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Penske Toyota

Downey, CA

4.9
1,800 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,800 Reviews of Penske Toyota

October 25, 2021

Great service, fair prices, finance and sales differ a little on the end price but still ok. More

by Dave Lerma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Lowsawat
Oct 25, 2021 -

Penske Toyota responded

Dave, Thank you for your high star rating! Penske Toyota of Downey appreciates your business.

October 21, 2021

Iven was really helpful. Kept me updated On the status of my car and I was out of there in a timely manner. More

by Maria murillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iven Vargas
Oct 21, 2021 -

Penske Toyota responded

Penske Toyota of Downey appreciates the 5-stars and kind words, Maria! The team is glad you had a helpful experience. Please come back and see us.

October 19, 2021

Muy amable Richard T muy buen servicio. Tengo más de 15 años visitando este lugar y me encanta More

by Ofeliapadilla555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard T
Oct 19, 2021 -

Penske Toyota responded

Thanks for taking the time to share your great service review with Richard! It was our pleasure to work with you, and we look forward to working with you in the future.

October 18, 2021

I had an appointment at 3:30 I didn’t get out of the trailer until 8 o’clock extremely long wait and while I was waiting in the waiting room I was asked to go outside and wait outside in the dark absolu More

by Bertha
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I was not help by them
Oct 19, 2021 -

Penske Toyota responded

Bertha, I appreciate your feedback regarding your recent service experience at Penske Toyota of Downey. Given the opportunity, I would like to speak with you about your experience. Please email me at eswanenburg@socalpenske.com. Thank you, Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

Oct 19, 2021 -

Bertha responded

sure Tel#424-285-4743

October 18, 2021

Best car buying experience I’ve had in a long time. Was in and out of the dealership within 2 hours. Perfect for my busy life! More

by lopezj1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Lohsawat
Oct 19, 2021 -

Penske Toyota responded

Thank you for the positive feedback! We are delighted to know that you had the best car-buying experience with us at Penske Toyota of Downey, and we hope that you will continue to visit us!

October 15, 2021

I’ve been coming here for years. I love my service consultant Thomas Arthur and hope he never retires or leaves. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Oct 16, 2021 -

Penske Toyota responded

Thank you so much for your review! We are glad we could make your car service experience enjoyable! Thanks again for choosing Penske Toyota of Downey!

October 11, 2021

Son atentos cordiales y educados y un servicio de mucha calidad estoy muy contento gracias More

by Panchosalas91656@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Oct 11, 2021 -

Panchosalas91656@gmail.com responded

Muchas gracias

Oct 12, 2021 -

Penske Toyota responded

Penske Toyota of Downey appreciates the 5-stars and kind words. We look forward to future visits.

October 10, 2021

Speedy service, very clean, quick to answer any questions and maintain a complete history of all service done on the vehicle. More

by roybeard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Oct 10, 2021 -

Penske Toyota responded

Roy, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

October 10, 2021

Previously I had service with Toyota of Santa Maria for same problem and they told me that this problem in car is normal,but after service same problem exist again and I decided to go with penske where I b More

by VJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danish Khan & Grant Potter both are excellent professional in every way,
Oct 11, 2021 -

Penske Toyota responded

Hi- Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with us, and with your repairs. We look forward to taking care of any of your auto needs in the future.

October 09, 2021

Albert answered all of my questions. He Was friendly and professional. Made the 4 hour wait tolerable. More

by neliray32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Arauz
Oct 10, 2021 -

Penske Toyota responded

Thank you for your choice of Penske Toyota of Downey for your shopping needs. Please do not hesitate to reach out to our team if any additional questions come up!

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