Penske Toyota

Very rude Tony colon was very rude, he is the sales manager. He gave me bad attitude when i went in asking for my drivers licence that i forgot on my last visit Tony colon was very rude, he is the sales manager. He gave me bad attitude when i went in asking for my drivers licence that i forgot on my last visit. Didn't want to help me at all. More

New Car Purchase Hands down the best experience I've ever had purchasing a car! I drove from 4 hours outside of Downy to get this car, and I can't imagine ever going Hands down the best experience I've ever had purchasing a car! I drove from 4 hours outside of Downy to get this car, and I can't imagine ever going to a different dealership again. Thank you Linh Lam and the entire Penske Toyota of Downy team! More

Horrible service very ba experience Came in to look at a used vehicle and the car was dirty and the paint was pealing off. Molding on the car was coming off and corrosion on the battery Came in to look at a used vehicle and the car was dirty and the paint was pealing off. Molding on the car was coming off and corrosion on the battery cable . The sales manager was very arrogant to me. This place gives Toyota a BAD name. I'd be embarrassed to be the owner More

BE VERY CAREFUL!! hello, just one recommendation to customer, review your contract before signing any documents i had a terrible experience this past weekend, i was to hello, just one recommendation to customer, review your contract before signing any documents i had a terrible experience this past weekend, i was told one thing by the sales person and when they transfer me financing it was a totally different story, please be very careful, read all documents before singing. i believe Toyota of downtown has better deals. good Luck!! More

MY BUYING EXPERIENCE AT PENSKE TOYOTA I LEFT THE DEALERSHIP THINKING, WHY WOULD I EVER GO ANYWHERE ELSE TO BUY A CAR. BEST CAR BUYING EXPERIENCE I'VE HAD THANK YOU! I LEFT THE DEALERSHIP THINKING, WHY WOULD I EVER GO ANYWHERE ELSE TO BUY A CAR. BEST CAR BUYING EXPERIENCE I'VE HAD THANK YOU! More

Best car buying experience I have ever had. Linh Lam made our experience wonderful. He is totally responsive, professional, friendly and best of all he is not the least bit pushy. Linh did eve Linh Lam made our experience wonderful. He is totally responsive, professional, friendly and best of all he is not the least bit pushy. Linh did everything he said he would and did it with a smile. Great job Linh and Penske Toyota of Downey, you guys are awesome. More

Bad customer service/ discrimination By far the worse experience I've ever had purchasing a vehicle. Went to the dealer to buy my daughter her first car, she test drove a Elantra she love By far the worse experience I've ever had purchasing a vehicle. Went to the dealer to buy my daughter her first car, she test drove a Elantra she loved it so we went inside to negotiate the price while we were negotiating the price another salesperson had sold the car to another party that arrived 45 minutes later we told the sales manager and all he said was he was sorry but they were a cash customer ,and that is xxxxxxxx because we were already in the process of buying the car , so i believe we were discriminated for a cash customer,bad customer service. More

The "Go-To Guy"... Linh Lam A friend referred me to Linh Lam and he IS THE BEST!!! He had the 4Runner that I wanted within minutes, delivery within a week, and kept me informed A friend referred me to Linh Lam and he IS THE BEST!!! He had the 4Runner that I wanted within minutes, delivery within a week, and kept me informed the entire time. Plus an excellent price! (I did my homework). I've already referred a good friend and he is getting his Camry thru Linh also. Professional, super nice and down to earth. More

Great Car Buying Experience I have been going to Penske Toyota Service for some time now and my service adviser Thomas Arthur recommended Linh Lam to me because I mentioned to hi I have been going to Penske Toyota Service for some time now and my service adviser Thomas Arthur recommended Linh Lam to me because I mentioned to him that I was in search of a new Toyota. Mr. Arthur put me in contact with Mr. Linh Lam, Fleet Director, and it was a great experience from the moment we met. He provided all the information to me regarding the price of the vehicle I was interested in and financing options. He stated that his prices are the best and even stated that I should go out and price the vehicle at other dealers. I did and he was absolutely correct. The purchasing experience with Linh was the best. It was a pleasure working with him at Penske Toyota. He was very friendly, helpful, and thorough in answering questions. He made sure that my wife and I picked out the right vehicle and then when we did he took the time to go over all the features the vehicle. Linh knows his vehicles and provides you with his expertise. I would definitely recommend Linh. I would also recommend going to Thomas Arthur in the Service Department. He is also very thorough and helpful. Great guys there at Penske Toyota. More

Excellent buying experience Linh was great! He helped me research the options and features of the upcoming 4Runners, and went above and beyond tracking down information on the T Linh was great! He helped me research the options and features of the upcoming 4Runners, and went above and beyond tracking down information on the TRD Pro. He answers questions immediately and thoroughly! Getting a competitive price and financing was straightforward and surpassed by expectations. When it came time to acquire the vehicle, he went above and beyond to deliver it to my place of work making this the most convenient and stress free vehicle purchase ever! More