Penske Toyota
Downey, CA
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1,565 Reviews of Penske Toyota
Enjoyed doing business with Linh. I do not like to haggle and do the "sales dance". I just want to know how much the car is selling for and whether I feel it is a fair price to pay. He was friendly and strai and do the "sales dance". I just want to know how much the car is selling for and whether I feel it is a fair price to pay. He was friendly and straight-forward. There was no haggling. He gave us a good deal, even helped us figure out which route to take in terms of financing. Financial department was great. Did not try to sell us anything. Asked if we were interested in additional warranties, coverages, etc. but accepted our "no"s and did not push further. Great dealership, great customer service, would highly recommend Linh. More
This is our second purchase of a new Camry from Penske Toyota. Lihn and Alvin provided us with an apppointment to meet our schedule and processed the purchase documents in a timely manner. Our questions Toyota. Lihn and Alvin provided us with an apppointment to meet our schedule and processed the purchase documents in a timely manner. Our questions regarding the 2011 Camry safety features and the navigation system were answered and explained so that we knew what to expect in an emergency situation and to program our bluetooth and navigation systems. The price was better than our previous purchase when the total maintenance program is considered along with sale price negotiated. As I indicated we are a repeat customer of Penske Toyota and recommend our friends to this dealer. More
At Penske Toyota, Mr. Lam treated us with respect, honesty, friendliness, and professionally. I loved the fact that he and the other employees were very time efficient and direct. Mr. Lam did not pl honesty, friendliness, and professionally. I loved the fact that he and the other employees were very time efficient and direct. Mr. Lam did not play around with the price. The first and only price he offered was the lowest price than at any other dealership I contacted (I contacted at least 10 other dealerships!). More
Car-buying can be such an intimidating experience. That said, my family and I have been dealing with Linh for the past 5 years and I have nothing but praises for him and Penske Toyota. Linh's honest and w said, my family and I have been dealing with Linh for the past 5 years and I have nothing but praises for him and Penske Toyota. Linh's honest and we leave the dealership feeling like we got the best value for our money. Most of our dealings have been over the phone -- we tell him exactly what we want, he gives us the best price possible then lets us know once the car is ready to be picked up. Gone are the days of sitting at a dealership for hours waiting to get through the paperwork. Once we arrive, Linh has everything ready and we're usually out the door in less than an hour. I would highly recommend him and Penske Toyota. More
this is a great dealer to do business with.. But one thing that makes me to come back to this dealer is the salesman (Linh Lam) great customer service. He will make sure that you get satisfied. He is al thing that makes me to come back to this dealer is the salesman (Linh Lam) great customer service. He will make sure that you get satisfied. He is also straigth forward salesman. no hidden things.. i would recommend that if you want to purchase a car go talk to my man Linh... More
Linh is a full fledged professional who knows the importance of customer service. I will continue to recommend him and Penske Toyota, Downey to all of my friends. The dealership is spotless and exute importance of customer service. I will continue to recommend him and Penske Toyota, Downey to all of my friends. The dealership is spotless and exutes an an atmosphere of quality with attention to detail. I have purchased several cars over the years but I haven't had a better experience than with Linh and PenskeToyota. More
Linh was great. Answered all of my questions, very honest and straightforward. I bought the car right there and then. Will be coming back in January to purchase another Toyota from Linh. I felt ver honest and straightforward. I bought the car right there and then. Will be coming back in January to purchase another Toyota from Linh. I felt very comfortable with him and liked the way he outlined all my options. More
Excellent and speedy service. Knowledgeable inside and out, and very patient with customers. Took their time and explained pros AND cons of each vehicles we looked at, and all the financing options. Very out, and very patient with customers. Took their time and explained pros AND cons of each vehicles we looked at, and all the financing options. Very attentive and stays with you after car is sold to make sure everything is running ok. Highly recommended. More
I have been buying all my cars from Penske Downey for the past seven years. I always look for Linh Lam, Fleet Director. He is amazing. Once you meet him you will go no where else! There is no haggling, no ba past seven years. I always look for Linh Lam, Fleet Director. He is amazing. Once you meet him you will go no where else! There is no haggling, no back and forth negotiating and versed sales pitches. Linh will work with you to get you what you need at a price you can afford. The service at Penske Downey is also wonderful and all the support staff friendly and helpful. This is the one place you have to go to buy or lease your next car. More
I have bought several cars from Penske. Linh and Shane are great they really care about the customer and take time to show you everything, they just don't shove you out the door with the keys. I love ther are great they really care about the customer and take time to show you everything, they just don't shove you out the door with the keys. I love there no hassle approach, I am sure I can get someone to match or beat there price but no one will beat there great service. I would recommend anyone who is looking for a Toyota buy from theses guys. You will get a great price and great service. More