Back

Penske Toyota

Downey, CA

4.8
1,633 Reviews

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,633 Reviews of Penske Toyota

October 12, 2020

They are very helpful Avery time I need .they always try the best to help me and are very respectful . Excelente team I will recommend the Dealer More

by Blancaflores277718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Oct 12, 2020 -

Penske Toyota responded

Blanca, thanks for taking the time to share your outstanding experience with Jennifer and Sean! We appreciate your positive feedback, and we look forward to working with you again soon.

October 11, 2020

Friendly service, they accepted my coupon without a problem and explained a price change due to the size of motor in vehicle. I saw a woman disinfecting seating area. Estimated time for service was a More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iven
Oct 11, 2020 -

Penske Toyota responded

Thank you for the great review, John. We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again.

October 09, 2020

Good service. Very clean service area. Always feel welcome. Appreciate how fasti got serviced. I sat down at a desk and worked and every 10 minutes a cleaning lady was cleaning. Thank you I felt so sa More

by Teampraslin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Oct 09, 2020 -

Penske Toyota responded

Thank you for the positive review and rating! We are happy to know that you were provided with good and quick service. We hope that you will continue to choose us as your dealership.

October 09, 2020

I had the opportunity to have Alex in service department help me. I have been to Downey Penske services before many of times and never has anyone ever help me with such great attitude and service. I great More

by Rebecca Correa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 09, 2020 -

Penske Toyota responded

Thank you for the wonderful review, Rebecca! We are so pleased to see that Alex's outstanding service has earned such high praise. We can't wait to share your review with him. If there is anything else we can do for you, please be sure to let us know.

October 04, 2020

Johnny was attentive , friendly and informative. The technicians that did the work on my vehicle did a good job. My car is running great . The receptionist that book my appointment was very helpful . Ex More

by Iliangnzlz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Oct 04, 2020 -

Penske Toyota responded

Thank you for the great review. We will be sure to thank Johnny and the rest of the team for taking great care of your RAV4. We look forward to working with you again.

October 03, 2020

Always very helpful and answered every quiestion i have. I would highly recommend family and friends, never disappoint when i come in for service or anything i need. More

by jeanelymadrigal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferey., Jennifer Norsworthy
Oct 03, 2020 -

Penske Toyota responded

Thank you for the great review. We are happy to know that you were more than satisfied with our services. We look forward to working with you again.

October 02, 2020

I’ve been a Penske costumer for over 15 year and Thomas is the reason why I keep going back to Penske ... his costumer service is second to none More

by Rafmoon84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Oct 03, 2020 -

Penske Toyota responded

Thank you for your repeat and loyal business. Thomas is an incredible team member and we're super lucky to have him with us. If there's anything else we can do, please feel free to reach out!

September 29, 2020

The service I received was an awesome especially from Sheila She always goes the extra mile to please her customers. As well as the service advisor she was so friendly and the technician was very pleasan More

by labibemeil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Vasquez
Sep 29, 2020 -

Penske Toyota responded

Thank you so much for taking the time to share how awesome everything went. We agree! Sheila definitely goes that extra step to make our customers happy and we're super grateful that she's on our team. We're glad you enjoyed your experience and we hope to see you again down the road!

September 28, 2020

We are very satisfied with the job that they do on both of our RAV4’s. They are very friendly. The waiting room and restroom are very clean. More

by manonani2000@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bao and his writer.
Sep 28, 2020 -

Penske Toyota responded

Thank you for taking the time to share your excellent experience with Bao and our team! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road!

September 27, 2020

Best experience ever. The agents are so helpful always looking out for way to help you. This was my 1st time going for a oil change. Good experience More

by kimcinml1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Guzman
Sep 27, 2020 -

Penske Toyota responded

We appreciate the excellent review and look forward to working with you again.

...
135
...