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Penske Toyota

Downey, CA

4.8
1,633 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,633 Reviews of Penske Toyota

February 24, 2021

Well I will like to thank all the staff for there service. They were very kind in helpful. They knew what the care needed it and help me. More

by cd7shalom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iven Vargas , Sean Weaver, Jennifer Norsworthy
Feb 24, 2021 -

Penske Toyota responded

Hi there, thank you for sharing your kind words with our team! We'll be sure to give your thanks to them. We hope you consider us again.

February 23, 2021

I always have a great experience when I go to Penske Toyota in Downey my Service Writer Richard Tee is taking care my service needs for years. Sheila Vasquez does a tremendous job take care of the Servi More

by Rudycon123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tee, Sheila Vasquez
Feb 24, 2021 -

Penske Toyota responded

Rudy, we couldn't be more appreciative of this positive review! We strive to provide our customers with an experience they can't receive anywhere else, and we're so proud that Richard and Sheila have provided just that to you. Customer satisfaction is what keeps us going, and we hope that you visit us soon. Please feel free to contact us for any of your auto needs!

February 22, 2021

This is for Richard in the service dept. If you ever need to get ur car serviced take it to richard. He will take care of you and make sure all your concerns are addressed. Top notch customer service. As far More

by Rzr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Feb 23, 2021 -

Penske Toyota responded

Thank you so much for your wonderful review of our Service Department at Penske Toyota of Downey! We appreciate you taking the time to recognize Richard, and will be sure to pass along your kind comments! Please come back to see us for future service!

February 21, 2021

Been coming here for years. Honest service dept they offer free multi inspection let you know what’s happening with your car so u start planning for future repairs. Prices are comparable to independent More

by La.b.ball.fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban and Alex are the best advisors
Feb 21, 2021 -

Penske Toyota responded

Thank you for the great review! We are so pleased to see that we have earned your loyal business! If Penske Toyota of Downey can do anything else for you, please be sure to let us know.

February 18, 2021

The perfect place to buy my new car with excellent and honest help at fair price from Lyn. He is so knowledgeable and helpful and a bonus was working with Zisrael in finance making paperwork so easy. I More

by AllanRav
Recommend Dealer
Yes
Employees Worked With
Lyn/Lin
Feb 18, 2021 -

Penske Toyota responded

Thanks for the great review! We're glad to hear your experience was positive. We hope you consider us again.

February 14, 2021

In all the years we’ve known Thomas, his professionalism, Customer Service is priceless. We thank you Thomas. This young generation could learn a thing or two from you! Mrs Blackmon More

by Blackmon.maria10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas, Jennifer Norsworthy
Feb 15, 2021 -

Penske Toyota responded

Maria, thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Thomas. We appreciate the positive feedback, and we are looking forward to seeing you in the future at Penske Toyota of Downey!

February 13, 2021

Great Customer Service, really good car service and affordable plans. Alex was si friendly and honest letting me now about affordable plans prices, Thanks Alex. More

by joseguz35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Feb 14, 2021 -

Penske Toyota responded

Thank you for taking the time to share the affordable experience you had with our Service Department at Penske Toyota of Downey. If there is anything else we can be of assistance with, please do not hesitate to reach out.

February 13, 2021

Great service, great customer service! Great prices! Always a good experience and actually don't mind going into the dealer to get work done. Great staff!! More

by Trump2024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Potter
Feb 14, 2021 -

Penske Toyota responded

Thank you for the excellent review! We are pleased to see that the Penske Toyota of Downey team exceeded your expectations. Please come back at any time.

February 11, 2021

I have been a client of Penske Toyota of Downey for 14 years now and they have always excelled in expertise and customer service. Thank You! More

by Homer L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Feb 12, 2021 -

Penske Toyota responded

Hi Homer, we greatly appreciate your outstanding review. We are so pleased to have provided you with such a positive experience with Alex in our Service Department. We sincerely value your business and look forward to your next visit to Penske Toyota of Downey!

February 08, 2021

I was at Toyota Downey, service dept on friday afternoon. Really long " appt " line but it went quickly. Juan was the service person that helped me. Very professional, kind and knowledgeable. Also, I was ha More

by Cortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Feb 09, 2021 -

Penske Toyota responded

Cortiz, thanks for taking the time to write a review. We're glad to hear you're satisfied with the high level of customer service you received with Juan and with your repairs! We greatly appreciate your positive feedback, and we look forward to working with you for years to come at Penske Toyota of Downey.

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