Penske Toyota
Downey, CA
Filter Reviews by Keyword
By Type
1,563 Reviews of Penske Toyota
First Time Car Buyer As a first time car buyer I was really nervous about going to a dealership. I couldn’t have asked for a better experience. The team at Penske Toyata w As a first time car buyer I was really nervous about going to a dealership. I couldn’t have asked for a better experience. The team at Penske Toyata was professional, friendly, and so helpful. I am so happy with my new car thanks to Linh and Adrian. I will absolutely send all of my friends and family to see them!!! More
Best experrience ever Mr. Lam was very helpful, and straight forward, and best costumer service I have ever experience from any dealership. I will recommend all my family a Mr. Lam was very helpful, and straight forward, and best costumer service I have ever experience from any dealership. I will recommend all my family and friends to deal with him. More
"Linh Lam is Fantastic" !! 10/4/14 My experience with Linh Lam was exceptional. I have never had such an easy, enjoyable time getting a car 10/4/14 My experience with Linh Lam was exceptional. I have never had such an easy, enjoyable time getting a car !! Linh is knowledgeable, courteous, friendly, easy-going, etc., etc. There are so many positive adjectives that describe Linh that I could go on and on. He was a delight to work with from the first phone call to the saying, "thank you so much and good bye". He went out of his way to make sure I understood everything; I am talking about from how the car works to financial matters of buying versus leasing. I was indecisive about buying versus leasing and he was patient with me, no pressure and made the whole process easy to understand and then my indecision was gone. When I went to pick up my car it had been detailed and looked terrific !! I will recommend Linh, his staff and the dealership to my friends and family members. Thank You !!!! Best Wishes, Roberta M. Cohen More
Excellent car purchasing experience Linh Lam gave me exceptional service by quickly responding to my emails, providing explanations, giving a good price, doing a dealer trade for me (so Linh Lam gave me exceptional service by quickly responding to my emails, providing explanations, giving a good price, doing a dealer trade for me (so I could get my car with desired specifications) and getting it all ready within 3 hours. His advice also saved me significant money ($1600+). It was actually a pleasant buying experience at Penske Toyota. Thanks again, Linh! More
Great! I never had a problem here at Penske Toyota. I have sent all my family members that have needed to purchase or lease a car. I will not go anywhere els I never had a problem here at Penske Toyota. I have sent all my family members that have needed to purchase or lease a car. I will not go anywhere else. Incredible deals! More
Great Experience I recently purchased a Prius from this dealer. They were friendly and helpful. What a great financing opportunity. They arranged everything easily, e I recently purchased a Prius from this dealer. They were friendly and helpful. What a great financing opportunity. They arranged everything easily, explained the terms carefully, and provided info that helped with my decision making. I would definitely recommend them. Thanks to Linh for his information and assistance! More
Linh Lam you are the MAN!!! A friend of mine referred me to this dealership and told me to specifically look for Linh Lam. I've never met someone so passionate at what they do. T A friend of mine referred me to this dealership and told me to specifically look for Linh Lam. I've never met someone so passionate at what they do. This guy really knows what he's talking about. Not to mention, he made me feel very comfortable as if I'd known him my whole life. Thank you for a wonderful experience. More
Knowledgeable staff and great customer service I couldn't believe how detailed Linh and his staff were. They definitely did their research on their inventory and answered any questions I had about I couldn't believe how detailed Linh and his staff were. They definitely did their research on their inventory and answered any questions I had about all of the vehicles I was interested in. I am really grateful and they made my whole purchasing experience really easy. Thanks a lot guys!!!!!!! More
Outstanding job Linh Lam Linh Lam did an outstanding job in the complete process from internet pricing to getting the FJ cruiser on order with what I requested , in just a cou Linh Lam did an outstanding job in the complete process from internet pricing to getting the FJ cruiser on order with what I requested , in just a couple weeks it was at the dealer from Long Beach and ready for pickup. Linh is a no BS type of guy who just gets it done ! Not to bad for some one I didnt meet till I picked up the car. Thanks Linh More
Very Impressed I must say, I'm very tough to impress because I always expect the best. After searching through other dealerships looking to trade in my Nissan Sentra I must say, I'm very tough to impress because I always expect the best. After searching through other dealerships looking to trade in my Nissan Sentra and failing to get approved I tried this dealership based on its good reviews. Sam was friendly and answered all my quentions and most importantly considered my situation. He and his manager Jason were able to get me approved for the Camry that I wanted at a reasonable price. Seems too good to be true still lol. Their finance person Manny was also very helpful and patient with me, he answered my questions and explained everything I asked. Like I mentioned earlier, I am a very tough person to impress but this dealership will have my loyalty and hopefully I can fet the same service years from now if I decide to trade! Definately recommend this place and Sam as a sales guy. More