Penske Toyota
Downey, CA
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1,565 Reviews of Penske Toyota
My experience at buying a Camry from Penske Toyota was nothing short of excellent. I was referred to Linh Lam by my uncle, and it was the best experience as compared to other dealers. With other dealers, nothing short of excellent. I was referred to Linh Lam by my uncle, and it was the best experience as compared to other dealers. With other dealers, they wouldn't give us the exact price up to the point of sale so we wasted time waiting and waiting only to find out we didn't agree. It was very different with Linh Lam. He was honest and to the point--the prices he gave on the phone were the actual prices so it saved us a lot of time going back and forth. We saved time, effort, gas and when we went there for our appointment, the car was already parked outside ready to be tested. Very, very helpful. Linh Lam provided us a truly exceptional service. I would definitely refer everyone I know to Penske Toyota. More
We’ve been holding on to our old Camry for as long as we could, as we hate shopping for cars. Recently we finally decided to replace it with a 2013 model. Our purchase experience at Penske Toyota was pain could, as we hate shopping for cars. Recently we finally decided to replace it with a 2013 model. Our purchase experience at Penske Toyota was painless; actually pleasant. We just exchanged a few emails through a friend who knew the Fleet Director, Linh Lam, who promptly answered our questions and quoted us very reasonable prices, including the extended warranty price. When we decided on all the options and color, Linh was able to find us the exact car within 2 days. While we were there, we witnessed how efficient he was, handling 3 sales at the same time, and finding time to talk to each customer, and making them feel that they’ve been well taken care of. Straightforward, no haggling, friendly – so different from our previous car shopping experience! We will definitely refer friends and family to Linh in the future. Thank you Linh! More
I bought a new Toyota Tundra Double Cab. I called and got a great price for the car from Linh over the phone. By the time I got there to pick it up the paperwork was ready to go - fast and easy. It was a fa a great price for the car from Linh over the phone. By the time I got there to pick it up the paperwork was ready to go - fast and easy. It was a fantastic experience all around. Very relaxed no pushy sales tactics at all. Thank you Linh!! Amazing truck! More
I went to Toyota anticipating to buy a used car. After much consideration, Cesar, my salesman, put me in a brand new Prius. He did not force me to do so or haggle me to try it out. We went on a test drive much consideration, Cesar, my salesman, put me in a brand new Prius. He did not force me to do so or haggle me to try it out. We went on a test drive and he wasn't too pushy. He was very knowledgable and answered all my questions about the Prius. He could see that I wasn't too sure if I really wanted to buy a brand new car so he had me talk to Finance. After talking with Jason, he informed me that there was 0% APR for qualified buyers of the Prius. After I found that out, I took a few days to consider my options. A week later, I went back to Penske Toyota Scion and Cesar put me back in the 2013 Prius to see if I wanted to go ahead with purchasing the vehicle. I fell in love with the car and I enjoyed the respectfulness of Cesar. No one there was forcing me or trying to convince me to do something I didn't want to, to benefit them and I truly appreciated that. Luckily, after meeting with Jason again, I was a qualified buyer and I was able to get 0% APR on my brand new Prius. They worked with me on the price so I could leave there comfortably, knowing I didn't just spend every last penny I had to my name. Shah helped me fill out the rest of the paperwork and answered all of my questions regarding the terms & conditions. He didn't rush me while I was reading and was extremely patient with me. After spending a couple hours at the dealership, I left with my brand new White Prius and I couldn't be happier! (PS, you can't beat the gas mileage!) More
a terrific experience. service was informative/helpful, a terrific experience. service was informative/helpful, the attention detail was wonderful exceeded all my expectations. my first time at thi a terrific experience. service was informative/helpful, the attention detail was wonderful exceeded all my expectations. my first time at this dealership and will absolutely return for my next car. More
Lin and his team were amazing. They coached me to what truck would fit my lifestyle. No upselling. No haggling. A truly eye opening experience (since it was my first time buying a car) truck would fit my lifestyle. No upselling. No haggling. A truly eye opening experience (since it was my first time buying a car) More
Linh Lam is the best salesman we've ever worked with, and we will continue to use him for many years to come. He makes every car buying experience a pleasure. and we will continue to use him for many years to come. He makes every car buying experience a pleasure. More
I was treated professionally, with courtesy, shown all the bells and whistles on my new Prius, and enjoyed the buying experience from beginning to end. It was an absolute pleasure being assisted by Lam Li the bells and whistles on my new Prius, and enjoyed the buying experience from beginning to end. It was an absolute pleasure being assisted by Lam Linh. Overall, the best car buying experience I've had so far. Thank you for having such a professional and courteous staff and congratulations on your hiring of this gentleman. More
I just purchased my 5th vehicle from Penske Toyota and, just like the previous 4 experiences, am extremely pleased with my dealer experience. In total, my family has purchased 11 Toyotas from Penske and w just like the previous 4 experiences, am extremely pleased with my dealer experience. In total, my family has purchased 11 Toyotas from Penske and we worked directly with their Fleet Director, Linh Lam. Prior to finding Linh, going to a dealership was always a daunting task, not knowing if you were getting the best deal on a new vehicle. With Linh, he's quick, efficient, HONEST and does everything he can to be sure you drive away a satisfied customer. Most times, we're in and out in about a half hour because most of my contact with Linh is via phone or email, all there is to do once we arrive at the dealership is sign papers. Linh provides the best options available and gives sound advice on lease-vs-purchase options. I appreciate his professionalism and honesty and consider myself a repeat, loyal Toyota customer. There's something to be said about the guy if I keep buying Toyotas instead of looking at other car manufacturers. Thanks for another great experience, Linh! More
What can I say? It really speaks volume when you buy 4 cars over the course of 3 years without even a single test drive. Such a great experience that Linh and Penske are the first words out of my mouth wh cars over the course of 3 years without even a single test drive. Such a great experience that Linh and Penske are the first words out of my mouth whenever a family/friend mentions about buying a Toyota. More