Penske Toyota

Went to the service department and the person who attended me was very polite and courteous. Asked if I had any concerns which I had one and she gave me my answer. Very well knowledged. Advise me how attended me was very polite and courteous. Asked if I had any concerns which I had one and she gave me my answer. Very well knowledged. Advise me how long it would take for my car to be serviced and was shorter than the time she told me which was great. More

They seemed to care and knew what I needed. Explained They seemed to care and knew what I needed. Explained things to me showed interest in what would be right for me. He told me that they it was too ea They seemed to care and knew what I needed. Explained things to me showed interest in what would be right for me. He told me that they it was too early for lube but they would check all fluids and tires to make sure they were ok More

Organized check in needs work. Arrived 20 mins before you opened and got in line and there seemed to be no organization in how you take guests in. A gentleman who seemed upset at the end of the line was help opened and got in line and there seemed to be no organization in how you take guests in. A gentleman who seemed upset at the end of the line was helped first. I don’t believe he had an appointment. So I was skipped as a result of that. More

It was a 5 star and two thumbs up. Respectful, kind and courteous. And the waiting for my car was decent. I recommend Toyota of Downey first choice for anyone. Thanks you all GREAT JOB AND WELL DONE. courteous. And the waiting for my car was decent. I recommend Toyota of Downey first choice for anyone. Thanks you all GREAT JOB AND WELL DONE. More

Very pleased with their service, they did an excellent job replacing the bumper on my Chevrolet Trailblazer and it looks like brand new! Excellent Service! job replacing the bumper on my Chevrolet Trailblazer and it looks like brand new! Excellent Service! More

Go to Danish Khan and he'll take care of you. He is the best! Believe it or not, an honest car salesman that isn't trying to rip you off. He gave me the best deal around town. best! Believe it or not, an honest car salesman that isn't trying to rip you off. He gave me the best deal around town. More

All personnel very courteous. Thomas Arthur excellent. Clean waiting area with separated cubbies to sit at while waiting. Email contact re what technicians found that needed repairs. Clean waiting area with separated cubbies to sit at while waiting. Email contact re what technicians found that needed repairs. More

I love this service center! Always friendly, clean facility nd w/ the complementary car wash u can never go wrong.. Thank You Esteban for excellent care for my vehicle nd concerns.. facility nd w/ the complementary car wash u can never go wrong.. Thank You Esteban for excellent care for my vehicle nd concerns.. More

Dan is the man! He helped me get the truck that I’ve been wanting for a while now. Even with a shortage of inventory, they helped me reach a deal. Great service and professionalism! 10/10 would recommend. wanting for a while now. Even with a shortage of inventory, they helped me reach a deal. Great service and professionalism! 10/10 would recommend. More

WORST DEALER FOR SERVICE IN LA PERIOD ! IVE BEEN TO DIFFERENT DEALERS FOR MY CAR SERVICE AND BY FAR THIS ONE IS THE WORST ONE! I MADE SERVICE APPOITMENT AT 10:30 AM AND THEY GAVE ME MY CAR AT 4:00 PM DIFFERENT DEALERS FOR MY CAR SERVICE AND BY FAR THIS ONE IS THE WORST ONE! I MADE SERVICE APPOITMENT AT 10:30 AM AND THEY GAVE ME MY CAR AT 4:00 PM AND ALL I DID WAS CHANGE MY TIRES ! THEY DONT CARE ABOUT THIER CUSTOMERS . THIS WASNT MY FIRST TIME VISTING IVE BEEN THERE A FEW TIMES AND EVERY TIME ITS THE SAME,THEY MAKE YOU WAIT LIKE THIS EVERYTIME. TIP : IF YOU DO HAVE TO COME TO THIS DEALER FOR SERVICE AND WANT TO WAIT FOR A LONG TIME TO GET YOUR CAR BACK THE LEAST YOU CAN DO IS STAY AWAY FROM ISIDRO AND CESAR AT SERVICE . HORRIBLE CUSTOMER SERVICE ! STAY AWAY GO TO A DIFFERENT DEALER More