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Penske Toyota

Downey, CA

4.9
1,799 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,799 Reviews of Penske Toyota

October 08, 2021

My truck was due for service, called and made an appointment with Alex Ramirez, he greeted me at that desk we had some small talk which made my visit very pleasant which is the reason for the 5 star More

by Bonilla85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
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Oct 09, 2021 -

Penske Toyota responded

Hi there, Your satisfaction means everything to us, so we are happy to know of your recent visit with our Service Department. Thank you for choosing Penske Toyota of Downey and we look forward to your next visit.

October 04, 2021

I enjoyed the quick service and friendly staff. Richard kept me posted and thoroughly answered all my questions. More

by Etr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tee
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Oct 06, 2021 -

Penske Toyota responded

Hi there, We are pleased that our Service Department were able to provide you a quick and friendly service whilst keeping you informed. Thank you for choosing Penske Toyota of Downey and we look forward to working with you again.

October 03, 2021

The car I was looking for was in stock. Salesman was friendly and not pushy. More

by EldaCuevas14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel
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Oct 04, 2021 -

Penske Toyota responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with our Sales Team, and we hope that you will continue to visit us!

October 02, 2021

Sales guy Armando was super nice and so helpful. I will recommend this dealership to ppl More

by elizrock20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Solis
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Oct 03, 2021 -

Penske Toyota responded

Thank you for sharing how our team was so nice and helpful here at Penske Toyota of Downey. We appreciate your recommendation so much.

October 01, 2021

Alex is always amazing. Whenever I come he make sure that I get in and out within time frame Thank You Alex for your amazing customer service More

by Dkbeyond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
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Oct 02, 2021 -

Penske Toyota responded

Thank you for sharing your review! It's great to know that we provided you with a 5-star experience.

October 01, 2021

Never disappointed, attentive to my car needs.My interaction with the service department has always been outstanding. Nancy was amazing. More

by Ccrissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy
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Oct 02, 2021 -

Penske Toyota responded

Thank you for choosing Penske Toyota of Downey. We are happy to know that you enjoyed an amazing experience with our Service Department. We look forward to working with you again.

October 01, 2021

me atendieron muy bien, me dieron toda la información sobre el carro y voy a regresar para otro servicio More

by mariaasegura
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isidro Zuniga
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Oct 02, 2021 -

Penske Toyota responded

We appreciate you taking the time to write us this review and look forward to helping with any of your future needs. Happy driving!

Oct 03, 2021 -

mariaasegura responded

gracias por el servicio

September 30, 2021

Thomas Arthur is the best service advisor bar none. I have been using him for 18 years. Never a miscommunication about work being done nor fees. More

by Kk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Oct 01, 2021 -

Penske Toyota responded

Penske Toyota of Downey appreciates the 5-stars and feedback. The team is glad your experiences have always been the best. We look forward to seeing you back.

September 30, 2021

I like the fact that when you have an appointment they take you right away. More

by Socorro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
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Oct 01, 2021 -

Penske Toyota responded

Hi there, Thank you for your positive review and sharing your feedback. We are looking forward to welcoming you again here at Penske Toyota of Downey for any of your future automotive needs.

September 30, 2021

He is very knowledgeable about cars and very detailed explaining! He makes me want to come back when ever my car needs service! More

by jaimea9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Report | Print
Oct 01, 2021 -

Penske Toyota responded

Penske Toyota of Downey appreciates the 5-stars and feedback! The team is glad your experience was knowledgeable. We look forward to future visits. Safe travels!

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