Penske Toyota

A few days ago my 15-year-old car blew an engine. Because of the high cost of repair and replacement, we decided to purchase a new car. A good friend of mind referred us to Penske Toyota in Downey; he told t of the high cost of repair and replacement, we decided to purchase a new car. A good friend of mind referred us to Penske Toyota in Downey; he told to us to speak Mr. Linh Lam because he is an honest man and would treat us right. I met with Mr. Lam the next day. My experience of buying my new vehicle was a pleasure, with no stress. Mr. Lam was honest and up front on the cost of the car — no bait and switch, no trying to sell me something I did not need. In addition, Mr. Lam spent time showing me the car in two colors (already to go) and showed me how to use everything in my new car. The following days, Mr. Lam called and ask if everything was going good with my new car and reminded me not to forget to make my first schedule auto care appointment for 5 months or 5000 miles, whatever comes first. The Wow Factor! I plan to tell my friends that I guarantee that you will be treated with polite, professional service at Penske Toyota in Downey. Save yourself some time and stress and visit them for your next purchase. More

Penske Toyota was an awesome choice,i am very happy with my new car. Members from Toyota were very helpful, I will recommend to my friends. my new car. Members from Toyota were very helpful, I will recommend to my friends. More

This is my second car that i have purchase here. I love thier service and People there especially Billy Rubio he is really helpful and very caring to the customers that why i always recomend to family and thier service and People there especially Billy Rubio he is really helpful and very caring to the customers that why i always recomend to family and friends to him. More

I was having trouble finding the exact car I was looking for, so Penske very kindly ordered the car for me and kept me up to date on its arrival. On the day I went to pick it up, it was sitting in the middl for, so Penske very kindly ordered the car for me and kept me up to date on its arrival. On the day I went to pick it up, it was sitting in the middle of the lot, all clean and detailed. Sales associate Linh Lam couldn't wait to show me all the features of the car...how the navigation system worked, Entune system, etc. It was abundantly clear to me that he wasn't just going through the motions...he was very enthusiastic about the product and wanted me to be as excited as he was. He also had an impressive amount of product knowledge, which, quite frankly, is uncommon at most auto dealerships. I got great financing, and a very pain-free, no-nonsense buying experience. I would recommend Penske Toyota Scion of Downey to anyone. More

As usual, my experience at Penske Toyota in Downey was superb. Christian was an excellent salesman. He was very patient with me and answered all the questions I had about a hybrid. The other person I d superb. Christian was an excellent salesman. He was very patient with me and answered all the questions I had about a hybrid. The other person I dealt with there was Jason Roberts. He was by far the best finance director. Jason went above and beyond what any finance director would do. Most of the time when you go to a dealership, you never get to meet the finance director. They usually sit in their office and send the salesman out to negotiate the price with you. Not in my case, Jason took the time to come out and introduce himself and worked out a great deal with me that was hard for me to refuse. I would definitely go back to Penske for my next purchase. More

My experience of buying an New Vehicle was a pleasure with no stress. Eddie was easy to talk and kind. Lihn was honest and up front on what a customer wants in a new car. He showed me how to use everyt with no stress. Eddie was easy to talk and kind. Lihn was honest and up front on what a customer wants in a new car. He showed me how to use everything in the new car. Pho was great person to work with during the financial part, I even brought my 14 yr old daughter and he made her feel comfortable the whole time. We all laughed and making jokes. The following day Pho called me to ask if everything was going good with my new car. Thank You, Cindy Kanthong More

The overall car buying process is very simple at Penske Toyota and the reason is Linh Lam. He does not use high pressure sales and he is there to help. When it comes to customer service, Linh goes above an Toyota and the reason is Linh Lam. He does not use high pressure sales and he is there to help. When it comes to customer service, Linh goes above and beyond the call of duty and makes the car buying experience easy. We were also assisted by Adrian Acosta, he was very diligent about explaining all of the technical advances in today's cars. If you want a great price and a wonderful car buying experience, Penske Toyota is the place to go and ask for Linh Lam. More

This is my third vehicle in the past 7 years I have had the pleasure of dealing with Linh Lam and staff. Everyone in the ENTIRE company have always treated me great and with professionalism and made the en the pleasure of dealing with Linh Lam and staff. Everyone in the ENTIRE company have always treated me great and with professionalism and made the entire process a joy. Every time I bring my vehicle for service I am always offered a ride to wherewver I need to go. Penske Toyota and ESPECIALLY Linh Lam will have business forever. Keep up the great service? Thank you very much, Scott Wetton More

I have been a loyal Penske Toyota customer for the last 7 years, and just purchased my 3rd Toyota with the Penske team this past weekend. The overall purchase experience at this dealership actually makes bu years, and just purchased my 3rd Toyota with the Penske team this past weekend. The overall purchase experience at this dealership actually makes buying a new car enjoyable! There is no haggle, they follow up with what they say they will do, and they are more than fair with trade ins. I would not ever think of taking my business elsewhere; Thank you Eddie, Linh and everyone else at Penske who helped to make this purchase experience (once again) a fantastic one! See you next time! More

This is my third new car purchase from Penske Toyota in Downey and the third time Mr. Linh Lam has assisted me. There is a simple reason I come back; it is a stress free experience with honest and knowled Downey and the third time Mr. Linh Lam has assisted me. There is a simple reason I come back; it is a stress free experience with honest and knowledgeable people. We weren't sure what vehicle we wanted and Mr. Lam made it simple. We provided him with information about our budget and he provided us with options. One thing that was especially helpful is that after we narrowed down our choices to three, Mr. Lam had the cars lined up in a row so that we could do a comparison while they were side by side. This was so much better than traveling from one of the lot to the other trying to remember what the other car had that this one didn't. There is no rushing, no pressure. Just solid information so that you can make a good decision. I guarantee that you will be treated with polite, professional service at Penske Toyota in Downey. Save yourself some time stress and visit them on your next purchase. More