Penske Toyota
Downey, CA
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1,800 Reviews of Penske Toyota
I had an appointment at 3:30 I didn’t get out of the trailer until 8 o’clock extremely long wait and while I was waiting in the waiting room I was asked to go outside and wait outside in the dark absolu trailer until 8 o’clock extremely long wait and while I was waiting in the waiting room I was asked to go outside and wait outside in the dark absolutely rude customer service was very bad The manager that night didn’t seem to care that I was annoyed by the long wait and that I need to stay outside and wait for my car More
Previously I had service with Toyota of Santa Maria for same problem and they told me that this problem in car is normal,but after service same problem exist again and I decided to go with penske where I b same problem and they told me that this problem in car is normal,but after service same problem exist again and I decided to go with penske where I bought from this dealership previously with good experience. I had to go for service to Toyota of Santa Maria because I am living in San Luis obispo area but I never go to Toyota of Santa Maria again, I feel like I cheated. Finally penske Toyota diagnosed problem in car and fixed it..... Penske Toyota service team helped me,, they have trained technicians,,, not like Toyota of Santa Maria... Where we asked after service my vehicle, before leave service area same problem started showing sign... Technician said "I don't know" 😒 Definitely I would recommend penske Toyota not Toyota of Santa Maria... More




