Penske Toyota

I was treated very well and felt absolutely comfortable. No stress dealership. Your Financial officer Phu Ho major Kudos to that man. He helped me in a very comfortable contract. He went above to make sure No stress dealership. Your Financial officer Phu Ho major Kudos to that man. He helped me in a very comfortable contract. He went above to make sure that when I left that dealership that I would be a repeat customer. Thanks Penske Toyota You have a great group of employees. More

Linh is the man. He's HONEST. He's RELIABLE. He's down to earth. He doesn't give you that uncomfortable car buying/shopping feeling/experience. He makes you feel right at home. He is the MAN. He's down to earth. He doesn't give you that uncomfortable car buying/shopping feeling/experience. He makes you feel right at home. He is the MAN. So far, we have bought 3 new cars from Penske, and all 3 through Linh. All I can say is if you're looking to buy a Toyota, don't go anywhere else. Just go to Penske Toyota and ask for Linh. We DID, and our experiences there were always a TRULY EXCEPTIONAL one. So stop reading this review and head down to Penske Toyota already :) More

The staff was very helpful in finding the car that I wanted. They delivered exactly what they promised, which was great service and a great product. I felt like they genuinely cared about making my ex wanted. They delivered exactly what they promised, which was great service and a great product. I felt like they genuinely cared about making my experience the best it could have been. More

I think that when you review a car dealership, you need to differentiate between the buying experience and service experience. I can't yet attest to the parts and service side of Toyota Penske, so this rev to differentiate between the buying experience and service experience. I can't yet attest to the parts and service side of Toyota Penske, so this review is for the buying experience only. Buying my first new car, I was admittedly nervous. Let's face it, car salesmen don't have the best reputation for being the most up-front and honest business men, and some people (myself included) get downright paranoid about getting swindled. Lin Lahm's approach is different from the typical "I'll start high, you start low, and we meet in the middle" model to car negotiation. His mindset is that life is too short to negotiate. Lin starts low... period. He won't make as much of a profit, but he'll sell more cars that way and have happier repeat customers. And believe me, the prices he quotes really are a steal. I got a quote for a 2013 Toyota Corolla over the phone and he let me know that the price was non-negotiable. I thought "That's odd... aren't car dealers supposed to negotiate?" and decided to call a number of other dealerships to see if they could match the price. When the closest quote I got was $50.00 more a month (and, I might add, for a even lower-end model!) I knew Lin was the guy to deal with. Lin personally met with me on his day off to seal the deal. All in all the total experience took less than 90 minutes, and most of that involved me on the phone getting insurance settled. I might also add that I changed the color preference on him the last second from a silver to metallic grey. His guys worked overtime to get my new color choice ready to go. In addition, on the phone, Lin had told me about a recent college graduate discount that Toyota had and included that in his initial quote. He had just come back from vacation, and on the day I came in found out that rebate had been discontinued. But he still honored our original price! If you're looking for a fast and fair car buying experience, go to Penske. More

My experience with Penske Toyota of Downey was pleasant My experience with Penske Toyota of Downey was pleasant being that it was my first new automobile my experience with Linh Lam made my sale a pleasa My experience with Penske Toyota of Downey was pleasant being that it was my first new automobile my experience with Linh Lam made my sale a pleasant experience. I would deeply consider him anyone out there looking to buy a brand new car. More

I live 30 miles from this dealership. I can't even count the number of Toyota dealerships that I pass to get to this dealership. I leased a car from this dealership a while back and a situation occurr count the number of Toyota dealerships that I pass to get to this dealership. I leased a car from this dealership a while back and a situation occurred that I needed to purchase another vehicle. I worked with Linh Lam and his team in the Fleet Department for the lease and was so impressed that I returned again, to be blown away with fast, efficient, intelligent expertise in sales without the games of conventional car sales. Linh is extraordinary. As long as he is with Penske Toyota Downey, I will continue to use this dealership for vehicle purchase exclusively. ~Simply the best! Clare F. San Dimas More

My husband and I want to say a huge thank you to Linh Lam and Penske! Linh made our buying experience truly exceptional!! We bought our first car from Linh a couple years ago and just returned to buy our sec and Penske! Linh made our buying experience truly exceptional!! We bought our first car from Linh a couple years ago and just returned to buy our second. We will never go anywhere else, and will continue to send our friends and family to Penske! More

I am totally impressed with the level of professionalism and customer service provided by Linh. It was without a doubt the best car buying experience my wife and I have ever had. Linh provided answers to and customer service provided by Linh. It was without a doubt the best car buying experience my wife and I have ever had. Linh provided answers to all of our questions effortlessly, it was great to work with a person of his caliber on our vehicle purchase. One word describes by experience AWESOME. Thank You Linh, James and Deanne More

A few days ago my 15-year-old car blew an engine. Because of the high cost of repair and replacement, we decided to purchase a new car. A good friend of mind referred us to Penske Toyota in Downey; he told t of the high cost of repair and replacement, we decided to purchase a new car. A good friend of mind referred us to Penske Toyota in Downey; he told to us to speak Mr. Linh Lam because he is an honest man and would treat us right. I met with Mr. Lam the next day. My experience of buying my new vehicle was a pleasure, with no stress. Mr. Lam was honest and up front on the cost of the car — no bait and switch, no trying to sell me something I did not need. In addition, Mr. Lam spent time showing me the car in two colors (already to go) and showed me how to use everything in my new car. The following days, Mr. Lam called and ask if everything was going good with my new car and reminded me not to forget to make my first schedule auto care appointment for 5 months or 5000 miles, whatever comes first. The Wow Factor! I plan to tell my friends that I guarantee that you will be treated with polite, professional service at Penske Toyota in Downey. Save yourself some time and stress and visit them for your next purchase. More

Penske Toyota was an awesome choice,i am very happy with my new car. Members from Toyota were very helpful, I will recommend to my friends. my new car. Members from Toyota were very helpful, I will recommend to my friends. More