours. He worked with us to figure out our monthly payments and a good finance rate. He was very pleasant to work the whole process took less than 2 hours. He worked with us to figure out our monthly payments and a good finance rate. He was very pleasant to work with and so was his assistant, they explained every part of the car and even helped me set-up my bluetooth. More

The people at Penske bent over backwards to make the deal happen and without the stereotypical cheesiness or hard sale approach. I was completely confident that I was getting the most accurate information o happen and without the stereotypical cheesiness or hard sale approach. I was completely confident that I was getting the most accurate information on the vehicle, as well as the best out-the-door price. Linh's followup has been superior to any other salesperson I have encountered and ensures that I will purchase from him and Penske again. More

I have bought 4 cars with Lihn and recommended him to 8 of my friends and family. Not once was I disappointed. His professionalism is exceptional. After having numerous bad dealer experiences, I was ver of my friends and family. Not once was I disappointed. His professionalism is exceptional. After having numerous bad dealer experiences, I was very surprised how quick the service was. I was quoted a price by him via email. We agreed to everything online. Went into the dealership where the car was prepped before my arrival. I signed a couple forms and was in and out of the dealership within 1 hour. Hands down, this was amazing service. More

Fantastic personnel always very pleasant, helpful. When you go in for service the time that the service personnal gives you, you could count that your car will be ready for pick up at the time give to you, you go in for service the time that the service personnal gives you, you could count that your car will be ready for pick up at the time give to you, along with a nice clean car (car wash. Highly recommended. Satisfied customer Esther More